Wonda Mobile Reviews 

3,374
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently appreciate the exceptionally fast delivery times, noting that international shipments arrive securely packaged and consistently ahead of expected schedules across various global destinations. Shoppers are also thoroughly satisfied with the product quality, stating that items arrive in pristine condition complete with all original factory accessories and without unexpected customs charges. However, some people mentioned minor delivery hiccups, such as occasional transit delays during holiday periods or small courier issues. A few reviewers also noted specific concerns regarding online listing details, unexpected administrative fees, or finding lower prices on different retailer websites.

What people talk about most

Product

People report positive experiences with product, highlighting that devices arrive quickly, work as expected,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the remarkably fast... See more

Order

Consumers find order experiences to be exceptionally positive, frequently highlighting remarkably fast... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the unbeatable costs, discounts, and... See more

Service

Customers consistently note positive experiences with service, highlighting great follow-up, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got my Find X8 Ultra 1TB from here. Ordered on Tuesday morning, arrived Friday morning to Sydney Australia. Phone in perfect condition, and included all factory accessories. Watch out that some oth... See more

Rated 5 out of 5 stars

Absolutely amazed at the speed of service and keeping customer informed throughout the delivery process. Ordered the Vivo x300 pro on the 02nd Jan and this was a first time order from wonda mobile. Ha... See more

Rated 5 out of 5 stars

Ordered the viconx300 pro from HK. All process was smooth and product delivered in perfect condition. Also no additional import tax being charged which is the usual concern when ordering electric pr... See more

Rated 5 out of 5 stars

Legit. Ordered global version of Honor Magic 8 Pro and 5 days after release, it's in EU in my hands. I've been a little nervous because I paid through bank transfer and it's my first time using Wond... See more


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Computer Store

Information provided by various external sources

Buy Sim Free Smartphones Deals at Wonda Mobile with Free UK Delivery Check Out Cheap Smartphones Sim Free today with Free UK delivery. Find your SIM Free Unlocked Phones. All the latest models and great deals on SIM Free Phones are on Wonda Mobile.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(3,374)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

impeccable customer service paired with awesome products

Ordered a maxed-out vivo x100 ultra and requested the item sent sealed, since installation of Google Play store on a vivo phone is simple as anything can be. Impeccable service and communication. You've earned a returning customer! Looking forward to our next biz deal!

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Great seller

Great seller, fast shipping, reliable, perfect items. Really I suggest to everibody

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Went against my instincts

Felt unbelievably dodgy ordered Mi 14 pro for £100 cheaper than found elsewhere with tax included and upgraded shipping. Went against my better judgement and even revolut said this is likely a scam. Looked at the reviews that all seemed positive and went with it and was so pleasantly surprised. Such a great service. Can't imagine I would ever use another service to buy a mobile In the future 10/10
Things to note - UK customer -
Had delivered by DHL to designated locker as was worried would leave on my doorstep

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent!

Ordered a Galaxy S24 on Saturday night with free delivery, and received it in the UK on Wednesday morning! The phone arrived exactly as described: brand new and sealed.

Wonda Mobile were fantastic!
They were highly responsive to my emails and always replied within hours.
Their stock alert worked well and I was immediately informed when the Violet colour was back in stock.
They gave frequent updates about the delivery and FedEx tracking.
The whole process was perfect from start to finish, 10/10!

I would absolutely recommend Wonda Mobile and I look forward to buying from them again!

4 September 2024
Rated 5 out of 5 stars

My device developed fault in about 3…

My device developed fault in about 3 days, I emailed them, they gave me address to post it to. Postage was expensive (from Ireland) however they provided full refund and covered the shipping (as the item was faulty - not their fault - screen started to flicker after 2-3 days of use). Anyway happy with the service

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Received my X100 Ultra in 3 days to the UK! Asked them to keep the box sealed and they did just that

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Samsung S24

Ordered a s24 snap, super fast shipping. HK to Italy in literally 2 days. No custom duty charges, but they ensured to cover them in case they arose.
10/10 experience overall.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Latest phones from other markets

WM provides the best way for me to buy the latest phones that are unavailable in my market. Their delivery is fast and the products are always as described. I have purchased several phones from them over the last few years and I will continue to buy from them. I was nervous spending so much on an overseas vendor, but they proven to be honest, fair and worth every penny.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

no worries at all...

I have to say that it was not easy to order and pre-paid phone from that far a way location. But everything was so fast and professional, they did a great job.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

First time using Wondamobile to buy my…

First time using Wondamobile to buy my Vivo X100 Ultra. Couldn't be happier. They delivered the phone within 5 days, even though it said 12 on the site. Everything was handled fine and quickly and you get 4% discount if you may by bank transfer. I can recommend them for sure and will be using them again in the future.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Wonda in one word is "amazing"

Wonda has an easy to use site, very detailed information of products, in my case the vivo x100 ultra, got to the UK 3 days after purchasing, amazing service is an understatement, will be buying all my phones from wonda in the future.....thank you wonda for a great service

4 June 2024
Unprompted review
Rated 2 out of 5 stars

Stingy return policy

I think everything was great except for the return policy. It's so stingy I'll have to deduct 3 stars.
You only get 7 days to return something and you're not allowed to be missing even 1 piece of cardboard that costs them 1 cent to replace. Won't be shopping here again.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Ordered an s24 with snapdragon 1st…

Ordered an s24 with snapdragon 1st August and it arrived 5th August, paid extra for fast delivery. This is how to run a successful company, give the customer what he wants and deliver it on time. Very pleased with wonda mobile and will definitely buy from them again.

1 August 2024
Unprompted review
Rated 4 out of 5 stars

Xiaomi 6s pro 1Tb

Well, device is great, it arrived super fast and in very good packaging. Problem is that it arrived with a Chinese ROM so it took me a bit to switch it to English. I thought that selecting French keyboard would be a breeze but I could only chose from 5 keyboard layouts and none was French. Managed to copy data from the old Samsung tablet too. Sending it back would cost me about 50 EUR plus 30-ish that I payed already so price will get very close to what I'd pay here. I just hope that I'll not need the warranty
as it will be a nightmare... If I knew this in advance I'd not purchase it.

Edit:
It was easy enough to get another (Microsoft) keyboard from Google play store so I have now all possible languages. Added another star. If you chose wisely and you do not have to send device back it will be perfect. If you are not sure and want to try some devices Amazon would be a better choice despite the higher price, especially if you have premium subscription.

28 June 2024
Unprompted review
Rated 4 out of 5 stars

Love my Nubia Z60 Ultra

Love my Nubia Z60 Ultra, but I have a sound problem. Few games I play the sound sound like a broken radio or someone scrapping really hard? Otherwise I would give 5 stars 🤩

28 June 2024
Unprompted review

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