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Wolf Cycles Reviews 

159
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast, often free next-day delivery and competitive prices for a wide range of genuine products. The quality of items and careful packaging ensure products arrive in first-class condition, while the ordering process is easy and straightforward. Many also note excellent overall service and helpful advice. This consistent positive experience across all aspects leads many consumers to become repeat customers, frequently expressing their intention to order again due to the company's reliability.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Price

Customers consistently note positive experiences with price, frequently highlighting competitive and low... See more

Product

Consumers find product quality and pricing to be consistently positive, often noting that items are genuine... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and competitive... See more

Service

Users describe positive interactions with service, highlighting its dependability in emergencies and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wanting a puncture proof tyres for our cube Kathmandu e-bikes, that can cope with the South Wales mud this winter. Went on to AI and they suggested Schwalbe Smart Sam Plus Double Defence GreenGuard Re... See more

Rated 5 out of 5 stars

Ordered a couple of pairs of tyres and some smaller items. This was my first order and it duly arrived next day with free delivery due to order cost. The prices were very close to some european outlet... See more

Rated 5 out of 5 stars

A very quick and easy online transaction with everything I needed available and at a great price. I received the items within 48 hours and they were well packaged. First time using the store but alre... See more

Rated 5 out of 5 stars

I phoned for advice before making a purchase, hoping to surprise my husband but unsure where to begin. The gentleman I spoke to was incredibly helpful, explaining clearly which type of tyre inserts I... See more

Company details

Written by the company

Online retailer of bike parts, clothing and accessories from market leading brands including: Shimano, Sram, Continental, Schwalbe, Castelli, MET, Lazer, Hope and many more. Founded in 2017 we originally were an online only store however in January 2024 we opened our Longtown shopfront, additionally providing servicing and repairs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(159)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

After shopping around

After shopping around, I decided Wolf Cycles offered the best deal for my items. I ordered my Items at lunchtime, I couldn't believe I received them inside 24 hrs, and best of all FREEPOST, So q big thank you.

4 June 2025
Rated 5 out of 5 stars

Good pricing and decent delivery times.

Good pricing and decent delivery times.
I have purchased from Wolf Cycle's website a few times now and always found them to be competitively priced, and the delivery times have been quick/prompt.

Nice to have an online bike shop that you can trust.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Item delivered within 24 hours. Well packaged. Competitive price. Excellent communication. Very happy with my purchase. I would definately recommend Wolf Cycles

15 April 2025
Unprompted review
Rated 5 out of 5 stars

The best bike shop I’ve ever had the…

The best bike shop I’ve ever had the pleasure of using. The owner/ front of house Keith is exceptionally pleasant, helpful, knowledgable and always happy to explain options available and give advice.Happy to recommend Wolf Cycles an absolute pleasure, excellent service and great value. Ten out of ten🤗

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Item discontinued…..top service

Sadly the item’s I ordered were discontinued.
I was given the option of money back OR a better version of the item I had ordered.
Just what I’d expect from a reputable shop. I’ll be using them again.

28 February 2025
Rated 5 out of 5 stars

Excellent all round..

I ordered a set of road tires from Wolf Cycles after finding them to be the best price online. They arrived the next day, and I couldn’t be happier. Great service all around!

27 February 2025

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