Follow up review on Wizebets . Still proving to be a fair honest casino I'm still playing on their sire. Have also had a few fair wins unfortunately I stupidly didn't withdraw when u should h... See more
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See what reviewers are saying
Mu vip manage Ryan is super helpfull amazing person. Explain everything what i dont know. Very presonal look to every player. Keep doing, bevause your manager is big side of that u will come back or n... See more
Company replied
I've enjoyed playing at Wizebets. First of all their interface is very user friendly and they have most of my favorite game providers. But what stands out the most for me is the fact that for some rea... See more
Company replied
This website isn't what it used to be. You used to get your money deposited within two days. If you win money now, you have to beg for it. I've been waiting a month for €500. I keep getting told,... See more
Company replied
Company details
Written by the company
Our casino provides you with the opportunity to play lots of exciting games both in free demo mode and using real money. To play using real money, you need complete a quick registration process on our website and make a deposit. Registration on our website only takes a few seconds. Wizebets's Customer Support Team consists of highly qualified professionals who will be happy to assist in solving any issues or questions you may have when using our services. The goal of our support team is to make your visit at Wizebets.com as comfortable and enjoyable as possible. You can contact us via Live Chat or by writing an email to support@wizebets.com.
Contact info
3.6
Average
576 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and correct help from Lucas!
22 November 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
We're grateful for your good review about us.
We're delighted to hear that you received fast and correct help from our manager. Providing efficient and accurate assistance is a priority for us, and we're glad to see that reflected in your experience. If there's anything specific you appreciate about your experience in our casino or if you have any suggestions for improvement, please feel free to share with us.
We appreciate your support and look forward to continuing to provide you with excellent service at our casino!
Best regards,
Wizebets Casino.
Wizebets 5 stars
I think it is a very nice site, wide range of games both live and casino, I am very satisfied with my VIP manager RYAN.
He is always available and responds quickly. He thinks along with you about solutions and if you have any problems, he will always help you.
I recommend everyone to play here.
Pay fast
his banner is fantastic too
Greetings Corin
21 November 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for providing us with your feedback about our casino.
We're thrilled to hear that you find our site good for your gaming needs, enjoy the wide range of games, and you are highly satisfied with your VIP manager. Providing excellent service, quick responses, and proactive solutions are priorities for us, and we're delighted to see that reflected in your experience with Ryan. Your recommendation means a lot to us.
We appreciate your support and look forward to providing you with continued satisfaction at our casino!
Best regards,
Wizebets Casino.
My contact with ryan
My contact with ryan is very helpful and also nice and friendly
20 November 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for your positive feedback!
Providing excellent and friendly customer service is a priority for us, and we're glad to see that reflected in your experience with Ryan. If there's anything specific you appreciate about his assistance or if you have any suggestions for improvement, please feel free to share with us.
Have a good rest of the day !
Best regards,
Wizebets Casino.
Mu vip manage Ryan is super helpfull…
Mu vip manage Ryan is super helpfull amazing person. Explain everything what i dont know. Very presonal look to every player. Keep doing, bevause your manager is big side of that u will come back or not. Christmas premie for him is neccessery. ;)
21 November 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for your wonderful review!
We're thrilled to hear that your VIP manager, has been super helpful and an amazing person for you. Providing personalized assistance and ensuring our players feel valued is a priority for us, and we're delighted to see that reflected in your experience.
We value your support and look forward to continuing to provide you with excellent service!
Best regards,
Wizebets Casino.
Thanks to this casino I bought my…
Thanks to this casino I bought my girlfriend a new phone! Amazing free spin bonuses and great help from my manager Ryan! Really pleasant guy!
18 November 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
We're delighted to hear about your fantastic experience with us.
It's fantastic to know that our bonuses contributed to such a positive outcome. We're also thrilled that your manager, provided great assistance for your gaming experience.
If there's anything specific you enjoy about our bonuses or if you have any suggestions for improvement, please feel free to share.
Best regards,
Wizebets Casino.
Simple the best gambling site
19 November 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for your positive review!
Providing an exceptional gaming experience is our goal, and we're delighted to have earned your praise. If there's anything specific you enjoy or if you have any suggestions for improvement, please feel free to share.
We look forward to continuing to offer you the best in online gaming!
Best regards,
Wizebets Casino.
alice is very friendly and helps out…
alice is very friendly and helps out great!
19 November 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
Thank you for your positive feedback!
We're delighted to hear that our manger has provided you with friendly and great assistance. Providing excellent customer service is a priority for us, and we're glad to see that she has contributed to your positive experience.
If there's anything specific you appreciate about the assistance or if you have any suggestions for improvement, please feel free to share.
Best regards,
Wizebets Casino.
I have positive experiences with…
I have positive experiences with Wizebets and can only be very pleased about the service they provide. In special by Gabriel, quick and clear service! Well done.
19 November 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for taking the time to share your positive experiences with us.
We're thrilled to hear that you're pleased with our service. Providing quick and clear assistance is a top priority for us, and we're delighted to see that our support's efforts have contributed to your satisfaction.
We look forward to continuing to provide you with excellent service and enjoyable moments !
Best regards,
Wizebets Casino.
Reply from Wizebets Casino
Hi there,
Thank you for your positive feedback!
We appreciate you as our player, and we're glad to hear that you've had a good experience so far. If there's anything specific you enjoy or if you have any suggestions for improvement as you continue your membership, please feel free to share. We're here to ensure you have a great time at our casino.
Have a good rest of the day !
Best regards,
Wizebets Casino.
A big scam when you win they Will Block…
A big scam when you win they Will Block you
17 November 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
We're sorry to hear about the challenges you've encountered, and we take your concerns seriously.
Blocking players upon winning is not our standard practice, please, contact our support manger, so we can investigate that for you, so we can clarify that for you in the chat the reason of that and help.
Best regards,
Wizebets Casino.
Its fun and nice
18 November 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
Thank you for your positive feedback!
Creating a fun and engaging experience for our players is our goal, and we're delighted that you're having a good time. If there's anything specific you enjoy or if you have any suggestions for improvement, please, feel free to share.
Have a good day today !
Best regards,
Wizebets Casino.
the service is very good you have a lot…
the service is very good you have a lot of agent sir gabriel is one of the best...
12 November 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for your positive feedback!
We're delighted to hear that you've had a very good experience with our service and one of our agents, has made a positive impression on you. Providing excellent customer service is a priority for us, and we're glad to know that our team is delivering on that commitment.
Thank you for choosing our casino, and we look forward to providing you with more outstanding service in the future!
Best Regards,
Wizebets Casino.
super casino
super casino, good bonus, fast payout, support friendly, just try and u see :)
7 November 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
Thank you for providing us with your fantastic review!
We're thrilled to hear that you consider us as a good casino for your gaming needs and that you've had a positive experience with our bonuses list and fast withdrawals of your winnings. We strive to provide an exceptional gaming experience, and it's rewarding to know that our efforts are resonating with our players.
If there's anything specific you love about our casino or any suggestions you have for making your experience even better, feel free to share with us
Best Regards,
Wizebets Casino.
Good Casino
Good Casino, no issues, deposit, withdrawal, great bonuses, great VIP scheme...
4 October 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
Thank you for providing your feedback on our casino !
We're glad to hear that you had such an amazing time with us, we will also take your feedback for our improvements in the future, so you can enjoy playing in our casino next time when you visit us.
Feel free to contact us again whenever you have additional questions, and we will gladly answer all of them.
Have a good rest of the day !
Recommended site
Easy site, huge amount of slots, withdrawal takes 1-2 days.
30 September 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for taking the time to share your feedback about your recent experience at our casino.
We're glad to hear that you found our variety of games pleasant for you. We will try to improve our withdrawal process, thank you for sharing your opinion with us.
Once again, thank you for choosing our casino, and we look forward to serving you again soon.
Have a good rest of the day.
Scammers
This company is a big scam they dont pay out very sad!!!!!
28 September 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
We're sorry to hear about your gaming experience with us.
Your thoughts are important to us, and we would like to address your concerns to ensure that we can improve and provide a better experience in the future.
If there's anything specific you would like us to address or if you have additional feedback to share, please don't hesitate to contact us so we can handle that for you.
Have a good rest of the day.
Withdrawal processed but unknown system error stopped payment process…
They are great with communicating via email, but there just happened to be a system fault the day my payout was being processed and no date available for when it would be fixed, only giving me the option to wait or get paid out in cryptocurrency… but they didn’t know there was a system fault until I couldn’t finalise my withdrawal…
26 September 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
We're truly sorry to hear about your less than satisfactory experience at our casino, and we sincerely appreciate your feedback.
We will review your issue with your pay-out, so we can improve our service to make it the best. Furthermore, we would like to handle this issue further and resolve any concerns you have about that.
Thank you for bringing our attention to this matter, we look forward to the opportunity to welcome you back.
Kind regards,
Wizebets Casino.
I think it’s a scam
I think it’s a scam , I deposited some money but i still have nothing in my credit they just took my money 💰, i do not recommend!
22 September 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
We're really sorry that you had such experience while playing in our casino.
We're doing our best to help our customers, so they can enjoy our service and various games on our site, we're apologizing about long waiting with your payment, and we will handle that for you.
Please don't hesitate to contact our customer support team to discuss your concerns in more detail.
Have a good day.
Follow up review on Wizebets .
Follow up review on Wizebets .
Still proving to be a fair honest casino I'm still playing on their sire.
Have also had a few fair wins unfortunately I stupidly didn't withdraw when u should have .
Fantastic customer service also .
Over all once again great place to have a punt have a win have a great experience with online gambling.
Keep up the great job wizebets see u this arvo
11 September 2023
Unprompted review
Reply from Wizebets Casino
Hello,
Thank you for your positive feedback!
We're thrilled to hear that you consider our customer support team fantastic. ur representatives are professionals with a passion for assisting clients with all kinds of requests. We are glad to know that you have enjoyed your experience dealing with one of our managers.
Creating an enjoyable and exciting gaming experience for our players is our priority, and we're glad to know that you're having a great time on our platform.
If you have any further thoughts, suggestions, or questions, please feel free to share. We're here to ensure that your time with us remains enjoyable and satisfying.
Thank you for being a valued player at our casino, and we look forward to providing you with more exciting and rewarding moments.
Great casino 100% by far the best one…
Great casino 100% by far the best one I’ve played.
Awsome customer service
Really glad I joined up
10 September 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
We would like to express our sincere appreciation for your positive feedback.
Thank you for choosing our services and placing your trust in us. We strive to provide the best possible experience for our customers, and we are delighted to hear that we have met your expectations.
Have a nice rest of the day.
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