Wizards of the Coast Reviews 

This site caters to scalpers and lies to consumers. DO NOT BUY FROM THEM!

Customer service is appalling. They’ll make you wait 2 hours in queues for product and never actually get the product to you. But all those blue tickers on Instagram manage to get their grubby little mits on product no problem! Massive ick, shouldn’t have to waste so much time and money just to play a game I enjoy. There’s plenty of other games so think I’ll just go find another hobby.

Waited in their que with one item for an hour. Item sold out, but I was still in que... Que over and no item. I sad.

​It is now MAY 12. Still ZERO response from @Wizards_Help regarding my fraud claim. I have been defrauded of $4,311.22 CAD by a WPN store in Vancouver selling liquid-glued/resealed packs. 9 DAYS of silence. Is @wizards_magic complicit in retail fraud? #MTG #TMNT #Fraud @Hasbro @BBB_MainlandBC

They rigged their online shuffler for MTG Arena and Magic The Gathering Online. They are running and illegal online gambling operation. Someone should sue them.

They blamed ME for their terrible customer customer service. Never buying anything from secret lair again.

As much as i love their game dnd. Their digital items are way too iver priced. I can underatand a physical copy with the works done to it being these prices. Not the digital stuff. That goes for all their games. Look at magic lol its a cesspool.

WotC Support is a masterclass in polite inaction. They will kill you with kindness while doing zero actual work to fix their own mistakes. If you have a problem, be prepared for a never-ending loop of friendly emails that lead to a dead end.

"We completely understand your frustration..."

"We truly appreciate your patience..."

"We are looking into this for you..."

But after months of these "sweet" messages, the result is always the same: Absolutely nothing happens.

European WotC has no quality controll. Prints quality of MTG cards in EU is terrible. They are nearly black, high contrast.

I bought a board game, listed as age of 10+ appropriate via the French associate of wizards of the coast that deals with international orders.

I did not receive any confirmation email, nor did I even get the most basic information such as availability or expected transit time.

The money has come out of my account and no sign that anything is being done. This is supposed to be a birthday present and I am now left out of pocket and unable to make any type of replacement purchase in time to have a gift to give.

I feel as if I have been tricked into giving my personal (including banking) information to a scam site.

Avoid this nonsense. Hasbro, how can you be associated/ manage this mess and be considered a trusted name in the children's toy market?

A worrying and distressing experience.

The second star is only because the game can be very fun, the arena app is literally greedy trash that's not at all worth playing, I also can never forget when I bought the zurgo helmsmasher deck from Walmart and my friends and I tried to use it legit like 20 different times and any time anyone had that deck they couldn't get anything at all to play the entire duel, it was a weird ass deck lmao when we took it apart they had like 3 plains and 5 swamps in the whole deck like why even bother instead of using dual color lands for that small amount of land😂the other deck that came in the bundle was so ridiculously unplayable as well😂it's so hard to find mtg any fun anymore, it's SO bad anymore and the strategies they come up with seem like trash designed for salty little brats who need cheap new ways to cheese duels and ruin the game for everyone else lol, forget mtg you won't be catching me buying cards ever again, not to mention the fact that when you pay OUT THE ASS for cards irl you can't even use them in magic arena LOL! Like are u seriously trying to sell me the same thing twice? You're pathetic AF and I refuse to have to buy "gems" to get a specific card with real money lmfao when I already own most of the cards😂😂😂😂🖕

If I could give them -100 I would. One of the worst companies I have ever dealt with. Non existent customer care. Pure trash company

Wizards is one of the worst companies in the world. it is completely ran by greed. their online game Magic the gathering Arena is a big scam. it is pay to win and if your not dropping thousands of dollars on the game it is completely impossible to build a deck or win a game. i was tricked into spending in game currency on a quick draft that place me in match's with people that have been playing for years and instantly beat you. the algorithm is completely messed up and google Ai can tell you talk if you ask it the right questions.

Children wany to play the game. So do adults who arent rich. Make it cheaper. I dont mind paying $30-$65AUD on these games. But I now realize should be buying preowned and alternative cards. Instead of just getting completely duped with the new sets prices
Im quite new to the game

. If there are no beginner or budget friendly options to have a build decks, the userbase of people playing goes down, there is less demand, things get overproduced and cards that could be highly collectible become a fraction of their worth.
And less plastic packaging is an idea as well.

Bloomburrow starter kit - Awesome. Cheap. Really cute art with Fun and potentially strategic cards for deck building. A fee powerful ones. What A great start.
The FF kit, also cool.
my Bf bought me a red challenger(still on the shelf since 2019) a great product, especially for people keen to build decks of a certain class/colour.

More all colour basic lands would be awesome. But the gain life and scy 1 lands do add a slight twist. Which is cool

THE starter collection is awesome!! Except the price. I wouldnt pay $90aud for it. Got it on special for $50aud(guess it didnt sell?) I woukd pay up to $65aud.maybe $67. And i wouldnt have bought it if I wasnt already playing and getting obsessive after quitting smokes.
great product though and i got a lot of cards that I find quite useful and desirable. Its a good product, with fuh design, and a good variety of cards to, well yeah - start a collection. And get properly into deckbuilding and strategy combos for the game.

Thanks to my BF for getting me started with a few of his cards. And thats another thing - when cards are cheap enough, theyll give some to someone else and suddenly...You have more players.
Im gonna get a bulk qty of second hand cards to try and get some mates into it by giving those cards out. In a way its like poker but fun for all ages, it stimulates the imagination and doesnt have a forced gambling mechanic. its good brain excercise too! (counting, reading, predicting probability, pattern/strategy recognition). And being "MAGIC" a card game about mythology, it appeals to all sorts of individuals accross many different demographics. Especially in an era when videos games are a simple staple within pop culture.

And the cards can be made out of plastic - it an item people reuse and collect.
they should not be wrapped in singke use plastic
Make cardboard boxes with authentication tap over the edge.
Seal the cards in paper - It night even make those packets MORE collectable (new aethstetic and novalty to sealed decks). But...think about our future. Think about what people keep and what they throw away. Most manufuctures refuse to reduce waste. What about you??

You could make a cardboard or wooden box that opens like a book 'Magic - Spelltome'with aluminiam tin deck cases or cards boosters or decks that are wrapped in paper with a wax seal and authentication tape around the sides. Sustainable. Fits the theme and aethstetic. Ect

It would feel more appropriate and VALUEBLE if i wasnt just paying for cardboard and plastic. And to be more environmental and save $$$, i may get the older packs from now on. Is what Im tryjna say

U could start production for medievli inspired sustianable packagin. At the higher $$$ collectors end and faze it into the whole line to reduce the upfrony but temporary financial impact of changing supplier, materials, import location,ect,ect.

Just my opinion though.

Unchecked greed, constant attempts at placing any and all guilt and responsibility with the players and costumers, rather than taking any responsibility for their own product and IP themselves (including but not limited to: failing to make a working product, constantly designing abusive and abusable mechanics, extreme acceleration of "power creep", poor and condescending communication, and much more).
This company should not be supported by anyone.

Ruin your IP with dumb crossovers. MTG could (and should!) be recognized as a game with unique universe, beautiful art and original game mechanics. But now your product turns into a mess where you keep dumping stupid stuff no one asked for.

Comments proudly posted on social media celebrating the violent assassination of a free speech activist should result in immediate lawsuits and firing.
Still hasn't happened. Why?

Worst ever Company to handle claims.
Payed but they dont deliver, I reply on the claim, and get an error message, their mailbox is filled, so cant be delivered.

Non- existent customer service. 0 accountability for their mistakes. Plays to a model that only supports scalpers. Lost all sense of what mtg stood for. This company is a disgusting profit juggernaut who gives 0 inclination of caring about their fan base. You should be ashamed of yourselves. If I could give 0 stars i would. Please put forth a vote of no confidence on the ceo of hasbro!