The Harmony Editor is horrible. when you contact AI it sends you to support. when you contact support, they have to send you to someone that works with harmony. Then they look at the problem can not fix it and then never call you back. Links do not work, they promise to drive trafffic but they never commit because the your website takes forever to load. Stay away from this hoax.

wix is the best

Sadly, it seems nigh-on impossible to change images in headers . There seems no way , despite clicking every where 'change header design ? No I want to change the funklying default image you aunts ! *growls* yes I am drunk but my web designer wasn't and he shrugged and walked off after an hour of clicking everywhere. poor design.

Your "Free" plan is a complete scam, and you wasted my time
To the clowns at Wix,
I am furious right now.
I spent hours — multiple evenings I will never get back — carefully building my non-profit research website for Burnstien Science. I trusted your "free website" advertising. I wrote real research articles on the Leporine Learning Effect and kids’ sleep schedules, thinking I was finally getting important work out there.
Then I discover your ridiculous “free” plan makes the entire site invisible to Google unless I pay you money.
What the actual heck?!
You let me waste all that time on a website that basically doesn’t even exist?!
ASDFJKLÖÖÖÖÖ!!!!!!!!!!!!!!!!
GRRRRRRRRRRRRRRRRRRR!!!!!!!!!!!!!!!!
WHYYYYYYYYYYYYYYYY?!?!?!?!
I’m so done with this. Now I have to throw away everything and start over somewhere else because your “free” plan is completely useless crap.
Absolutely disgusted.
Burnstien Science
(And heck no, I’m not paying you)

If you aren't a very techy person this site helps you create your website with the help of AI

I was very pleasantly surprised by my experience with Wix Customer support. I was able to reach a human quickly. Kyrsten was very patient, methodically going through the troubleshooting process to get my Cash Register properly functioning. I was starting to lose hope when nothing seemed to be working, but then we tried one more thing and it worked! So relieved and happy with the outcome.

wasted years and money on this wix drag and drop, where especially for the app / mobile/ branded app they had a roadmap and i was waiting for the new features of the app, and i had so many bugs wich i reported and they were just patching never fixing the root, so happy to have found stronger alternative

amazing place to be wix is the future

I am very happy with Wix because it helped me create my own business website easily.

With Wix, I created the website for my taxi business, and now it is bringing real customers and earnings to me. This is one of the biggest positive changes in my business journey.

The platform is easy to use, beginner friendly, and very helpful for small business owners like me.

Thank you Wix for helping me grow my business online.
— Ramesh Taxi Rentals

Yeah just be careful, they rely on you to be slack on the auto renewal, I was just stung with a 240£ renewal fee something that If I had the email to remind me (which is now law) I wouldn't have chosen to do. Which is why they didn't send it I am sure.
I immediately got in touch the same day and asked for a refund as this left me with no money.
I asked the wix advisor why I didn't get an email, and they said I normally would have. And that I would receive an email once the refund process is complete- nope!

Their customer services came back stating the section agreements in her email, that it was my fault for not turning off the billing cycle. Something I didn't know about as I had never used their site before, and that ' I should just know for next time so it doesn't happen again '.

Update: wix eventually refunded me my money, something I was very grateful for.

Many thanks for refunding me and helping me in the end Wix (Kerry) I'm extremely grateful for your help in the end.

Thankyou.

Don't use them DON'T trust them they are CROOKS small print they WONT Refund!!!! They say it's your fault and you're out your cash there are better sites (these are my Options ONLY) you should check and try them on your own and see what you think before making any decision.

Working with Wix has given me the freedom to transform my ideas and visual world into a space that truly reflects my artistic vision. The platform combines elegant design, professional functionality, and creative flexibility without limiting individuality.

As a photographer, it was important for me to create a website that feels more than functional — a space with atmosphere, emotion, and strong visual presence. Wix allowed me to build a modern and refined portfolio where imagery remains at the center and every detail feels intentional.

I especially value the freedom of customization, the seamless mobile experience, and the ability to combine minimalism with cinematic visual impact. The platform helps me present my work in a way that feels both professional and deeply personal, while remaining accessible to audiences worldwide.

For me, Wix is more than a website builder — it has become a natural extension of my creative identity in the digital space.

This company is shady. They increased the renewal price almost 300%, sent me advance renewal notice that went to my spam folder, but the payment notice came straight to my email. When I complained, they refused to refund my money. I would NOT recommend this company and will complain to the FCC and BBB.

I have used WIX for my gardening company website for 10 years. I find the website building platform intuitive and very easy to use. If I need to make an update I can easily do the work myself. Recently I used AI tools to update our SEO and we are now ranking no.1 in our key geographical areas.

As a political candidate for congress and perhaps the presidency in due course my website must be 100% reliable 100% of the time. Functionality, options and security all must be 100%. Price must be highly competitive too. All campaigns and businesses start with zero and build so a great website and tolls make that possible. I simply would not consider another website company for either my campaigns or my commercial businesses in which we own several.

They locked me out of my business by locking my email when i left them.

Domain was transferred away from Wix contrary to their reply below, however I can’t transfer my email away from them. All locked up so they can extort my business.

The ONLY fix is to pay them $250.

Once you learn how to manage the dashboard I truly believe this site is amazing! Put a bit of hard work into building your site and you will be happy with the results!

Do not give Wix your actual credit card. They operate a legalized billing trap.

Their product is mediocre. Their billing practices are actively hostile. They bury a clause in their terms allowing them to charge your card up to 30 days before your actual renewal date. They claim this is for "uninterrupted service." That is a lie. It is designed solely to trap customers who plan to cancel before their term actually ends.

I cancelled my auto-renewal. Their own system sent me an email confirming it was turned off. Hours later, they bypassed the cancellation and charged my bank anyway.

When you confront them with timestamped proof, their support team reads from a script of deflections. They blame "bank processing delays." They hide behind fake "security protocols" to avoid looking at evidence. They will happily charge a credit card across different linked accounts but refuse to discuss the billing fraud unless you email from the specific account they targeted.

Even leaving their ecosystem is a nightmare. I currently have a domain transfer that I paid for sitting in a "pending" state for four months. They make it deliberately difficult to leave.

If you are forced to use Wix, generate a temporary virtual credit card with a strict limit. They will try to take your money early. They will ignore your cancellations. Build your business on a platform that retains users through a great product. Wix relies on trapping you. Avoid them entirely.

As the husband of a small business owner, I’ve had the opportunity to help build my wife’s dream from the ground up using Wix. Creating the website for Bless Your Bundt was surprisingly smooth, professional, and empowering. Wix gave us the tools to design a beautiful site that truly reflects her brand, story, and passion.

From online ordering to customization and mobile accessibility, the platform made it possible for us to create something that looks polished and professional without needing a huge team or advanced coding skills.

What I appreciate most is that Wix helped turn an idea into something real. Watching customers visit the site, place orders, and support her growing business has been rewarding for our entire family.

I highly recommend Wix to anyone starting a business, building a brand, or helping someone they love pursue a dream. It’s more than a website builder, it’s a platform that helps people bring their vision to life. She is super excited and I am super proud of her.

Clunky site that tries to force you to use its poor AI builder. But what was really bad was their disgusting and atrocious service when they overcharged me. I had transferred the website to another owner who then let the site die, but Wix continued to take monthly payments from my card. When I raised this to them they told me that even though the site is dead, they will not refund any money at all. I complained, they escalated the issue internally and still told me they will not refund me. Steer clear! They do not value their own customers and instead hid behind their own policies, claiming that their policy does not let them provide a refund in this instance! I would give zero stars if I could.