Withlocals Reviews 1,783

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 397 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging personalities, and ability to tailor experiences to individual preferences. The service provided is frequently highlighted as excellent, with many people appreciating the personalized approach and the opportunity to discover hidden gems and local insights. Reviewers often mention the convenience of the booking process and the quality of the products and locations visited. However, some customers also noted issues with communication and tour attendance. A few people experienced guides not showing up for booked tours, and others reported dissatisfaction with the company's follow-up regarding feedback for tours they did not attend.

What people talk about most

Staff

People report positive experiences with staff, highlighting their knowledge, engaging personalities, and... See more

Location

Users describe positive interactions with location, highlighting guides' deep knowledge of cities like... See more

Service

Customers had positive experiences with service. Many reviewers praised the guides for being passionate,... See more

Product

Reviewers mention positive feedback about the product. Customers were impressed with the variety and quality... See more

Booking process

Consumers find the booking process to be a positive experience. Many reviewers highlight the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hajer was an excellent, friendly & knowledgeable guide. I’m so happy to have spent a wonderful day with her. Great communication prior to the pick up, lovely comfortable car & a relaxed vibe. I got to... See more

Rated 5 out of 5 stars

Giada was wonderful. She knew all the fun local spots, she blended history with cuisine and a truly unique view into Venice past and present through food. She accommodated our dietary restrictions and... See more

Rated 5 out of 5 stars

I had a tour from Saigon to Mekongdelta with Thien. An extraordinary experience because of the local experience, great food, lovely people and most of all because of the amazing Thien as a tourguide.... See more

Rated 5 out of 5 stars

This tour met and exceeded all our expectations. Ines is a great guide, well educated, strong personality and open to discuss any topic. We discovered indeed a lot of well know places but also some be... See more


Company details

  1. Sightseeing Tour Agency
  2. Cultural Tours Provider
  3. Travel Agency
  4. Travel Aggregator

Written by the company

Withlocals connects curious travelers with local hosts for private, personalized travel experiences around the world. Instead of generic tours, we focus on real connections. Think local food, hidden neighborhoods, cultural stories, and the kind of moments you only get when someone shows you their own city. Our platform brings together thousands of carefully selected local hosts, from chefs and historians to artists and everyday locals who know their city inside out. Each experience is hosted by a real person who designs it themselves, based on their passions and expertise. That means no scripts, no crowds, and no one-size-fits-all itineraries. We believe travel is at its best when it benefits everyone involved. Travelers get deeper, more meaningful experiences. Locals earn a fair income by sharing what they love. Cities benefit from tourism that is more balanced, personal, and respectful of local life. From private food tours and cultural walks to family-friendly activities and tailored day trips, Withlocals helps travelers explore destinations in a more authentic and responsible way. Our customer support team is always on hand, and we continuously improve the platform based on feedback from both travelers and hosts. Withlocals exists to make travel more human. Less sightseeing, more seeing people.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Highly recommended


We had a really fun three hours with Robyn. She was very responsive through the booking process and really knowledgeable about culture and food. We loved the fact that she supported local family businesses. We had so much food - we're not talking small portions so have a light breakfast and you won't need dinner! It was all excellent quality. Robyn is fun to be with and a very thoughtful guide.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant tour of Chandni Chowk with Ritesh

We found Ritesh on the Wthlocals site. He met us near the Red Fort, then took us on the most amazing tour of Chandni Chowk. His knowledge is great and he introduced us to parts of the market that we would never have found by ourselves. Highlights were definitely the spice market and the building market, but the whole experience was fun, interesting and enlightening. Thank you so much Ritesh. He also gave us some recommendations for lunch and dinner that were spot on. Would certainly recommend him. Sian & Mike

26 February 2026
Unprompted review
Rated 5 out of 5 stars

We learned so much

We learned so much — not only about South Africa’s history in general, but especially about the history of District 6 and the Woodstock area. His knowledge and the way he shares these stories give real depth and understanding to the places you visit. It was honestly a highlight of our trip so far. With Gilbert, every interaction, conversation, and encounter feels genuine and heartfelt. He showed us things we would never have discovered on our own if we had tried to explore these areas without a guide. Gilbert is doing incredibly important work by telling the stories of the hardships and injustices that still affect the people living in these communities today. We truly couldn’t have wished for a better day.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Our guide Rogelio

Rogelio has the attributes of an ideal guide: knowledgeable and interesting, recognizes the pace required by his clients, flexible and easy to be around. We would highly recommend him.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Our city tour of Malacca by Withlocals.

Our Having lived in Malacca for 2 years in 1968, then visiting 3 times since, I didn't think there was much I didn't know about this fantastic city. Then we got Joseph as our tour guide. A mine of information, an excellent communicator and an all round nice chap. I had my family, 8 of us. Joseph was the star of the show. We are with him in a few days on the food tour. Can't wait to experience this with him. 6 stars plus out of 5.👏👏👏👏

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Osaka with Maria

Maria showed us parts of Osaka we would never have found on our own. We are now fans of Osaka and okinney! She's so knowledgeable and fun to be with. We had food she suggested in a very authentic Isakaya and totally enjoyed our time together. She went above and beyond assisting us buying things we needed. We can highly recommend seeking Osaka with Maria, the very best guide.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Great day in Greece

I would highly recommend the Cape Sounio tour. Our group of three had the perfect day exploring the area with our guide. There are so many things you can learn and discover with a private guide, and they tailored the experience just for us. We explained that we loved nature so we were shown some magnificent and beautiful places along the coast. Two of us also had special dietary needs and our guide found a great place for all of us to eat. We saw the Temple of Poseidon at sunset and it was absolutely magical. It was so nice not to worry about driving or where to go or park, and we were picked up right at our rental apartment. The guide spoke perfectly English and definitely went above and beyond. I will book more experiences with them if we return to Greece one day!

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Adil is the best guide for a tour of Marrakesh!


We were recommended to use Adil for a personal tour of Marrakesh, and I’m so glad we did. Communication was excellent before the tour so we were very clear in where we were to meet Adil. The tour started at Koutabia , and meandered through the medina (including the food market, Bahai Palace among other sights). Adil was so knowledgable, very engaging and such a lovely guy. We were a family of four (with two young adult children) but to be honest Adil would be the perfect choice for any type of group - couples, young kids, Friends etc . We would definitely recommend Adil for anyone looking to get to know Marrakesh , and to have a laugh on the way. Adil even kindly followed up afterwards with some recommendations of local restaurants. We went to one tonight in Hivernage (Comptoir Darna) and had the best night. Thank you Adil!

15 February 2026
Unprompted review
Rated 5 out of 5 stars

We had a great Tour with Ikram in…

We had a great Tour with Ikram in Dubai.

He is an excellent guide.
He exlained everything about the ancient town to us, which shows a wide knowledge in culture, history and geography.

I can recommend him and would prefer him aß a guide again.
Thomas

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Great trip to the floating village

Long was a great guide. We visited a market before we got to the floating village. He was very knowledgeable about everything at the market. At Kompong Phluk (the floating village) he took us for a walk in the village. He provided valuable insight that we would have never had if we had gone by ourselves. It was a wonderful trip.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Wow, what an amazing evening!

We were so glad we chose this tour it was truly amazing. Uthaiwan (Ann) made our evening very special. We learnt a lot about local food, history and the culture of Thailand. She planned our food stops to cater for one of us with an allergy and made sure we were happy with everything at each stop. We tried things we wouldn't have tried on our own and the food was delicious and varied. There is plenty of food so make sure you're hungry. This tour is for anyone who loves food and if you're new to visiting Thailand it really helps you get accustomed to a new culture. Ann was lovely to chat with and she's also given us tips for things to do and places to eat. The only sad part is that we're not here longer to enjoy more of Chaing Mai. Thank you 🙏

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Great overview of Bangkok in one day

We had a great day tour with Tony. Tony’s English was great so we were able to learn a lot about Bangkok, its people and history. We only had a day to visit the city and Tony was able to give us a good overview and hit some of the high spots (Wat Traimit, Wat Sam Pluem, Temple of the Reclining Buddha, the Flower Market, the markets and temples of China town), while also introducing us to some non-mainstream places that locals enjoy. We did a ton of walking which was great. If I had one negative it’s that we moved a little faster and longer than we probably would have liked towards the end so that we could fit everything in before the sun went down; thus, we were exhausted and had to rush our time at the final temple of the reclining Buddha - we should have taken a taxi when a tuk tuk wasn’t available but Tony kept walking instead. Other than that it was a great day.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Lisa was the consummate host

Lisa was the consummate host who made us feel so welcome and was more than happy to alter her tour to suit my food allergies. Lisa knows so much about Penang & the people’s relationship with food. Food is part of their language and Lisa emphasised the importance of food to the good people of Penang. We tried a varied range of tastes & textures, savoury & sweet dishes. The locals all know Lisa & respect her. You can see that she has a good relationship with all of the vendors. We highly recommend Lisa for this Street Food Experience. We thoroughly enjoyed every minute.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Giada was wonderful ⭐️

Giada was wonderful. She knew all the fun local spots, she blended history with cuisine and a truly unique view into Venice past and present through food. She accommodated our dietary restrictions and also the mobility difficulties in our group. She is an absolute gem!💎

6 February 2026
Unprompted review
Rated 5 out of 5 stars

This lady knows her stuff !

We met up with Loan at D Xuan market and spent the next 3 hours exploring places only locals would know. Time flew and although there was a fair amount of walking we knew we seeing and hearing something special - Loan doesn’t just regurgitate facts about history but puts her own warm personal touch on them with a depth of feeling that is difficult to describe. We ended our tour at the Maison Centrale prison which was both emotional and shocking whilst humbling and informative. The 3 hours had flown by and apart from some sore feet we had and incredible time with a lovely, warm and informative guide. Thank you Loan - we won’t forget you. John and Anne Marie

5 February 2026
Unprompted review
Rated 5 out of 5 stars

A fantastic Withlocals experience in Cape Town

We had a wonderful experience with Withlocals in Cape Town, thanks to our amazing host Trevor. The tour was perfectly planned, starting at the Town Hall, continuing through the Gardens, and including a delicious and very local Malay lunch in Bo-Kaap. We wrapped up the experience at a fantastic wine bar with a chilled Chenin Blanc — the perfect ending.

Trevor was incredibly knowledgeable, shared plenty of fun facts, and made the whole tour relaxed and enjoyable with his great personality. This is exactly what we look for when booking with Withlocals: authentic experiences, local insight, and hosts who truly love their city. Highly recommended!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

The Brilliant Jenny in Hanoi

We had a brilliant city tour with Jenny the Guide during our stay in Hanoi. She was a true local and knew all the places of interest and provided us with great ‘nuggets’ of information about the area. Jenny was great company and we are so glad to have met her. I would recommend her to anyone that is visiting Hanoi and fancy going to some of the coolest places.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic food tour in Cairo

We had a wonderful few hours eating our way around the streets of central Cairo with Youssef. Youssef is a very personable and knowledgeable guide who was able to introduce us to many sensational Egyptian dishes. His passion for food is obvious and we shared chats, stories of family and culture and laughter over delicious food.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Karen was beyond amazing

Karen was beyond amazing. She answered all of our questions, navigated us to places we would have never gotten to on our own, and of course introduced us to so many delicious dishes!! It was a perfect introduction for our week in Cartagena and really empowered us with knowledge and the layout of the city to guide the rest of our time. I'm still thinking about that shrimp cocktail and we did go back a second time to get more of the Arepa de huevos and that ahi salsa after the tour. I highly recommend Karen for your tour!!!

20 January 2026
Unprompted review

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