Druckerei WIRmachenDRUCK Reviews 

115,621
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had the best experience working with WirmachenDruck printing company. They were very professional, multilingual staff and they gave me support when the system rejected my file. The ladies at the tec... See more

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Rated 5 out of 5 stars

Normally, everything works perfect, the ordering system is very good and clear, once I order and pay, everything comes quickly and in very good quality of production. In addition, the prices are v... See more

Company replied

Rated 5 out of 5 stars

Fast delivery and great quality of printed products. Great that one can immediately see the price and configure almost everything via web interface. Sorry for review in English, but German is still ha... See more

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Rated 5 out of 5 stars

The print quality was really good, and the delivery was on time and convenient. The only issue was that the delivery status was unclear in the tracking link sent to me, so I had to call customer servi... See more

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Company details

  1. Print Shop
  2. Digital Printer
  3. Digital Printing Service
  4. Prints and Signs Store
  5. Promotional Item Store

Written by the company

Die innovative Online-Druckerei www.wir-machen-druck.de bietet mit ihrem Onlineshop seit 2008 schnelle Lösungen für sämtliche Anliegen im Bereich Druckprodukte und Werbemittel. Das riesige Sortiment umfasst Printklassiker wie Flyer, Broschüren, Bücher, Visitenkarten und Plakate bis hin zu Aufklebern, Angebotsmappen, Messetheken, Roll-Ups, Zeitschriften und vielem mehr. Effiziente Produktionsprozesse ermöglichen es dem Unternehmen, schnelle Lieferzeiten zu gewährleisten. WIRmachenDRUCK betreut mittlerweile weit über 500.000 Kundinnen und Kunden in insgesamt 17 europäischen Ländern. Hinter dem Erfolgskonzept stehen ein engagiertes Team von über 650 talentierten Mitarbeitenden und eine beeindruckend vielfältige Produktpalette mit mehr als 56.000 verschiedenen Artikeln in acht Millionen Variationen. Das Unternehmen legt großen Wert auf einen hohen Qualitätsstandard. Alle Produkte werden auf Wunsch mit finanziellem Klimabeitrag produziert. Die einzigartige Tiefpreis-Garantie in Verbindung mit dem persönlichen Kundenservice wird von den Kundinnen und Kunden besonders geschätzt. Seit Anfang 2016 ist WIRmachenDRUCK ein Teil der internationalen Unternehmensgruppe Cimpress, dem Weltmarktführer im Online-Druck.

Druckerei WIRmachenDRUCK

Written by the company

Unser Versprechen an Sie:

innerhalb von Deutschland erfolgt der Versand 100% kostenfrei!

Unser Versprechen an Sie: innerhalb von Deutschland erfolgt der Versand 100% kostenfrei! * * gilt nicht für Express-Lieferungen

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

116K reviews

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4.7

All reviews

(115,621)

2,459 reviews in the last 12 months

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Rated 5 out of 5 stars

Good work and quick!

7 July 2021
Unprompted review
Druckerei WIRmachenDRUCK logo

Reply from Druckerei WIRmachenDRUCK

Sehr geehrte Damen und Herren,

vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Über Ihr positives Feedback freuen wir uns sehr.

Mit freundlichen Grüßen
Georg Stern

Rated 5 out of 5 stars

Quality, timing and price!

We are very satisfied with the quality, timing and price! All materials arrived on time. The print quality is excellent! Recommend!

25 May 2021
Unprompted review
Druckerei WIRmachenDRUCK logo

Reply from Druckerei WIRmachenDRUCK

Hello Mrs. Zubekhina

Thank you for your positive rating!
We are very pleased that you are satisfied with our service and that we were able to convince you of us.

Best regards
Ina Mühl

Rated 5 out of 5 stars

The team is responsive

The team is responsive, careful, and fast. The quality of my t-shirt is perfect and for sure I'm going to print more. Highly recommended.

26 April 2021
Unprompted review
Druckerei WIRmachenDRUCK logo

Reply from Druckerei WIRmachenDRUCK

Guten Tag Giulia,

vielen Dank für Ihre großartige Bewertung! Es freut uns, dass Sie mit unserer Qualität zufrieden sind und wir freuen uns auf Ihren nächsten Auftrag.

Viele Grüße
Ina Mühl

Rated 5 out of 5 stars

Happy customer (again)

i've sent somewhere around a dozen print jobs to WmD over the past couple of years and have always been impressed with their price, quality, and (with a single exception) the quick processing and delivery.

5 April 2021
Unprompted review
Rated 5 out of 5 stars

Super fast processing and shipping!

Super fast processing and shipping!
The quality of the writing paper that I printed was very good and the price more than fair.

5 January 2021
Unprompted review
Druckerei WIRmachenDRUCK logo

Reply from Druckerei WIRmachenDRUCK

Guten Tag Timo Pohlner,

vielen Dank für Ihre großartige Bewertung! Es freut uns, dass Sie mit unserer Qualität zufrieden sind und wir freuen uns auf Ihren nächsten Auftrag.

Viele Grüße
Ina Mühl

Rated 5 out of 5 stars

Great service!!!

Great service, 'cause it's the only site in Germany that offers Illustrator templates, where I can upload a lossless file to secure that nothing goes wrong. AWESOME!!! According to this, the result arrived in a high quality print. No displacements or blurrings - just a neat, clean print.

Will order my next projects again, guys!

26 December 2020
Unprompted review
Rated 5 out of 5 stars

it just does not get any better

it just does not get any better. sehr gut, sehr pünktlich, and quick for little money

21 November 2020
Unprompted review
Druckerei WIRmachenDRUCK logo

Reply from Druckerei WIRmachenDRUCK

Sehr geehrte Damen und Herren,

vielen Dank für Ihre positive Bewertung.
Wir freuen uns sehr, dass Sie mit unserem Service zufrieden sind und wir Sie von uns überzeugen konnten.

Mit freundlichen Grüßen
G.Stern

Rated 1 out of 5 stars

very unprofessional, cheap servise & quality

they have put me in embarrassing situation with my customers right now there are 3 orders already 2 days late

28 July 2020
Unprompted review
Druckerei WIRmachenDRUCK logo

Reply from Druckerei WIRmachenDRUCK

Dear Mr. Al Hadi
Thank you for taking the time to evaluate your orders. We are very sorry that we could not satisfy you with our service.

Please note that with a standard delivery, the delivery date is only a target delivery date and a deviation of up to three days can occur.

We apologize for the inconvenience.

Best regards
I.Mühl

Rated 1 out of 5 stars

Catastrophic service. They ignore mails when you have problems

We have problems with the product and they ignore our mails and don't help to fix the problem. Already ordered a second time and colors are still not correct despite following their instructions. We had multiple designers and agencies check the files if they are done correctly like in the instructions and still wrong colors. Contacting the support over mail multiple times they always ignore us.
The service is just catastrophic. There was not a single time we got our business cards on time even if we bought express shipping and priority. At least we got our money back, but if you need something urgent look for a different company.

23 July 2020
Unprompted review
Druckerei WIRmachenDRUCK logo

Reply from Druckerei WIRmachenDRUCK

Sehr geehrter Herr M.

Vielen Dank für Ihre Rückmeldung und Ihre Bewertung.
Es ist sehr schade, dass Sie mit unserem Service unzufrieden sind.

In unserem System ist eine E-Mail Ihrerseits vom 8. Juli verzeichnet, in der Sie schrieben, dass es mit diesem Auftrag Probleme gäbe. Unsere Kollegen haben innerhalb von Minuten hierauf geantwortet und darum gebeten, Ihr Anliegen näher zu schildern. Da die Sendung laut Protokoll bereits am 3. Juni erfolgreich zugestellt worden war, wurde hier nachgefragt, da aus der erhaltenen E-Mail nicht konkret hervorging, um welche Probleme es sich handelte. Hierauf haben unsere Kollegen leider keine Antwort erhalten. Eine offizielle Reklamation liegt uns hierzu auch nicht vor.

Da Sie in Ihrem Eintrag die Farbgebung bemängeln, haben wir Ihren Auftrag in Qualitätssicherung umgestellt und die Kollegen hierüber informiert. Bitte nehmen Sie sich noch eine Minute Zeit, um das Formular in Ihrem Account nach Ihren Wünschen zu ergänzen. Sicherlich lässt sich eine für Sie zufriedenstellende Lösung finden.

Wir bedanken uns und wünschen Ihnen einen schönen Tag.


Mit freundlichen Grüßen
G.Stern

Rated 5 out of 5 stars

Spot on quality for affordable price

I had a sample catalogue of my paintings printed. The work was done quickly and the quality is spot on. No problems with colors: and as anyone who has ever tried printing photos of paintings knows, this is a huge issue. Will definitely use the services again!

9 March 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Now we can quickly install our wayfinding in every location where #creativemornings BER is guest … thanks for the great stickers. WmD offers a simple, fast and affordable service plus great instructions for every print product. Highly recommended.

9 February 2020
Unprompted review
Rated 2 out of 5 stars

Good people severely held back in their…

Good people severely held back in their customer service by lousy company policy. I wanted a simple 2D, 2 color logo printed on a bier glass, but even as a German speaking IT manager with a fair amount of Photoshop experience, I could not make head or tail out of their instructions on how to prepare the image file [Change white to 100% Cyan but mark as "white"] (and no, that does not mean write "white" over it).
No step-by-step instructions, no online tool, and staff who were friendly and wanting to be helpful, but who were not allowed to make the changes themselves (even thought they had my two color vector file and knew how to do the few mouse-clicks necessary).

13 December 2019
Unprompted review
Druckerei WIRmachenDRUCK logo

Reply from Druckerei WIRmachenDRUCK

Dear Sir or Madam,

Thank you for your feedback and rating.
It is a pity that you are not satisfied with our service.

For the correct printing, we need appropriate templates. If these are unsuitable for printing, you will receive a response asking you to adjust the data. By telephone, our colleagues have tried to explain the creation of the data. Since this was not possible, our pre-press has only adapted the data from goodwill accordingly.
We hope that this has helped you.


Thank you again. We wish you a nice day.


Yours sincerely,
G.Stern

Rated 1 out of 5 stars

Slow, unreliable and unprofessional

Sorry. We ordered once, and all went pretty smooth except very slow communication (over a month to complete one order). The second time we were waiting for a quotation for over a week. We called them and they informed us "we can not deliver to you" due to "company policy". They ended up wasting our time, and I previously explained to them the importance of handling things quickly.

Probably better to stay away.

13 September 2019
Unprompted review
Druckerei WIRmachenDRUCK logo

Reply from Druckerei WIRmachenDRUCK

Sehr geehrte Damen und Herren,

vielen Dank für Ihr Feedback und Ihre ehrliche Kritik.
Wir bedauern, dass Ihr Auftrag nicht zu Ihrer Zufriedenheit ausgefallen ist.

Bei dem von Ihnen genannte Auftrag handelt es sich um eine Bestellung von Oktober 2018. Dieser wurde am 27.11.2018 zugestellt. Für die lange Bearbeitungszeit möchten wir uns in aller Form entschuldigen. Wie diese zustande kam, kann im Nachhinein leider nicht mehr komplett nachverfolgt werden.

Dass Sie bei Ihrem zweiten Anliegen keine umgehende Auskunft erhielten, tut uns leid. Es kann leider vorkommen, dass wir erst Sachverhalte prüfen müssen, bevor wir selbst Aussagen über deren Umsetzbarkeit treffen können.

Wir bedanken uns für Ihr Feedback und wünschen Ihnen einen schönen Tag.

Mit freundlichen Grüßen,
M. Hahn

Rated 1 out of 5 stars

Communication Nightmare

Communication Nightmare! I would give no stars if possible. Our company (Märchen Erlebnispark Marquartstein Gmbh & Co Kg) ordered Tshirts from Wir Machen Druck which were printed completely reversed from our directions. When we asked to return the Tshirts we were told we had released the shirts to be printed as they were received; however, we can see clearly in the comments section of our order that this is not true. We specifically asked for a black and white print in front and a coloured print on the back. After multiple emails and over 2 hours arguing with people on the telephone, the company has not been able to show us any evidence that we accepted the order as it was recieved. However, they offered to re-print the shirts correctly at a 20% discount. I replied per email that that would only be acceptable after we recieved an answer in writing about the bill for the first print. Somehow someone at Wir Machen Druck "read through the lines" of my email and decided we wanted them to place the second order immendiately as an express order! At that point we had no written answer about the first order and a second was on its way! When I learned of this a few hours later, I was told there was no way to cancel the order. The next day, I recieved a mail from the Quality Control manager, that we would not be recieving a refund for the first order. I tried unsuccessfully to reach him by telephone and email to work out a fair solution. Without luck. So when the second printing of the Tshirts came a few days later, we sent them immendiately back with the postman. Now we have a mail from the same Quality Control manager that he expects us to name a new date of delivery and pay for the second print of the Tshirts in full. This whole affair has cost us an enormous amount of time and nerve. After years of cooperation, Wir Machen Druck has definitively lost us as a customer. We most likely will be asking our lawyer to get involved in the next few days. I can only warn any and all of you to stay away from this company!

31 July 2019
Unprompted review
Druckerei WIRmachenDRUCK logo

Reply from Druckerei WIRmachenDRUCK

Sehr geehrter Herr Aigner,

vielen Dank für Ihre Rückmeldung und die Schilderung Ihres Unmutes.
Wir bedauern, dass Sie mit unserem Service nicht zufrieden sind.

Der genannte Auftrag wurde von unserer Qualitätssicherung geprüft und ein Nachdruck mit Selbstbeteiligung angeboten. Da dieses Angebot angenommen wurde, wurde der Nachdruck entsprechend gefertigt und ausgeliefert. Bedauerlicherweise wurde jedoch die Annahme desselben verweigert. Da der Nachdruck gewünscht war, wurde dieser auch entsprechend berechnet.
In diesem Fall müssen wir uns dem Urteil unserer Kollegen anschließen.

Es ist sehr bedauerlich, dass Sie hiermit nicht einverstanden sind. Gerne können Sie hierzu einen Widerspruch einlegen, indem Sie auf die letzte E-Mail der Kollegen antworten.

Wir bedanken uns nochmals für Ihr Feedback und wünschen Ihnen einen schönen Tag.


Mit freundlichen Grüßen,
G.Stern

Rated 5 out of 5 stars

Great prints

well, lots of cover arts of my actually Life project was printed with Wir Machen Druck. I was always satisfied with their service and also with the prices. the stuff was always comin round very fast.

17 May 2019
Unprompted review

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