wineandbarrels.com Reviews 

5 stars products and 5 stars customer service !
Strong customer experience.

Thanks a lot :-)

Perfect products and amazing service and customer care. I strongly recommend this company.
Thank you very much.
A lot of companies need to learn from you.

I got great help trying to manage the interior of my wine cabinet. Good products and top service.

Good experience. Informative company who delivered when they said they should deliver. Quality products.

Great service - very accommodating and knowledgeable. Delivery within the timeframe.

I purchased a "Caso WineComfort 24 - CS645 - 2 zoner - 24 flasker" on 25.10.2020 and on 16.11.2020 a defect was reported on the product. The display in the lower wine zone was not working fine. wineandbarrels.com sent a 3rd party company to check/repair the issue, however, I was looking for a full refund or a replacement on the wine fridge. It was less than 3 weeks after delivery and the fridge had a problem, it came with a defect from their warehouse and they only offered reparation. I will definitely not buy anymore in wineandbarrels.com and any other fridge of the same brand.

Easy to navigate web site, and friendly service

Good quality storage unit. A bit fiddly to put together, bit all in all a good product for the price.

Excellent shopping experience. Great customer service - before and after delivery. Would never doubt in shopping at wineandbarrels.com again.

Smooth order and delivery. Great shop!

Related to a purchase in Denmark.

A few observations:

First, the website is excellent; very easy to navigate and compare products.

Second, they were initially responsive to email inquiries, but then fell off the map. I opted to visit the physical location twice rather than continue awaiting email responses (very helpful store personnel but very disappointing to have to go there when email would have been sufficient).

Third, the online purchase process was easy and efficient; delivery was precisely as expected.

Fourth, the above notwithstanding, I returned the refrigerator because it was too noisy, and the only other model the store personnel could genuinely recommend was considerably out of my price range. The return process was easy enough, though it took about three weeks to get the money back.

That said, they charged DKK800 (just under GBP100) because the box was not in original condition. As part of the return process, they informed me this would be the case, which I protested, but alas, relented in the end.

Thus, my advice is, take good care of the packaging! One always hopes not to have to return the product, but you never know.

Great product, fast delivery!

I purchased a Pevino 140 bottle, wine cooler two years ago which performed very well initially and looked beautiful. After about a 18 months the temperature inside the cooler started to gradually increase over the following months and a large block of ice kept forming on the back internal wall. The cooler no longer cools below 20 degrees. I emailed Pevino direct before the warranty expired and did not receive a reply. A few months later, I contacted Wine and Barrels,who suggested I turn the cooler off for 24 hours, which did not fix the problem. I have now been told to contact an external repair company at my own expense as the cooler is no longer in warranty. I am waiting for an engineer to fix my cooler at a further cost of £179, which I feel is extremely expensive for what I thought would be a quality product which I paid over £1000 for. I will not buy this brand again and I would not recommend it.

Easy to order. Quick delivery. Good level of communication/I formation through out the process.