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Rated 1 out of 5 stars

What a pity no stars are not available. Customer service is rubbish, staff are disinterested (When you can actually get one to answer the phone!) Emails go unanswered. This company is an absolute disg... See more

Rated 1 out of 5 stars

A SCAM COMPANY DO ANSWER E MAILS ,THEN SET A COLLECTION AGENCY ON YOU WHEN YOU STOP PAYMENT.THE CONTRACT WAS FOR 2 YEARS BUT ROLLS OVER NOW HAD TO PAY ANOTHER YEAR BUT WILL SEE THEM IN COURT IF THEY... See more

Rated 3 out of 5 stars

I used to work for this company. Subscribers definitely won prizes. It was part of my job to phone the big winners. Subscribers were entered into well over 100 competitions a month when I worked there... See more

Rated 1 out of 5 stars

Sent my 73 year old mum a letter claiming she owed them two months subscriptions and requesting her bank details. Good luck with that, you shysters, you didn't even get her name right. She thinks it... See more

1.3

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TrustScore 1.5 out of 5

58 reviews

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1.3

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(58)

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Rated 1 out of 5 stars

rip off outfit

just had a debt company ring me to say I owe Win24 £121.00 arrears for non payment of subscriptions. This was the first I knew of this debt and I have tried to cancel the subscription only to br told I am under a years contract and cannot cancel. I dealt with J D Williams catalogue who appear to have put this on my statement up until September 2018, and then stopped being part of this outfit. I have NEVER won anything and I am not going to pay any further subscriptions, as an elderly person existing on a pension I am unable to afford such things, but it seems this outfit are not interested in knowing if you can afford it or not and insist you have to see the contract through. I do not remember signing up for this outfit and now I get told I owe them all this money. What a rip off!!

25 January 2019
Unprompted review
Rated 1 out of 5 stars

Just received a Debt Collection letter…

Just received a Debt Collection letter from Waters and Gate regarding monies owed to Win24. First off, who the hell are they and why have Simply Be been sending money to them from my monthly payments?
I recently payed off the catalogue and now they are chasing.
I called Win today and spoke to a 'lady' trying to explain i do not do competitions, neither do i ever remember speaking to someone on the phone regarding this
She said how else would they of got my details! I do not do competitions and i have never signed anything for this. Yet they will not cancel my contract until it runs out of December this year! I told her ' so i am paying for something A. i do not use B. i have never even heard of you.
I have contacted Simply Be, as i was not aware that money that i thought was being put towards my account, 12.95 was going to these scum. They never even mentioned it when i paid off the catalogue.
I do not know who to go to report this
The first i heard of WinScum was yesterday via the debt letter.
It was never shown on my bank statements, so how was i suppose to know this 'company' existed.
The 'lady' at Win said they sent me a welcome pack in 2014? Well i did not sign any contract and mail it back and i definitely did not, and would not give my bank details over the phone, so how did they get my account details!!!!!
I do not bow to threatening letters and i am certainty not going to be giving them my new bank details so they can take more money from me til the end of the year!
Absolutely disgusted by these scammers and what makes it worse, if i am suppose to be in a contract with them, why have i not won anything in 4 years!!!!! Such a joke, i would laugh if i wasn't so angry.
If I get bully's round the house to collect this debt of £111.23, and i'm not in and my 84 year old mother answers the door to them it wont just be me they will be dealing with.

24 January 2019
Unprompted review
Rated 1 out of 5 stars

Scumbags

Win 24 made an unsolicited phone call to a lady with severe mental health issues and learning difficulties. In their sales pitch they invited her to take part in a scheme whereby she would pay them a set amount each month by direct debit and in return Win 24 would enter her into a number of competitions. Sad to say this lady was taken in and set up the required direct debit with her bank.
Payments were made to Win 24 for one year before my wife heard of the arrangement and advised the lady to cancel the direct debit. Over the course of the year no prizes were received or any details of the competitions were notified to the client. Win 24 quickly contacted the lady and were extremely rude. Then a debt collection company were on the phone making threats. At this point I was asked to intervene as I have a great deal of experience in these matters.
I have challenged the debt collection company to bring about court action. Of course I will readily represent the defendant in the small claims court which is familiar territory for me. Any court action instigated by Win 24 is doomed to failure. To begin with, unsolicited phone calls are illegal and therefore the plaintiff would end up in serious trouble. I also note that others have reported Win 24 to the Office of Fair Trading but have been disappointed with the results. However, from details produced by Company House it seems that directors of Win 24 come and go very frequently. With offices in Hamburg the current lady director lives in Munich. Therefore as these people are based in Germany it may be that the Office of Fair Trading have difficulty in bringing these scumbags to justice.

24 December 2018
Unprompted review
Rated 1 out of 5 stars

dementia sufferer chased by debt collection agency

My 73yr old mum has dementia. She was called on her mobile and thought she was being entered into a free draw. Ended up giving her account details to the caller from Save& Win on behalf of Win24. I have now heard the sales pitch call to her. You can tell she doesn’t know what’s she’s entering into.
I had no idea about this but have cancelled the direct debit of £19.95pm, which entered her into 180 draws a month. 6 months and nothing. Now debt collection agency have chased her for £237???.
Win24 have agreed to cancel the subscription because if dementia but pursuing the money. Vile, despicable vultures are Win24. Email Watchdog for advice.

6 November 2018
Unprompted review
Rated 1 out of 5 stars

They are absolute sharks

They are absolute sharks. I cancelled in writing in may as never won a thing in 2 years. Then received a letter saying I owed 2 months payments. So I paid it to get them off my back....Then got call from debt collectors saying I now owe 3 months! They are still trying to take money from me. I dont know how can they still be in business. Makes me wonder how many poor elderly people are they ripping off! Scandalous....please trading standards take note!

3 November 2018
Unprompted review
Rated 1 out of 5 stars

I was forced into this through a verbal…

I was forced into this through a verbal contract. I had informed them when I changed my address which they never really updated into their database .After a 24 month contract I did not want to renew it. But they renewed this automatically without my consent and set up a direct debit. I already informed them that I wasnt notified about teh contract renewal. they have now got a debt collection agency chasing me . Absolute rubbish experience. Hope no one falls into this scam of theirs.

31 October 2018
Unprompted review
Rated 1 out of 5 stars

Apparently signed up to this for 24…

Apparently signed up to this for 24 months. Sent email to cancel they want another 12 months off me. Ive cancelled dd and put a block on them taking money from bank. I honoured my 24 months. They do not send any paperwork to you. They make their own rules up as they go along. Do not join these scammers. 1 star is to high a rating

26 September 2018
Unprompted review
Rated 1 out of 5 stars

They have ripped off my Mum and are…

They have ripped off my Mum and are making it very difficult for her to cancel her 'membership'. At no point did they say she was tied in to a 18 month contract yet have insisted she pays for all 18 months. Disgusting company that should be stopped.

24 August 2018
Unprompted review
Rated 1 out of 5 stars

I have today found out I have been…

I have today found out I have been paying subscriptions to this Company since 2013 apparently. I never signed a contract or verbally agreed a contract.
I have sent them an email and letter by recorded delivery cancelling it with immediate effect. They have replied saying my contract will be cancelled in 6 months time.
I have never received any paperwork from this Company stating there terms.Quite obviously I have been conned and they will not get another penny. If it goes to court they hopefully will have to repay me all subscriptions paid.

27 June 2018
Unprompted review
Rated 3 out of 5 stars

The competitions are genuine

I used to work for this company. Subscribers definitely won prizes. It was part of my job to phone the big winners. Subscribers were entered into well over 100 competitions a month when I worked there. I think subscriber recruitment via the shopping channels probably creates some confusion and I would agree that a reasonably high number of subscribers are not fully aware of their commitment. However, I stress that every subscriber is entered into a large number of competitions and has the same chance of winning if they entered independently. If a person entered each competition on their own - it would take hours and hours. The service does that for you.

3 April 2018
Unprompted review
Rated 1 out of 5 stars

Scammers and thieves

Scammers and thieves
Do not get involved with them at all.
Our experience has been the same as all the other reviews.
It is unbelievable that there are people out there who behave like them

1 February 2018
Unprompted review
Rated 1 out of 5 stars

win24 thieves!

Unfortunately I have to give this diabolical “company” one star. It deserves no starts. They take £12 a month to allegedly enter you into competitions they you NEVER WIN!!! DO NOT TOUCH THIS SHAM WITH A BARGE POLE ITS A COMPLETE RIP OFF!!!! Then when you try to cancel they will deny they had notification from you and bill you for the competitions they never entered you into in the first place. Win24 I hope you do read this. You are con artists and thieves and any company representing you should be held as accountable as what you are!!!

1 February 2018
Unprompted review
Rated 1 out of 5 stars

MORE RIGHT WING TYPE BULLYING

I too have stupidly got involved with these lowlives. I already "settled" with them once via pondlife P and J Collections who don't care if they act for a fraudulent company. This greedy dog needs muzzling. Suddenly a bill for £130 and a two year "verbal" contract? As claimed by P + J ... I did NOT agree to this. No other contact ...

Are there rows of red dots on our credit things?
I am recently diagnosed with Asperger's at 62, on benefits paying the bedroom tax. What started as a bit of fun to cheer myself up after my mother died, is just more of the nightmare.
However it's our own fault for voting to become Fascist. Those like myself who did not vote for it, should have not voted harder after checking the now unbelievable sanctity of the ballot box.

When trying to contact Trading Standards I was redirected To a "Consumer Helpline" who told me it was not possible for any member of the public to speak to Trading Standards and was rudely evasive about admitting that this would therefore be a "behind closed doors decision".

I was referred then to a "consumer debt advisory service" (citizens advice) and again there was no admitted link to actually dealing with the lack of standards in reaching this impasse.
Passed from one to another with nothing to show but humiliation.
The trade mark of agencies today!

It disturbs me greatly to think that win24 will read this and probably take delight in the obvious pressure they are putting me (us) through.
I haven't looked to see how previous posts have been dealt with and if I'm wrong so be it, but I would bet no one is replied to here.
Upon editing and taking a look indeed it is so.

I have now contacted my M.P. here in Bath, whose office were unaware that even they (apparently) have to go through CAB debt advice to get to Trading Standards ... They are taking it to the minister (whoever that is).

31 January 2018
Unprompted review
Rated 1 out of 5 stars

UPDATE...

UPDATE...

TO ANYONE WHO IS CURRENTLY BEING HOUNDED BY THESE CON ARTISTS & THE DEBT COLLECTION AGENCY WORKING ON THEIR BEHALF...DO NOT PAY THEM A PENNY! MY LAST CONTACT WITH THEM WAS IN MAY OF THIS YEAR WHEN I REPORTED THEM TO TRADING STANDARDS & ACTION FRAUD & ALSO INVITED THEM TO TAKE ME TO COURT IF THEY WERE THAT SURE THAT I OWED THEM MONEY. AND GUESS WHAT...I'VE YET TO RECEIVE A COURT SUMMONS OR ANY OTHER CORRESPONDENCE FROM THEM OR ANY DEBT COLLECTOR ACTING ON THEIR BEHALF.

THEY ARE JUST BULLIES USING SCARE TACTICS TO PRESSURE PEOPLE INTO PAYING. THE MORE PEOPLE STAND UP TO THEM & REPORT THEM THE SOONER THEY WILL BE OUT OF BUSINESS.

16 November 2017
Unprompted review
Rated 1 out of 5 stars

Win nothing

Win 24 , Approximately 4 months ago , win 24 contacted my 76 year old mother by phone , and sadly they convinced her that win 24 was a good idea , my mother paid 2 months at 12 pounds per month , then my mother told me about it , i told her to cancel it , i now know that my mother entered a 24 month verbal contract , Win 24 told her she cannot do this , they now have handed my mothers so called contract to a debt collection agency to try and recover the 24 pounds they say she owes. they may or may not be within their legal rights , but they clearly love picking on the vulnerable

16 November 2017
Unprompted review
Rated 1 out of 5 stars

IF I COULD GIVE THEM A ZERO I WOULD!!!

IF I COULD GIVE THEM A ZERO I WOULD!!!

If you or a family member has been effected by this company make sure you contact the bank, citizens advice and action fraud - I have and they have opened cases on this 'company'.

They have 3 main phone employees:
Victoria, Helen and Kyle who are also 'managers' (apparently) but of customer service and another manger William (according to Victoria). Victoria is rude, condescending and wouldn't know customer service if was looking at her dead in the face.
When asking to speak to the operations manager I was told I couldn't because they were in a meeting, every minute of the day or I could not because I don't have an account with the company - I wouldn't make an account with WIN24 even if someone paid me.

My 76 year old father got duped by these jokers for 2 years, he is so embarrassed and so upset. But according to them he signed up in 2012 via the phone, verbal contract. But they don't have that information anymore because of data protection - completely dodgy! So how do they have proof he even signed up. He only found out they were taking his money from a miracle. The banks stopped his direct debits to Win24. They sent a debt collection agency letter to him from P&J Debt Collection Services and he was so upset & scared I paid it for him - funny thing is another one came, and another one is due to come after his account was cancelled in bloody Aug.
After having a chat with one of the employees at the debt collection agency they said if you don't pay they simply go back to WIN24 and say you haven't paid. They cant enforce anything as they are not the courts or bailiffs, unless they buy the debt off WIN24 - It's a scare tactic.

I'm beyond fuming with what has happened and I WILL NOT STOP until my father gets EVERY SINGLE PENNY back from these con artists (and that putting it nicely).

REPORT REPORT REPORT people. Get these losers shut down. Their site even says they shouldn't be trusted by google. I don't know how their employees can sleep at night. They should be ashamed of themselves, they are the lowest of the low.

10 November 2017
Unprompted review
Rated 1 out of 5 stars

My brother who had mental health issues …

My brother who had mental health issues was conned into this. He died at the end of April and I only knew about this when I saw his bank statement. Phoned them and they said they needed a copy of the death certificate. Duly sent it but enclosed a letter expressing my anger about how they target vulnerable people. Got a letter back from them today with their condolences!! but hey still want paid for outstanding balances. Nasty nasty people. Wait and see what happens now scumbags

2 November 2017
Unprompted review
Rated 1 out of 5 stars

FRAUDULENT PRACTICES

Awful company. Never had any dealings with them until I found an unknown direct debit going out of my bank account to them !
Payments refunded by my Banks Fraud Dept !
Have now received a debt letter collection service letter from WIN24 demanding money for a supposed outstanding subscription !
I look forward to seeing them in Court !!!!!
Trading Standards involved now too as this company has a long history of very dubious fraudulent practices !
AVOID AT ALL COSTS !

4 September 2017
Unprompted review

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