Wiltshire Farm Foods Reviews 

66,262
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,282 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the delicious and satisfying range of ready meals, explaining that the food tastes wonderful and feels like home cooking. Additionally, people highlight how simple the ordering process is, alongside punctual deliveries and friendly drivers who readily assist with putting items into the freezer. Though some reviewers were not happy with certain aspects, a few customers noted that a handful of dishes lacked sufficient meat or contained too many accompanying vegetables compared to the main item. Others mentioned occasional quality concerns or finding that specific meal options felt a bit too small for the price.

What people talk about most

Product

Clients share positive opinions on product quality, praising the delicious taste and wide variety of meals... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the prompt arrivals and polite... See more

Quality

Consumers find quality to be positive, highlighting that the meals are consistently well cooked, tasty, and... See more

Order

Users describe positive interactions with order, highlighting how simple and straightforward the process is... See more

Staff

Customers consistently note positive experiences with staff, highlighting the polite, friendly, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My mother (bed ridden & dementia) has WFF meals every day, 1/2 puree and 1/2 minced. (I eat 1/2, she cant manage a whole one). Both are very good, mince type are a little more tastier (remember to sea... See more

Company replied

Rated 5 out of 5 stars

These meals are very handy for someone like me who lives alone. I had got into a rut of either not eating properly as I couldn't be bothered, or didn't know what I fancied so I ended up with a bag of... See more

Company replied

Rated 5 out of 5 stars

Every meal that I've tried (working through the whole menu) has been absolutely delicious and very tasty. The puddings are pretty exceptional too! I recommend these meals to anyone and there's less wa... See more

Company replied

Rated 5 out of 5 stars

I ordered the small meals for my elderly Mother which they are perfect for. They cater a wide selection of meals and deserts in various different sizes which pretty much covers everyone. Mum has... See more

Company replied



Company details

  1. Food Manufacturer
  2. Fitness and Nutrition Service
  3. Food Producer
  4. Online Food Ordering Service

Written by the company

For 30 years, we've been cooking and delivering delicious frozen meals for you to enjoy whenever you like. There are over 300 tasty dishes to choose from, hand-delivered by local drivers who are reliable, friendly and here to help you. You can order as often or as little as you like, there's no contract - and your driver will deliver it for free.

Why choose us?

Written by the company

Tasty
Our chefs are always working on creating delicious recipes for you to enjoy and prepare simply at home in the microwave or oven. There are over 300 tasty dishes to choose from.
Easy
Our website is easy to use and you can save your favourite meals and repeat your past orders. Or you can call us on 0800 084 3465.
Friendly
Our friendly drivers are local to you so you'll see a familiar face regularly. They deliver free to your door and are always happy to help carry your food into your kitchen or pack it away for you.

Satisfaction Guarantee

Our chefs are always looking for ways to make our food even better.

Our chefs are always looking for ways to make our food even better.
If our food doesn’t hit the spot, we’ll replace it absolutely free. Just keep hold of the film lid from the top of your meal and we’ll sort out the rest.*

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66K reviews

5-star
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4.7

All reviews

(66,262)

6,959 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From ordering to delivery a great…

From ordering to delivery a great experience. Delivery drivers are very polite and friendly and the same driver every time. When speaking to customer service, they are so helpful in guiding you through your concerns. Would recommend.

10 August 2026
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Reply from Wiltshire Farm Foods

Hi Sue. We're so pleased to hear you had a great experience from ordering to delivery! It's wonderful that our delivery drivers are polite and friendly, and that our customer service team is helpful in guiding you through your concerns. Thank you for your recommendation and fantastic 5-star review! ~Dave 🌞

Rated 5 out of 5 stars

The delivery was great and very pleased…

The delivery was great and very pleased with the quality of the food the portions were just right for an old age pensioner who is used to home cooked wholesome food well done Wiltshire farm goods I'll be reordering soon

2 September 2026
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Reply from Wiltshire Farm Foods

Hi John, We're so pleased to hear you enjoyed the delivery and are very happy with the quality of our food! It's wonderful that the portions were just right and reminded you of home-cooked, wholesome meals. Thank you for your kind words; we look forward to your next order. Alicia

Rated 5 out of 5 stars

Delivery is always on time,and the…

Delivery is always on time,and the meals are delicious 😋

2 September 2026
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Reply from Wiltshire Farm Foods

Hi Eddie, We appreciate your fantastic five-star review! We're so pleased to hear your delivery is always on time and that you find our meals delicious. Thank you for your wonderful feedback. Alicia

Rated 5 out of 5 stars

good old fashioned service

Ordering is easy whether on-line or by phone. Staff are always efficient & helpful - this includes deliverer.
Proper service.

2 September 2026
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Reply from Wiltshire Farm Foods

Hello Marilyn, We're so pleased to hear that you find our ordering process easy and our staff efficient and helpful, including our delivery team. Thank you for your kind words and ⭐⭐⭐⭐⭐ review. Alicia

Rated 5 out of 5 stars

Excellent

Excellent, easy to use ordering and paying system. Tasty and brilliant choice of food and easy to cook, well impressed, delivery and quality

2 September 2026
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Reply from Wiltshire Farm Foods

Hi Phillip, We truly appreciate your wonderful five-star review! We are so pleased to hear you found our ordering and paying system easy to use. It's fantastic to know you enjoyed the tasty and brilliant choice of food, found it easy to cook, and were impressed with the delivery and quality. Thank you. Alicia

Rated 4 out of 5 stars

I HAVE BEEN HAVING WILTSHIRE FARM FOODS…

I HAVE BEEN HAVING WILTSHIRE FARM FOODS NOW FOR A FEW YEARS AND NO PROBLEMS.

31 August 2026
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Reply from Wiltshire Farm Foods

Hi Derek, We are so pleased to hear that you have been enjoying our food for so many years without any problems! Thank you for your wonderful loyalty. Alicia

Rated 5 out of 5 stars

Good quality meals at affordable prices

My mother in law enjoys these meals, especially as so many are gluten free, so she does not miss out. The meals are good quality, tasty and reasonably priced. The delivery drivers are always pleasant and friendly too, would highly recommend.

2 September 2026
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Reply from Wiltshire Farm Foods

Good morning, We're so pleased to hear your mother-in-law enjoys our meals, especially the gluten-free options! It's wonderful that she finds them good quality, tasty, and reasonably priced. We're also delighted that our delivery drivers are always pleasant and friendly. Thank you for your fantastic 5-star review and for recommending us. Alicia 🙂

Rated 5 out of 5 stars

I've recently ordered some of your…

I've recently ordered some of your meals for my elderly parents to try. the meals have been easy to order and delivered as requested. My parents have said they that they are delicious and just what they need when they don't feel up to cooking. It has also given me peace of mind as I live some distance away from them, knowing that they have a nutritious meal to hand.

29 August 2026
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Reply from Wiltshire Farm Foods

Hi Cheryl, We are so pleased to hear that our meals have been easy to order and delivered as requested for your parents! It's wonderful that they find them delicious and perfect for when they don't feel like cooking. We're also delighted that our meals provide you with peace of mind. Thank you for your 5 star review. Alicia

Rated 5 out of 5 stars

Helpful drivers

Helpful drivers. Food is as near to home cooking as it can be.

2 September 2026
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Reply from Wiltshire Farm Foods

Good morning Frances, We appreciate your wonderful five-star review! We're so happy to hear that our drivers are helpful and that you find our food to be like home cooking. Thank you for your feedback. Alicia

Rated 5 out of 5 stars

Brilliant Service and Great Food

I order online for my elderly frail mother, deliveries are always prompt and the driver helps her put the meals into her freezer. She loves the 'mini' meals which she says are perfect for her diminished appetite. She loves the sponge puddings. They provide an amazing service with great meals that help supports her wish to continue living at home.

2 September 2026
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Reply from Wiltshire Farm Foods

Hello Gill, thank you so much for leaving us your lovely review today. We are so delighted to hear such wonderful feedback about our service for your mother! It brings us immense joy to know that our prompt deliveries and helpful drivers are making a difference, and that the mini meals and sponge puddings are perfect for her. We are thrilled to be able to support her wish to continue living at home. Emma

Rated 5 out of 5 stars

The delivery was on time and the food…

The delivery was on time and the food very good!

2 September 2026
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Reply from Wiltshire Farm Foods

Hi Pamela. We appreciate your five-star review! We are so pleased to hear that your order arrived on time and that you enjoyed the food. Thank you for your wonderful feedback! ~Dave 😊

Rated 1 out of 5 stars

i am not satisfied at all at the moment…

i am not satisfied at all at the moment my elderly mother who is 91 enjoys the dinners but every week out of 5 dinners only 3 dinners are mostly available in her area the mini chicken dinner mini shepherds pie and butter nut squash soup i was ordering are now not available out of the half price summer sale there are 12 dinners advertised and not one meal is available in this area which i think is most annoying if things do not improve i will look for another supplier for her meals

2 September 2026
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Reply from Wiltshire Farm Foods

Good afternoon, Philip. We appreciate you taking the time to share your concerns regarding the availability of meals for your mother. We understand how frustrating it must be when favourite dishes are not consistently available in your area. I have highlighted your concerns to the manager at your local delivery outlet and have asked them to look into this matter further for you. Thank you, Dave.

Rated 5 out of 5 stars

Excellent service etc

The website is very easy to use which helps when ordering. The delivery driver is always friendly and on time with the meals which are not huge but sufficient for us old pensioners.
A complete package we use constantly and will continue to do so.

2 September 2026
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Reply from Wiltshire Farm Foods

Hi Robert. We're so pleased to hear you find our website easy to use for ordering. It's wonderful that our delivery driver is friendly and punctual, and that our meal portions are just right for you. We truly appreciate your kind feedback. Thank you for sharing! ~Dave😊

Rated 5 out of 5 stars

Great for elderly parent

We buy the meals for my elderly father, who lives with me. He does not very often eat the same meal as us so these are a fabulous alternative. Good choice, good portion size. Polite and friendly delivery.

2 September 2026
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Reply from Wiltshire Farm Foods

Hi Sharon. We are so pleased to hear that our meals are a fabulous alternative for your father and that he enjoys the good choice and portion sizes. It's wonderful that you find our delivery team polite and friendly. Thank you for your kind words! ~Dave 🌞

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy ordering and excellent delivery gentleman. The food is first class. so full marks all the way.

2 September 2026
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Reply from Wiltshire Farm Foods

Thank you so much Patricia for your glowing recommendation. We truly appreciate your wonderful five-star review! We are so pleased to hear you enjoyed the easy ordering process, excellent delivery, and found our food to be first class. Thank you for your kind feedback! Emma

Rated 5 out of 5 stars

Arrive on the day specified

Arrive on the day specified. Always friendly drivers. Good service.

2 September 2026
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Reply from Wiltshire Farm Foods

Hi Patricia. We are so pleased to hear that your deliveries arrive as expected and that you consistently experience friendly service from our drivers. Thank you for your wonderful feedback! ~Dave 😊

Rated 5 out of 5 stars

Delivered as expected

Delivered as expected. Meals ordered Correct.

2 September 2026
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Reply from Wiltshire Farm Foods

Hello Ivan. We're happy to hear that your order was delivered as expected and that your meals were correct. We appreciate your positive feedback! ~Dave 🌞

Rated 4 out of 5 stars

Easy to order

Easy to order, lots of delivery options, choice of meal sizes. Desserts are quite expensive compared to comparable supermarket items. Recently quite a few options unavailable.

2 September 2026
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Reply from Wiltshire Farm Foods

Hi Ang. We are pleased you find it easy to order and appreciate the choice of delivery options. We are sorry to hear some item have been unavailable recently. Thank you for taking the time to leave us your feedback; we really appreciate it! ~Dave 😊

Rated 5 out of 5 stars

good service

good service
good food
good prices

2 September 2026
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Reply from Wiltshire Farm Foods

Hi Patrick. We're so glad to hear you had a positive experience with our service and enjoyed the food! Thank you for your kind feedback!~Dave 🌞

Rated 2 out of 5 stars

Delivery Mess up

Didn’t deliver on the day they should of, spoke with them and arranged to be delivered to a different address as wouldn’t be home the day they wanted to deliver but they still delivered to the wrong address.

3 July 2026
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Reply from Wiltshire Farm Foods

Hello Jayne. We are very sorry to hear about the delivery issue you've experienced and the frustration this has caused. We really appreciate you bringing this to our attention and I have asked the manager at your local delivery outlet to look into this matter further for you. Thank you, Dave.

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