Willow Organic Beauty Reviews 

54
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the products highly effective, noting how they leave skin feeling soft, supple, and hydrated without any greasy residue or causing spots. Many people also appreciate the high quality of the products, which are made with expert knowledge and care. Reviewers frequently highlight the wide range of products available, suitable for various needs and often purchased as ideal gifts. The beautiful packaging and presentation of these items are also often mentioned. This leads to strong customer loyalty, with many people repurchasing and recommending the products to friends and family.

What people talk about most

Product

Reviewers consistently express satisfaction with the products, often highlighting their high quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the products as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using the Vitamin Facial Oil, Moisturiser & Collagen Repair cream from Willow for the past 2.5 years and I & more importantly my skin love it! I was concerned oil might leave my skin sh... See more

Rated 5 out of 5 stars

I have had various products from this company over appx last 2/3 years for my personal use and gifts Appreciate the range of products from child to adult male/female. All have her appreciated an... See more

Rated 5 out of 5 stars

What brings me back time and time again is the feeling of safety I get from using such obviously high quality products made with obviously expert knowledge, skills and care. I cannot recommend them... See more

Rated 5 out of 5 stars

I've bought many items from Willow and have never been disappointed with their products. Even buying for others, the recipients have always said they have been extremely happy with the gifts. Good pr... See more


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Candle Store

Written by the company

Willow is a family run beauty business based in the New Forest in Hampshire, specialising in certified organic & natural beauty and skincare which provide luxurious anti-ageing and soothing age-preventative solutions, delivering visible results. Our promise to you • Natural & Organic • No Parabens • Sustainable • Effective • Not Tested On Animals


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

54 reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(54)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really like Willow products

I really like Willow products. The creams are lovely. The pillow spray is a favourite as are the soap mitts and I love the Inspire perfume. I have three of the beautiful toilet bags that came with lovely products in them. A nice company to deal with.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the products .

Over the past few years I have purchased several products and am extremely happy with the quality. The service from Willow when placing products is very good - helpful and friendly.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, made with such loving care and beautifully packaged. The turnaround is super quick and you will be informed every step of the way. Well done Willow.
Special mention to the Advance Collagen Repair cream,(I have just bought another jar of this) and the SPF 50 sun cream. You will find that you only need a small amount in each case, so apply sparingly and you will find that they absorb quickly and leave the skin feeling soft and comfortable. Less is more.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Willow products for…

I have been using Willow products for the last two years and now my husband uses it as well and we both love it. My favourite is the serum and eye cream which I know have on subscription. The products are light and easy to apply smell good and feel good after. I use to get spots form many other products and thanks to Willow I had non for the past few years. Very happy with the customer service and loyalty program that they provide. 😍

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Recommending Willow

Not only is the Vitamin Facial Oil one of my favourite beauty products but every year I manage to do most of my Christmas shopping from the exquisite items available. My parcels always arrive beautifully packaged with such attention to detail. Any friends I have recommended Willow to always seem similarly impressed.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Very Satisfied customer

I have had various products from this company over appx last 2/3 years for my personal use and gifts
Appreciate the range of products from child to adult male/female. All have her appreciated and with repeaters gifts and for myself.
My daughter particularly loves the rose and geranium mitt soap.
Also enjoy the free gifts, packaging and prompt delivery.

Latest date of purchases May/june 26 latest Sale catalogues. Previously Xmas 2025

13 July 2026
Unprompted review
Rated 5 out of 5 stars

What brings me back time and time again…

What brings me back time and time again is the feeling of safety I get from using such obviously high quality products made with obviously expert knowledge, skills and care. I cannot recommend them highly enough and the exceptional service is a very welcome added bonus.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous Vitamin Facial Oil

Fabulous Vitamin Facial Oil which I have used religiously for a couple of years now, gorgeous product, very easy to use, can’t be without it, a complete must as far as I am concerned.
Lovely company to deal with, so refreshing to be looked
after by a really helpful team, rather than a ‘Chatbot’ ! They get my vote, every time.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Lovely products and a good service

I've bought many items from Willow and have never been disappointed with their products. Even buying for others, the recipients have always said they have been extremely happy with the gifts. Good products. Good service. Can recommend highly.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Enhanced trusted ingredients

I have had almost every product from this efficient and friendly company for as many years as I can remember and have been really impressed with the knowledge of each product produced and issued in the finest packaging that enhances receiving each time. So much so that many are also purchased as an ideal gift for friends and families.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I have bought from this company multiple times and have had no problems with their products or service. I particularly like their hand and body wash and lotion. I will certainly be buying again.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent skincare

I have used Willow Organics for a number of years now.
All the products have been wonderful on my skin.
I love the Biomarine Day Serum,- it does exactly what it says on the bottle!
I highly recommend Willow Orgsnics

1 June 2026
Unprompted review
Rated 5 out of 5 stars

A lovely range of natural products…

A lovely range of natural products which would make a lovely gift. The face serum worked well on my skin, leaving it softened and non greasy. I have also purchased the bath oils for a friend and she was delighted with them. Discounts are good. Occasional free postage would be appreciated.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

My skin loves it!

I have been using the Vitamin Facial Oil, Moisturiser & Collagen Repair cream from Willow for the past 2.5 years and I & more importantly my skin love it!
I was concerned oil might leave my skin shiny & spotty, but it is absorbed so easily, smells amazing & leaves no residue, just rehydrated skin. Great for elbows too! The Collagen Repair cream is my nightly treat & I wouldn't use anything else.
My next try will be the Bioretinol Face Mask...
Thank you Willow 😊

10 July 2026
Unprompted review

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