Willmotts Reviews 115

Stuart Urwin was extremely informative and helpful when it came to answering my many questions. He also went above an beyond to sort out additional requests such as removal of furniture and replacement of old and damaged furniture

We dealt with Sara Al-Tahan in the management department. She was very helpful and efficient in dealing with all our enquiries.

Couldn’t ask for anymore - excellent service provided for my rental.

Absolutely terrible. It is impossible to speak to anyone. Emails go unanswered. Random unexplained invoices are sent out. The lights are on but no one is at home.

We had a duplicate payment on my premises and Rosie , the executive assistant swiftly solved it. Service is great

Service was excellent - My call was answered promptly by Rosie and when I explained my problem she was able to clarify the situation clearly and quickly .
Rosie is a credit to Willmotts .

I needed Wilmotts approval to change the leasehold title deeds of my apartment. Rosie was extremely helpful, efficient and pleasant guiding me through the bureaucracy.

I have had good experiences with the Administration Team led by Rosie Goodall and David Corby in Accounts. They are quick to deal with queries and very helpful in sorting out issues.

The service depends on the agent and we are pleased with our current agent, Aisling.

Chloe is so helpful and lovely to deal with at reception, always smiling and friendly. Nothing too much trouble.

Thanks for all the support Chloe!

Outstanding service and support from both property management side (Chris) and the residential lettings side (Jason & Stuart). They are a credit to Willmotts! Extremely knowledgable, highly professional, responsive, and approachable. It's incredibly refreshing, and I'm very grateful to be working with them.

Excellent service from Rosie and Jack. They got the management information pack out to us within 3 days and were friendly and helpful when phoned up. Thank you both for your speedy attention.

Rosie reacted really quickly to give us the management pack needed to help us sell the flat quickly - thank you Rosie

Chloe helped handle an enquiry with efficiency and a great attitude.

The receptionist was very helpful and answered all our questions.

Chloe helped handle a complex issue with efficiency and a great attitude.

Chloe is always welcoming and helpful when we visit the head office.

Rosie was efficient, kind and helpful

Shocking company. Multiple emails and phone calls have gone unanswered multiple times. Each time they call the assure you that action will be taken …and nothing.
They manage to contact you to send the bills though…funny that.
Totally unprofessional company - avoid

Kim has been incredibly organised, professional and patient throughout our tenancy and check out. I am confident that this process was made much easier with her attentiveness and proficiency. I would definitely look to rent with Willmotts in the future!