While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Willis & Grabham offer garden machinery and chainsaws for sale in Southern England including chainsaw safety clothing, ride on mowers and chainsaw parts
United Kingdom
2.8
8 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently bought a t525 from them as the picures had it with a carving bar ready to go. When I got it I was quickly disappointed from the fact it was just a normal bar. So they false advertised the chainsaw with the bar and has ended up makeong me spend even more money will not ever buy from them again.
I’ve had an amazing experience using this company. Glane has been so helpful, so responsive, and really knows the product. Just brilliant.
We originally brought a automower from Autocut, one of their competitors. They were post the sale shocking to deal with. Transferred our extended service contact to these guys and never looked back.
Placed an order online and paid (by cc) for a Guarany Symmetrical Backpack Garden Pressure Sprayer, which was advertised at £69.00 (and still is on Google). Order confirmation received by email and Order Complete message showing on my online account. Order was then cancelled only to be informed by the trader that there was a glitch and they got the price wrong. Despite querying this the company refuses to honour the contract. Avoid.
The website was easy to use, the price was good. I got a helpful response when I phoned to clarify a couple of things. Everything arrived well packaged and exactly as described. So, I bought from them again and that too was a seamless experience.
Amazing service and the after sales is second to none! Top marks on all fronts for a great local company who put customers first 👏
Brilliant customer service and great products! Highly recommend!
Extremely helpful over the phone to advise of stock details. Ordered the product online and received it the next day. Very competitive prices and friendly customer service.
Excellent service. Good communication, fast online order delivery and competitive prices.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
