William Davis Homes Reviews 

321
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional approach, making the home-buying process smooth and stress-free. Many people highlight the outstanding customer service, with team members being knowledgeable, supportive, and always willing to go above and beyond to assist with queries and guide them. Consumers appreciate the personalized and efficient support received, describing the overall service as excellent. However, some customers noted concerns regarding home quality, citing issues like badly fitted doors, large snagging lists, and poor workmanship, which led to problems such as mould or creaking floors. A few people also mentioned that promised green spaces on developments were not maintained as advertised, appearing with dead trees and weeds.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, knowledge,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of the... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers highly recommending the builder for... See more

Location

Customers consistently note ambiguous experiences with location, with many expressing excitement about moving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well done William Davis! From day one of going to the house, to consider buying the sales team was brilliant, especially Amanda at the Castle Donington site. She was so helpful, and when we dec... See more

Company replied

Rated 5 out of 5 stars

Yvette has been absolutely lovely throughout our entire journey of buying our first home. She is incredibly caring, supportive, and always willing to help, no matter how small the question. She took t... See more

Company replied

Rated 5 out of 5 stars

Buying a house with WD was a breeze with Debby. Right from enquiry, to the last few weeks before completion. Debby has been really helpful and was patient and supportive with making choices of finishe... See more

Company replied

Rated 5 out of 5 stars

After a setback with a failed chain on another property, we opted to move to a new, William Davis home (after visiting it many times!!). The staff were always polite, happy & helpful and greeted us... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

Written by the company

As one of the best-loved housing developers in the Midlands, William Davis have been building new homes for over 90 years. As a 5 star rated housebuilder for ten years running we put quality and craftsmanship at the heart of everything we do. With an excellent choice of two to five bedroom homes, all beautifully designed inside and out. Our aim is to bring you the best buying experience, the best home, and the best address.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

321 reviews

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4.6

All reviews

(321)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

William Davis at Houlton

Bev at Houlton was a great support for us securing our home and throughout the process. Thanks Bev! The wider team are all polite and helpful. Any little issues raised have been dealt with swiftly and comprehensively, and we couldn't be more impressed. I would recommend a William Davis home.

28 March 2025
Unprompted review
William Davis Homes logo

Reply from William Davis Homes

Hi Sara,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Bev and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

William Davis, Houlton, Sales Consultants Bev and Yvette

I would like to appreciate Bev's efforts and patience in handling all of the customer queries and also the way she understands the requirements of the customers.
Bev has stayed out of office hours, to address our concerns and helped us to understand more better about the property and guided us professionally.

Thanks Bev, Yvette and William Davis Builders.

25 March 2025
Unprompted review
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Reply from William Davis Homes

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Bev, Yvette and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

We bought our first house at Houlton…

We bought our first house at Houlton through Bev and she was really friendly and nothing was too much to ask- no silly questions. Would recommend to anyone to buy, we are very happy with our home.

25 March 2025
Unprompted review
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Reply from William Davis Homes

Hi Tom,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Bev and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

Great positive experience

Myself and my husband went to view william davis homes at regency park last week. What can I say other than what a positive experience we had. The office is welcoming and homely from the get go. Amanda was lovely and so supportive. She understood our needs, what we are looking for and didn’t put any pressure on us to make any decisions. The show home was amazing and you can see the quality the houses are. Amanda also answered all our questions we had. A great positive experience thank you

20 March 2025
Unprompted review
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Reply from William Davis Homes

Hi Sammy,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Amanda and the team at Regency Park.

Kind regards,

William Davis

Rated 5 out of 5 stars

Bev is fabulous!

Bev at Houlton was absolutely fabulous, she made the buying journey so easy and took the stress out of any situation as it arose! We love our new home and simply wouldn’t have been here without Bev and the team

25 March 2025
Unprompted review
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Reply from William Davis Homes

Hi Emily,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Bev and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

Yvette is The Best

Yvette has been a great support to us through out our journey. She has been very accommodative when it came to our selections and clearing our doubts and questions and was available when ever we needed her. She is so patient to deal with all our last minute requests as well. She made our process so peaceful and calm. Thank you Yvette☺️

24 March 2025
Unprompted review
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Reply from William Davis Homes

Hi Harish & Padma,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Yvette and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

First Time Buyer

I'm a first time buyer and just popped in to the Market Harborough show room. Houses are brilliant quality, but the thing to note was that the service was exceptional. Sue was friendly and welcoming, and I didn’t feel rushed or pressured at all, she gave me all the time I needed. I will definitely be back. Thanks so much Sue it's so appreciated.

12 March 2025
Unprompted review
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Reply from William Davis Homes

Hi Alice,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Sue and the team at Wellington Place.

Kind regards,

William Davis

Rated 5 out of 5 stars

Great service

Yvette and Bev are both very welcoming and happy to help

22 March 2025
Unprompted review
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Reply from William Davis Homes

Hi Ed,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Bev, Yvette and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

Sue Wellington Place

Sue at the Wellington Place has been absolutely phenomenal to work with. She has made our first home journey so special and William Davis homes are beautiful. Sue helped arrange for us to view our house in another site as they didn’t have one for us to view. Throughout this she has been amazing and great asset to William Davis. Thank you Sue for all your hard work and thanks again!

15 March 2025
Unprompted review
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Reply from William Davis Homes

Hi Joe,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Sue and the team at Wellington Place.

Kind regards,

William Davis

Rated 5 out of 5 stars

Marie Clitheroe

Marie Clitheroe, sales consultant at the Radcliffe on Trent site Dec 24.
Marie is amazing!!! She is professional, kind, supportive and brilliant at what she does.
Marie had all the answers, she enabled our transition to our new home in a smooth and timely manner. Marie not only delivered a fantastic experience, but at a time of obvious anxiety, she has the skills to treat her customers with individuality and compassion.
We would like to extend our gratitude and thanks to a lovely lady! Louise and Oliver

21 March 2025
Unprompted review
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Reply from William Davis Homes

Hi there,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto the team at Prince's Place.

Kind regards,

William Davis

Rated 5 out of 5 stars

There are no words to describe our incredible experience

What can I say. Amanda at Regency Park has been absolutely incredible. We made the decision to buy a new build property 4 weeks ago, from the moment we decided to view the property, her upbeat personality shone through. We are in rented and the process has been very easy for us. However absolutely no pressure at all which has been a dream. Our mortgage situation is complex but Amanda said for us to try a company who many be able to support us. They have and did from the initial phone call, we had our mortgage within days offered. We are one week from completion and we cannot believe how quick the process has been for us.

The site manager was wonderful, so supportive, informative. We could not ask for anymore support during this process . We have been recommending left right and centre.

A million thank yous to the team, we are so unbelievably grateful. Thank you Amanda for being you.

Amy and Family

21 March 2025
Unprompted review
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Reply from William Davis Homes

Hi Amy,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Amanda and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

Yvette and Bev at the Houlton/Rugby…

Yvette and Bev at the Houlton/Rugby site have been very helpful and accommodating right throughout our home move from initial questions right through to purchase and exchange. Couldn't ask for more from them.

21 March 2025
Unprompted review
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Reply from William Davis Homes

Hi Daniel,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Bev, Yvette and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

Very professional.

17 March 2025
Unprompted review
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Reply from William Davis Homes

Hi Pavan,

Thank you for taking the time to leave a review, we really appreciate it. We are pleased to hear that your experience has been positive.

Kind regards,

William Davis

Rated 5 out of 5 stars

Great sales team...

Bev at the Rugby site has been so helpful and welcoming and great at keeping in touch. I'm not ready to buy yet but I will definitely go straight to Bev when I am! Beautiful homes with great layouts for family living.

17 March 2025
Unprompted review
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Reply from William Davis Homes

Hi Sam,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Bev and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

New Build Purchase

This is the first time we had purchased a new build. The whole process of buying with William Davis Homes was a very positive experience.
Beverley James Hill was so helpful through the whole process answering our many questions including recommending a choice of solicitors who deal specifically with new home sales through to the selection of floor coverings and blinds etc.
As we progressed the sale and build the Site manager and his team were also very helpful and responsive.
On completion day there was champagne in the fridge and a beautiful bouquet of flowers to welcome us to our new home.

29 November 2024
Unprompted review
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Reply from William Davis Homes

Hi Mrs Williams,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Bev and the team at Houlton.

Kind regards,

William Davis

Rated 5 out of 5 stars

Before deciding to purchase our home

Before deciding to purchase our home, we visited three different companies, and I must say that William Davis stood out. We had the pleasure of working with Amanda, who was absolutely amazing from start to finish.

Amanda was incredibly patient and always had time for us. No matter how many questions I asked (even when I asked the same ones multiple times!), she was happy to answer them lol. She took the time to show us different houses and explained everything clearly, making sure we felt comfortable with our decision.

What made William Davis different from other companies was the ongoing support. From the moment we showed interest in the property to the day we got our keys, Amanda remained the same—kind, helpful, and always checking in on us. Her dedication and genuine care made all the difference.

I was quite nervous about the process, especially after previous challenges with other properties, but Amanda reassured me every step of the way. She pointed me in the right direction, and everything went smoothly because of her. Honestly, if it weren’t for Amanda, I might have chosen a different company, so I’m truly grateful.

A big thank you to Amanda and the entire William Davis team! Our home is beautiful, and we couldn’t be happier. I highly recommend William Davis to anyone looking to buy a home—you won’t regret it!

14 February 2025
Unprompted review
William Davis Homes logo

Reply from William Davis Homes

Hi Dianah,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Amanda and the team at Regency Park.

Kind regards,

William Davis

Rated 5 out of 5 stars

Amanda - Sales

Amanda was great from start to finish with our service. We was very apprehensive as it had been a long process and 2 houses fell through before but I couldn’t believe it when she said we would be moved in within 6 weeks, I think we was in within 5 and had Christmas in all of it too!! really impressed with the service and can’t thank Amanda enough :)

24 January 2025
Unprompted review
William Davis Homes logo

Reply from William Davis Homes

Hi Shakira,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto Amanda and the team at Regency Park.

Kind regards,

William Davis

Rated 5 out of 5 stars

purchased a home from william davis

I recently purchased a home from William Davis Homes, and while my overall experience has been largely positive, there were a few aspects that left me with mixed feelings.

Assistance and Customer Support
The process was made much easier thanks to the excellent support from Bev, Jun, and Yuvette. The customer support team also deserves praise for their prompt handling of snagging issues.

Comparative Observations and Design Considerations

While similar houses feature railings or a fence around the garden area, my home did not include this detail.

I was disappointed with the exterior finish as well; instead of a grassy area, chip boards were used. Despite improvements made after I reported the issue, the finish still contains a significant amount of wood chips, leading me to invest additional effort to achieve the look I prefer.

Additionally, I noticed that the house type I purchased lacks adequate storage space, which can be inconvenient.

In the Welford model, although the build quality is generally good, there are a couple of design choices that could use reconsideration. For example, the placement of the internet connection in the bathroom feels awkward, and the under-counter configuration for the fridge and freezer isn’t very practical.

Overall Impression
Despite some inconsistencies in design and finish, as well as the missing storage space, the excellent support from the sales team and customer service has made my experience with William Davis Homes a positive one. I would recommend potential buyers to compare features carefully to ensure the home meets their specific needs.

25 October 2024
Unprompted review
Rated 1 out of 5 stars

Arrogant and presumptuous client services

Been in my William Davis house on Wellington Place since July 2022 and all seemed okay, even going though the snaglist. Untill Spring 2023 came and we could hear birds nesting beneath the roof. We hoped the year after they wouldn't come back, but they did. For which reason we had it checked this year, after which turned out they missed a brick leaving an open gap just behind the gutter where it was easy for birds to get in to. When showing the pictures to Customer service, for which you need a ladder as its 2 high, they agreed to send help to get it fixed. We missed the operative ringing our bell so they just started working. I noticed them working to ask how it was going to not get any feedback, after which they also left without saying anything. When asking customer service if they at least can show a picture of what it looks like now, I get some snobby arrogant message to say its not what they usually do and that I just need to assume their operative delivers quality work. I mean if they delivered quality work we wouldn't be here in the first place, so now need to find my own solution again to verify if they actually fixed their mistake. Very bad client service, being arrogant and presumptuous to just assume I would be okay without seeing anything or even giving me a choice by just driving off without saying anything.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Wm Davis Skylarks homes

Wm Davis Homes were a pleasure to deal with at every stage of our house purchase. Their customer service has been exceptional and the property is lovely. The wider estate is well designed and maintained, and we have felt at home from the very first day.

3 March 2025
Unprompted review
William Davis Homes logo

Reply from William Davis Homes

Hi John,

Thank you for taking the time to leave a review, we really appreciate it.

We are pleased to hear that your experience has been positive and we will pass your comments onto the team at Skylarks.

Kind regards,

William Davis

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