Do not use this company. Initially ordered an incorrect item which i was told to return, i did and they received i have evidence. The replacement was a faulty unit which i returned using their service... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As described, and seems a good design. Let down by delivery. No opportunity to give sender delivery instructions. No information day/time to be expected. Carrier left failure note giving no contact p... See more
Very impressed with product, speed of dispatch and value for money. Was looking for a replacement top O seal mixer cartridge. Not many available on internet and prices all over the place. Pleasantly... See more
Company replied
Have tried contacting this company repeatedly this week after they sent me the wrong sink.. No helpful response whatsoever, all they’ve done is have a young idiot called Charlotte antagonise th... See more
Company details
Information provided by various external sources
willesdenbathrooms the UK's independent bathroom retailer, with nationwide delivery. Free & Next Day Delivery available
Contact info
High Road 100, NW10 2PP, United Kingdom
- www.willesdenbathrooms.co.uk
2.9
Average
453 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent item and very reasonable…
Excellent item and very reasonable price and good quality and delivery thanks
15 May 2022
Overall ok just the price should be 20£…
Overall ok just the price should be 20£ not 40£ for so many plastic parts
13 May 2022
Great product and service
Ordered the 3 door mirrored bathroom cabinet online which was great price and looks far more expensive than it was.
Delivery was prompt and I was kept up to date from ordering until delivery. Wouldn't hesitate to recommend.
12 May 2022
Seamless process and delivery.
10 May 2022
Needed a longer shower screen as my…
Needed a longer shower screen as my children kept wetting up the bathroom and considering my bathroom is quite small this did the job perfectly. It’s a space saver and looks amazing.
23 April 2022
Don’t use this company there…
Don’t use this company there communication is poor won’t answer there phones won’t respond to emails all I want to know is when the bathroom panels will be delivered should have been here over a week ago especially paying for delivery
20 April 2022
Speedy delivery and great communication
Second time we have ordered from Willesden and extremely pleased.
19 April 2022
Quick delivery and good quality product
17 April 2022
Great quick service would use them again
12 April 2022
The tap was exactly as described but…
The tap was exactly as described but the quality of the shower tube was awful. Luckily I used the old shower pipe and the old shower head. But the mixer bath tap was good.
11 April 2022
Shame that my item arrived damaged but…
Shame that my item arrived damaged but customer service was terrific and it was collected within a few days. Excellent communication throughout.
11 April 2022
A GREAT FINISHING TOUCH
Didn't have enough room for individual tumblers so found this double one at a very reasonable price. Easy to fit and looks great. I had to query delivery information and got a very quick response with tracking details and it arrived later that day. Excellent product and very efficient service. Highly recommended.
9 April 2022
Keep well away from been waiting 9…
Keep well away from been waiting 9 month for a replacement cabinet door which was damaged shocking
24 March 2022
Unprompted review
Bad company not answer to put order in…
Bad company not answer to put order in would not use this company again
23 March 2022
Fast delivery and great customer service.
Ordered concealed Shower Set and Basin tap very quick tracked delivery. Had a small issue with the item and Parv from customer service was very helpful and accommodating in sending replacements twice. Not fitted the product. Much appreciated.
22 March 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.