We booked tickets for a tasting session for us and our friends that never happened. We turned up to find the distillery locked and empty, there was no reply from the telephone number on the door. Th... See more
Company replied
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We booked tickets for a tasting session for us and our friends that never happened. We turned up to find the distillery locked and empty, there was no reply from the telephone number on the door. Th... See more
Company replied
Great customer service. Very helpful. FedEx let it down, said they needed a signature. Tried to deliver and not in, no tracking number or contact number. Brilliant help from wildjav. FedEx the said a... See more
I always enjoy Wildjac. First it was delivered on time for Christmas which was important since these bottles were intended as gifts. Second, the taste is always excellent and further there are some u... See more
My wife had this with London Essence tonic on a lunch stop and said it was the best non-alcoholic G&T she had ever tasted. I ordered a bottle for her and got some LE tonics in and she is loving it. It... See more
Company replied
Nestled in the heart of the Wyre Forest, Worcestershire, Wildjac Distillery is an independent distillery specialising in naturally spirited and sustainably crafted spirits. Our range includes exquisite rum, vodka, and gin, meticulously crafted using locally sourced botanicals and ingredients. At Wildjac Distillery, we are dedicated to sustainability, with eco-conscious packaging and a commitment to reducing our carbon footprint. As proud members of the 1% for the Planet programme, we contribute a portion of our sales to environmental causes. Experience Wildjac with our immersive distillery tours and exclusive tasting events. Our tours offer a behind-the-scenes look at our production methods and a chance to sample our premium spirits. Join us for tasting events that highlight the unique flavours of our products. We are pioneers in using frugal bottles, the world's first rum packaged in such eco-friendly paper bottles. These innovative bottles are five times lighter and require six times less carbon to produce than traditional glass bottles, significantly reducing our environmental impact. Discover Wildjac Distillery, where naturally spirited and sustainably crafted meet to create exceptional spirits that honour nature and delight the palate
Wildjac, Unit 17D, Business Park, DY12 2TZ, Bewdley, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 month
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We booked tickets for a tasting session for us and our friends that never happened. We turned up to find the distillery locked and empty, there was no reply from the telephone number on the door.
There has been no attempt to contact me following numerous telephone calls and emails. I had to persevere to get my money back.
It seems there is a breakdown in communications and monitoring of emails. No explanation has been offered. We have been let down and frustrated. This is just not good enough.

Reply from Wildjac Distillery
Wildjac couldn't have been more helpful with my pre-Christmas order and collection. 😁

Reply from Wildjac Distillery
I always enjoy Wildjac. First it was delivered on time for Christmas which was important since these bottles were intended as gifts. Second, the taste is always excellent and further there are some unique flavours. All in all, and excellent product.
Great variety of gins and rums, friendly and helpful staff
Customer service is absolutely fantastic. I had trouble ordering online and the team over the phone were incredibly helpful. 100% recommended the honey spiced rum!
Great customer service. Very helpful. FedEx let it down, said they needed a signature. Tried to deliver and not in, no tracking number or contact number. Brilliant help from wildjav. FedEx the said a date to deliver, which they failed to do so. Finally delivered no signature asked for. Thank you wildjac for getting g a resolution to this. Fabulous product, makes a lovely gift
Tasted the Damson and Raspberry gin at my local and now on my second bottle and counting.
I never received my order. Eventually I got a refund but was told this was a ‘gesture of good will’ which was a bit of a weird comment as I had paid mkney for something I’d never received. Won’t be ordering or recommending this company.

Reply from Wildjac Distillery
Great product at a good price . Loved the recyclable rum bottle. Just right for refilling my applejac glass bottle that I had emptied!
The Plum Pudding Rum is delicious. Always get a bottle for the winter. Great, quick ordering and delivery service. Thank you
I discovered Wildjac a couple of years ago when I had a Rum subscription and the Honey Spiced got sent to me. Haven’t had any for a while so treated myself recently. My favourite spiced rum by miles. Although the cherry one is also pretty special!
I first came across the plum pudding rum liqueur at the Good Housekeeping Live show in London last year. Am now absolutely obsessed with it and have just cracked open my first bottle of autumn 25! It’s like Christmas in a bottle.
Found a nice drink l can sip and enjoy, reordered with a fast service
Very quick service and products are of good quality. To be able to recycle packaging is a bonus.
The plum pudding rum liqueur was fantastic. Even my wife enjoyed it.
I will be ordering some more shortly for our Masters Remembrance Luncheon Charity Raffle in November.

Reply from Wildjac Distillery
We had the recyclable bottles this time it is cheaper but still with the great taste of wildjac vodka
Unfortunately there was an issue with courier who Couldn’t get address correct. Item was returned to sender & I cancelled the order.
Wildjac apologised for the inconvenience who, after refunding my original payment, sent complimentary order. Good customer service

Reply from Wildjac Distillery
Fabulous delivery , great value and fantastic product .
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