Wigmore Jones Reviews 79

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Wigmore Jones acted quickly and efficiently after our initial enquiry, and and managed to build in a degree of flexibility and open-endedness to our lease which was ideal for our needs. During our te... See more

Company replied

Rated 5 out of 5 stars

Amazing experience, they helped us moving in a new flat in every single step. They answered every time we asked for little things via email. David, our agent, has been an absolute gem, literally expla... See more

Company replied

Rated 5 out of 5 stars

Really excellent service in setting up our property. Despite not even being able to see our new rental before moving in due to coronavirus, they did everything they could to show us the property inclu... See more

Company replied

Rated 5 out of 5 stars

Joe and the team at Wigmore Jones are amazing! Super knowledgeable about the area, and helped us find exactly what we were looking for. Very professional throughout and made sure we new eve... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

Your perfectly formed property agency for South and West London We value space. And with good principles from the start, we can all find a little more. Building long term relationships with great homes and the right people We're property lovers who sell, let and manage homes in South and West London. With ownership, transparency and fairness we enable good property decisions that give everybody space to live. We provide Sales, lettings and management


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

79 reviews

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Rated 5 out of 5 stars

Wigmore Jones acted quickly and…

Wigmore Jones acted quickly and efficiently after our initial enquiry, and and managed to build in a degree of flexibility and open-endedness to our lease which was ideal for our needs. During our tenancy they dealt quickly with issues which arose occasionally, and at the end tidied loose ends with a minimum of fuss. We wholeheartedly recommend their service if you are looking to rent in west London.

1 August 2024
Unprompted review
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Reply from Wigmore Jones

Dear Julian - thank you for your review and recommendation

Rated 5 out of 5 stars

Great estate agents!

We’d been renting through Wigmore Jones for 4,5 years, and it’d been a very pleasant experience throughout our tenancy. Quick and effective communication, and very friendly and understanding team!

4 December 2023
Unprompted review
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Reply from Wigmore Jones

Thanks for the fantastic feedback, Olga. We're delighted we could make your tenancy a pleasant experience.

Rated 5 out of 5 stars

Wigmore Jones have done a fantastic job…

Wigmore Jones have done a fantastic job managing our London property for the last 8 years. Very responsive, great attention to details, very professional and knowledgeable. It was a real pleasure to Joe, Harriet and the Wigmore team

22 October 2023
Unprompted review
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Reply from Wigmore Jones

David, Thank you for your feedback. Managing your let and property for almost a decade has been a delight.

Rated 5 out of 5 stars

Thank you Harriet and Wigmore Jones

During the nine years I spent in London, I experienced the worst with real estate agencies but Wigmore Jones is certainly part of the best ones, if not the best.
All the requests and queries can be managed online and communication has always been easy and open.
When I had to leave London and terminate my tenancy agreement, the smoothness of the process with Wigmore Jones made my move back to Switzerland much easier.
In the future, if I ever move back to London, I know which real estate agency I will contact to find me my new flat.

7 June 2023
Unprompted review
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Reply from Wigmore Jones

Thank you so much for our feedback - it's quite the compliment and greatly appreciated. We're delighted we were able to make your tenancy and move easy

Rated 5 out of 5 stars

Very happy client!

Have been a client for a number of years and having used other real estate agencies previously can say that the service provided by Wigmore Jones is incomparable! Everything is always kept in order, done on time, meticulously looked after and worry free! strongly recommend!

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Seamless & accommodating rental experience

I recently found out that my landlord was no longer leasing my flat on a long haul plane ride back to the US. This meant I'd only have 4 weeks when I returned to find a new place in a crazy London market. Therefore I started searching remotely for a property. Harriet was extremely accommodating to my situation - booking me into a virtual viewing on a very popular property that rented in 24 hours. I was thrilled to secure the flat - Harriet was tremendously helpful and responsive each step of the way. Very grateful given the state of the London property market that everything went so seamlessly. Thanks Wigmore Jones!

12 May 2023
Unprompted review
Rated 1 out of 5 stars

I asked a simple question of what…

I asked a simple question of what appliances were in the kitchen (all fully fitted so out of view and not included in the blurb) of a newly listed property. The response was a C&P reply requesting my income, employment history etc. No. Harriet, I just want to know to ascertain IF I am interested or not.

18 June 2023
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Wigmore…

We had a great experience with Wigmore Jones, a different kind of Estate Agent. Operate with complete transparency & integrity, we never want to use another agents again.

17 March 2023
Unprompted review
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Reply from Wigmore Jones

Thank you so much for your comments - our team will be over the moon

Rated 5 out of 5 stars

Highly professional and knowledgeable

Harriet and her team are highly professional and knowledgable. Being new to London, we were really struggling to find a rental property. Harriet explained the process, gave advise on how to go about finding a place, and ultimately helped us to secure our dream rental within in a very short period of time. Now that we are in the unit, their support and professionalism is extremely good. They have promptly dealt with all our inquiries and maintenance issues, and even one emergency issue. I would highly recommend renting through them.

19 October 2022
Unprompted review
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Reply from Wigmore Jones

Thank you for your review and feedback. We're delighted we were able to help you find your dream rental

Rated 5 out of 5 stars

Only estate agency that actually helped us

My partner and I had to leave our previous apartment as the landlords were selling. In the crazy current rental market, after looking for 3 months we still couldn’t find anywhere. We have a special financial situation and Wigmore Jones were the only estate agency that actually took the time to listen to us and work with us to get the flat we wanted. Harriet especially went above and beyond to help us and we are so happy with the flat we have now. Thank you!

15 August 2022
Unprompted review
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Reply from Wigmore Jones

Thank you so much for your review - we're delighted we were able to help you find your new home

Rated 5 out of 5 stars

The best agency I have ever dealt with

The best agency I have ever dealt with. Harriet is the best agent I have ever dealt with. I can’t say enough great things, the whole experience has been great for something that is usually really stressful.

2 September 2022
Unprompted review
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Reply from Wigmore Jones

Thank you so much for your feedback

Rated 5 out of 5 stars

Extremely fast service

We rent an apartment through Wigmore Jones. The process from calling to moving into the apartment took us one week, which, in my opinion, is a very quick result. A personal thanks to Harriet for being willing to not only do her job but to put in the extra effort: we needed to move urgently and I requested to view the apartment as soon as possible - Wigmore Jones arranged a viewing the same day. In addition, the agency has speeded up the reference check process for us. All this is very valuable.

Thank you,
Rustam

7 August 2022
Unprompted review
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Reply from Wigmore Jones

Thank you for your review and feedback! We're delighted that we were able to move you in so quickly

Rated 5 out of 5 stars

Extraordinary service

I have been renting in London for a while now and I have never received such fantastic service as I have with Wigmore Jones. From viewing the flat, to renting with them - everything has been absolutely superb! Narina is reliable, prompt and super knowledgeable. She deals with any issues in a timely and professional manner. Couldn't be happier with her and I couldn't recommend Wigmore Jones more!

26 April 2022
Unprompted review
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Reply from Wigmore Jones

Thank you so much for the amazing feedback!

Rated 5 out of 5 stars

There needs to be more companies like…

There needs to be more companies like Wigmore Jones! Such a pleasure to work with Narina and Harriet. I have been looked after and they have gone above and beyond to help me. Sorry to have left them. 5 stars!!!!

3 March 2022
Unprompted review
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Reply from Wigmore Jones

Thank you so much for the positive review - perhaps we can look after you in the future!

Rated 5 out of 5 stars

It is one the best agencies I have ever dealt with!

It is one the best agencies I have ever dealt with. It is extremely rare that you feel, that agency REALLY care about the people they are dealing with.
The process of arranging the rent of the flat was so was and stress free. I cant thank enough Harriet ad her team.
I strongly recommend this agency to everybody.
Thank you.
Olesya

17 November 2021
Unprompted review
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Reply from Wigmore Jones

Hi - Thank you so much for the fantastic review. We're very pleased that we've made the process or renting a flat stress free.

Rated 5 out of 5 stars

Fantastic Service

Fantastic service from Harriet and Jo. We couldn't have asked for a smoother process and we are very happy in our new apartment. Thank you.

19 October 2021
Unprompted review
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Reply from Wigmore Jones

Thank you for your review. We're delighted the process was smooth and you're happy in your new home.

Rated 5 out of 5 stars

Outstanding

Outstanding from every aspect. Harriet is so lovely to speak to and makes you feel so comfortable and at ease about what is a stressful time.
The whole team have been incredibly professional, helpful and go above and beyond. I am so incredibly impressed with them (as is everyone who I tell about how brilliant they are!)
Thank you very much!

5 October 2021
Unprompted review
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Reply from Wigmore Jones

Sophie, thank you for the fantastic feedback. We're delighted that we made moving stress free.

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