Wiggle.fr Reviews 10,061

TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

Since UK exit from EU, delivery takes ages. Not sure I will buy again from Wiggle... That's a pity, I was a regular customer.

Rated 2 out of 5 stars

I’m a long term wiggle customer living in SW France. My latest order turned up this morning around 1 week later than promised. The issue is that all stock is dispatched from the U.K. via Parcelforc... See more

Company replied

Rated 5 out of 5 stars

An Englishman in France. Ordered lights and some Crud mudguards. Took a bit longer than I hoped for wrt postage and the online tracking was a bit strange with handoff to handoff to handoff, but it... See more

Rated 5 out of 5 stars

Living in France have used the Wiggle.Fr site for a number of purchases and have found in all cases that the delivery has been both accurate and fast. Particularly like the ability to use collection p... See more

Company details

  1. Bicycle Store

About Wiggle.fr

Written by the company

Vous pouvez nous contacter par l’intermédiaire de notre formulaire de contact au lien suivant : http://www.wiggle.fr/ContactUsForm.


Sinon, vous pouvez nous écrire à l’adresse suivante :

Wiggle Ltd
1000 Lakeside, Suite 310, Third Floor N E Wing
Portsmouth
PO6 3EN
Royaume-Uni


Contact info

  • 1000 Lakeside, Suite 310, Third Floor N E Wing, PO6 3EN, Portsmouth, United Kingdom

  • www.wiggle.fr

3.6

Average

TrustScore 3.5 out of 5

10K reviews

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Rated 4 out of 5 stars

Happy but...

...the day the package shipped, Wiggle lowered the price of the item I bought by 50$. This pissed me off a bit.
Other than that, service and speed was great.

12 May 2014
Unprompted review
Rated 1 out of 5 stars

Do you try to cheat your foreign customers?

Good morning Wiggle,

I waited on the first order I placed on your website. After 12 days, I finally got it (in a very light packaging!)

I paid for a very special part, unique design. I paid double price compared to normal Thomson Elite SeatPost.
If I pay this price, it’s because I want a nice product.

What did you sent me? A defective seat post with a nice orange sticker wich says “discolored”!!!
Indeed, as you can see on the pictures, the union jack design is damaged on several locations.


I never got any information that the product I will have will be a damaged product.
I am very disappointed, very very angry about you and your website. No doubt why you are not number one!

So Please send me a NEW Seat Post, in Express delivery, to the following address.
You can also manage a pick up of the first parcel at same address.

SAV LAPIERRE – MORGAN FREUDENREICH
Rue EDMOND VOISENET
21000 DIJON
FRANCE

I will let you 72h for answer. I won’t accept any other solution. Otherwise, I’ll take you to the court immediately.


Thank you for understanding,

29 April 2014
Unprompted review
Wiggle.fr logo

Reply from Wiggle.fr

We are sorry you received the wrong item.

As explained by email, this should be sorted pretty soon.

Sorry for any inconvenience caused.

Rated 5 out of 5 stars

Highly recommended

Very helpful and efficient, I rarely buy from another site when it comes to swimming and cycling gear

23 April 2014
Unprompted review
Rated 5 out of 5 stars

Great service

My out front mount arrived within a week posted by wiggle from England to France through the wiggle.fr website. The mount is superb and about half the price of similar sites in France. Wiggle is great, efficient and good value.

23 April 2014
Unprompted review
Rated 5 out of 5 stars

Great all round

Happy with my running shoes. They arrived quickly and were well packaged. Will be using Wiggle again!

21 February 2014
Unprompted review
Wiggle.fr logo

Reply from Wiggle.fr

Nous sommes sincèrement désolés pour le désagrément causé.

Le bon d'achat de 5 € est envoyé par email dans un délai de 24 heures après votre inscription.

Nous restons à votre disposition,

Cordialement, Le service client.

Rated 2 out of 5 stars

ma dernière commande n'est pas complète

tjs pas reçu ces elements
1 de Castelli Quindici Soft 15cm Cuff Wool Sock (Anthracite Large/XLarge)
1 de Castelli Exclusive Milano Viva Thermo Skully (Black/Italian Stripe One Size)
1 de Castelli Flanders Long Sleeve Base Layer (White X Small)
1 de Castelli Flanders Long Sleeve Base Layer (White Large)
par contre, j'ai reçu le garmin

17 December 2013
Unprompted review
Wiggle.fr logo

Reply from Wiggle.fr

Votre commande a été expédiée le 10 décembre et nous devons attendre un délai de 15 jours ouvrés avant de déclarer un colis comme perdu. Nous sommes désolés de cette attente et nous vous prions de bien vouloir nous contacter à info@wiggle.fr le 4 janvier si vous n'avez pas reçu cette commande.

Cordialement, Le service client.

Rated 5 out of 5 stars

Very Good

Very good transaction. Shipping to switzerland very fast. Thank you

29 November 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service and easy to use website

I ordered my high 5 energy drink on Monday while I was in France and it arrived on Thursday without any delivery charge. The website is easy to use and well laid out with an excellent range. I now live in France and wiggle will be my first choise for anything cycling. Oh and the prices are very competitive as well.

27 September 2013
Unprompted review
Rated 5 out of 5 stars

impeccable!

package all the way to China in very good timing and perfect condition.
was a first order and have placed a second one now, as everything went very smooth. The way to go!

14 June 2013
Unprompted review
Rated 5 out of 5 stars

Perfect!

Extremely efficient, free shipping from UK to southern France, even for a small order, arrived in a few days (~50€)

26 March 2013
Unprompted review
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