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Wifimedia Reviews 

3,014
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

Appears to be a serious and customer‑friendly company. They were easy to reach when the delivery was delayed and provided clear explanations. I can respect that their supplier may not always meet the... See more

Rated 5 out of 5 stars

Really strong service. My item could not be delivered within promised timeframe. That was of-course a little disappointing- but the service when we realized that was nothing but great. Offered to... See more

Rated 5 out of 5 stars

Amazing store, amazing service. I greatly recommend going to their store to try out any equipment you have in mind, as they usually have it around. They have a myriad of setups to experience, and you... See more

Company replied

Company details

  1. Electronics Store
  2. Hi-fi shop
  3. Home Audio Store
  4. TV store

About Wifimedia

Written by the company

About Wifimedia

We specialize in high-quality streaming solutions for both audio and video. From our roots in the Netherlands, we’ve grown into one of the leading streaming specialists, offering both a top Experience Center and an extensive online webshop.

Experience the best

Visit our Experience Center in Arnhem for the best Hi-Fi, Head-Fi, and imaging solutions. We have also webshop with fast delivery across Europe.

WIFIMEDIA PROJECTS

Need custom smart entertainment solutions? Our expert team is here to help with projects across Europe.

Follow Us

Stay connected with us on social media:

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Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(3,014)

452 reviews in the last 12 months

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Rated 5 out of 5 stars

Really strong service

Really strong service. My item could not be delivered within promised timeframe. That was of-course a little disappointing- but the service when we realized that was nothing but great. Offered to return the money and shortly after I accepted the money was back on my bank account.

In my view strong and customer oriented companies show themselves and rise to the occasion when things somehow go wrong - and that is what I experienced here.

Very recommendable

4 December 2022
Rated 1 out of 5 stars

I was cheated by Wifimedia

I bought B&W speakers for €750, but then I was told that the speakers can only be sold in pairs, and the price I paid was only for one.
Unlike other online shops, Wifimedia shows the price of only one speaker, while you can only buy a pair.
They cheat the customer.

27 November 2022
Unprompted review
Wifimedia logo

Reply from Wifimedia

Hi Miguel,

Thank you for your review. I am sorry to hear that you are not satisfied with our service. I have checked here for you what went wrong. Unfortunately, the product was not listed correctly on our website, so it was not listed as a pair. Because of this, the price of the speaker was also listed as a single speaker instead of a pair. My apologies for this, of course this should not have happened. We have now changed this on the site and the speaker is only available as a set.

At your request my colleague has canceled your order, if you still want to order the product this is of course possible. You can then re-order the speakers on our website.If you have any other questions do not hesitate to contact us at:

Kind regards,
Daphne
Wifimedia

Rated 5 out of 5 stars

An all round great company

An all round great company. I was informed in detail about every step of my order. When there was a problem with the delivery (not WiFiMedia's fault!), the customer team was also there for me immediately, great!!
Unreserved recommendation!

18 October 2022
Rated 4 out of 5 stars

Great response

Quickly send out the product, and perfectly packaged. I wish the website (not fully translated) and e-mails (only in Dutch) are in English...

20 September 2022
Rated 5 out of 5 stars

Good shop

I was sceptical at first, as I found the store by a basic a google search for the product, I'm based internationally, and don't speak dutch. But evrything went very smoothly, my order was processed and shipped very fast!

16 September 2022

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