Wickes - Wisbech Reviews 

107
TrustScore 4.5 out of 5

4.7

Sandown Road, Wisbech Cambridgeshire, PE14 0SL, GB


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Rated 5 out of 5 stars

I met a very helpful assistant, Jayne, I wanted to buy a mixer tap for my kitchen. I had misunderstood & thought the tap was in stock, Jayne was able to find out what had gone on, went through your... See more

Company replied

Rated 5 out of 5 stars

Had a large order, was served by Rosie at Wisbech store. Rosie was very knowledgeable, pointed me in the right direction. Placed my order arranged my next day delivery, all done with ease. Very good s... See more

Company replied

Rated 1 out of 5 stars

Great products, buying a lot as renovating the house, but always the same staff behaviour. No professional, no one to serve you. Are you doing it? Yes, but you can, Oh, I'll pass it, rolling eyes on e... See more

Company replied

Rated 5 out of 5 stars

First review of Wickes, Wisbech. Have shopped here several times before, always finding what I needed. Today I purchased 15 packs of wall tiles for an ensuite project,along with other building materia... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Wisbech

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Sandown Road, Wisbech, Cambridgeshire, PE14 0SL, United Kingdom

  • +441945819415

4.7

Excellent

TrustScore 4.5 out of 5

107 reviews

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4.7

All reviews

(107)

14,037 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Thanks for all the help Rosie!!!

16 August 2026
Unprompted review
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Reply from Wickes - Wisbech

Thank you for your wonderful five-star review, Dim! We are so pleased to hear that Rosie provided such amazing customer service. We truly appreciate your kind feedback. - AB

Rated 5 out of 5 stars

Had a large order

Had a large order, was served by Rosie at Wisbech store. Rosie was very knowledgeable, pointed me in the right direction. Placed my order arranged my next day delivery, all done with ease. Very good service

12 August 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi Steve, Thank you for your review. We are pleased that our colleague Rosie was able to help you with your large order. We appreciate your business.

Rated 5 out of 5 stars

My experience shopping in Wisbech ...

I met a very helpful assistant, Jayne, I wanted to buy a mixer tap for my kitchen. I had misunderstood & thought the tap was in stock, Jayne was able to find out what had gone on, went through your nearest branches & finally she was able to arrange said tap to be delivered to my home! A wonderful experience for me! I left your store in Wisbech well pleased, so my very sincere thanks to Jayne. A star indeed!

7 August 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi MM Wallace,

We are so pleased to hear about your fantastic experience at our Wisbech store! It's wonderful that Jayne was able to assist you so effectively with your mixer tap, going above and beyond to ensure you received it. We truly appreciate your kind words. -Ellysse

Rated 5 out of 5 stars

Great service from Jayne at Wisbech

Great service from Jayne at Wisbech, very helpful, lovely lady.

18 July 2026
Unprompted review
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Reply from Wickes - Wisbech

Thank you for your wonderful five-star review, Paula! We are so pleased to hear that Jayne in Wisbech provided such great and helpful service. It's lovely to know she made a positive impression. - AB

Rated 5 out of 5 stars

Oscar

The other day, I came to wickes in Wisbech to purchase some paint but I discovered it had to be mixed, thankfully the service I received from oscar was extremely helpful, he was attentive, patient and explained the whole process with knowledge. I don’t normally write reviews but with the service I received the other day I felt I needed to. Big thanks to Oscar!

12 July 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi Alice, we're delighted to hear about your positive experience at our Wisbech branch. It's wonderful that our colleague was attentive, patient, and knowledgeable in explaining the paint mixing process. Thank you for sharing your kind feedback. -LG

Rated 5 out of 5 stars

Come in store looking for laminate…

Come in store looking for laminate flooring. Wasn’t sure what else I needed. Very helpful member of staff helped me.
Friendly and very knowledgeable
Great member of your team.
Thank you Harvey

11 July 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi Diane, we are so pleased to hear that a member of our team was very helpful and knowledgeable during your visit. Thank you for your wonderful feedback! -LG

Rated 5 out of 5 stars

I found the product easily and I paid a…

I found the product easily and I paid a fair price.
The store is laid out in a manner, to find items easily.
At the till a staff member had finished his shift, he began to leave, Clive then decided to serve me!
Excellent customer service skills.

18 June 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi Peter, We're so glad you found our store easy to navigate and appreciated the excellent service. Thank you for your kind words! - Sean

Rated 5 out of 5 stars

Fantastic service today from the lovely…

Fantastic service today from the lovely Rosie at Wisbech branch.
Service with a smile 😊
Thank you

16 June 2026
Unprompted review
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Reply from Wickes - Wisbech

We are so glad to hear you received fantastic service from Rosie. Thank you for your kind words! -AK

Rated 5 out of 5 stars

Hannah is the most amazing member of…

Hannah is the most amazing member of staff of the Wisbech store of Wicks , she is a valuable member of the team , and others can learn a lot from this very lovely individual.😀

15 June 2026
Unprompted review
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Reply from Wickes - Wisbech

We are so pleased to hear about your positive experience and kind words about Hannah. Thank you for your wonderful feedback. -AK

Rated 5 out of 5 stars

Hannah good

Hannah served me, very polite, very nice

15 June 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

We appreciate your kind words. We are glad to hear Hannah was very nice and polite. -AK

Rated 5 out of 5 stars

Jayne is such a fantastic member of…

Jayne is such a fantastic member of staff. Always has a smile and super helpful in store. Great store always has what I need to get on with the job. If I could give a 10 star I would.

15 June 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi Luke, we are so pleased to hear our team member provided such helpful service and that you always find what you need. Thank you for your wonderful feedback. -LG

Rated 5 out of 5 stars

Rosie at the Wisbech store is always…

Rosie at the Wisbech store is always smiling and welcoming.
I use this store at least once a week and Rosie goes out of her way to help when there is something I can't find.
You are very lucky to have someone like Rosie working for you!

14 June 2026
Unprompted review
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Reply from Wickes - Wisbech

Hey Lawrence, thanks for your amazing review, and I'm glad you enjoyed the service from Rosie in our Wisbech store! - Dylan

Rated 5 out of 5 stars

Great customer service

Everyone we spoke to throughout the store was helpful and were a delight to talk to. We spoke to Rosie at the till and she was happy to help us, it felt like she was helping us because she wanted to, not because she had to.

14 June 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi Phillip, we're so pleased to hear Rosie was helpful and a delight to talk to. Thank you for your wonderful feedback! -LR

Rated 5 out of 5 stars

Jayne was very helpfull and told me…

Jayne was very helpfull and told me where to find what i was looking for

12 June 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi, Kim. Thank you for taking the time to share your review with us. We're really pleased to see that Jayne, was very helpful and friendly during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Purchase of Skirting Boards

Most recent visit to purchase paint & some skirting. Was confused regarding profiles & assistant Rosie was very helpful.

10 June 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi, Lita. Thank you for taking the time to share your review with us. We're delighted to see that, Rosie, was really helpful when going into purchase paint and skirting boards. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Went in to buy gate catch and a…

Went in to buy gate catch and a cordless hedge trimmer , got both at a good price this is my local branch well stocked .Rosie on the till was very helpful, saved a walk outside for me by looking up scan bar code in her book for a bag of compost , overall a very good experience well done Wickes thanks Colin.

10 June 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi Mr and Mrs Jones, Thank you for your review telling us about your shopping experience at our Wisbech store. We are pleased that our colleague Rosie added to that experience by giving you good customer service. We appreciate your business.

Rated 5 out of 5 stars

Ashley was an absolute super star today…

Ashley was an absolute super star today - thank you so much for your help. I slipped a disc in my back so couldn’t lift a few heavy bits. He helped mix the paint up for me, and helped get stuff in the car. Super friendly and chatty. Great store! Absolutely my go to! Thanks again guys.

30 May 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi, Amie. Thank you for taking the time to share your review with us. We're delighted to see that, Ashley, provided great customer service during your visit to get paint mixed. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Value for money and service with a smile

First review of Wickes, Wisbech. Have shopped here several times before, always finding what I needed. Today I purchased 15 packs of wall tiles for an ensuite project,along with other building materials, not only were the tiles on promotion but the checkout assistant, Rosie, was extremely helpful when some of the products wouldn't scan. It's not often I leave reviews but today was a good day and feel I should say how good the staff are at Wisbech. Will be back again!

27 May 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi Ben, we truly appreciate you taking the time to share your positive experience. We are so pleased to hear that Rosie was helpful and that you found everything you needed for your project. We look forward to your next visit! -LR

Rated 5 out of 5 stars

Missing item

Contacted your Wisbech branch after collecting a mitre chop saw that had a problem. Travelled back to branch same day. Our problem was dealt with very efficiently by Hannah and Harvey and made the whole experience much easier.

20 April 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi Valerie, We appreciate you taking the time to share your experience. We're glad that Hannah and Harvey was able to resolve the issue with your mitre saw efficiently and make the process easier for you. - Sean

Rated 5 out of 5 stars

Came to buy paint

Came to buy paint, asked assistant Rosie about mixer paint. She was very helpful, bought the paint I required really good price for Dulux paint.

5 May 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi, Peter. Thank you for taking the time to share your review with us. We're really pleased to see that, Rosie, was very helpful when going into purchase paint. Thank you again for your kind feedback. - Scott H

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