Luci was very helpful and patient when helping us to decide on the planing of our new kitchen. Her knowledge steered us in the right direction but she also took on board our ideas. Very pleasant and p... See more
Company replied
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See what reviewers are saying
Our experience was great we went to buy some glue sticks for my glue gun, and one of the workers at Taunton Wickes called Bea was very helpful and helped us find them very quickly. Thank you Bea!
Company replied
Absolute nightmare from start to finish! We booked a bathroom installation at the Taunton store who displayed very good customer service. Shame the rest of the company isn’t the same! The insta... See more
Company replied
We visited the Taunton branch of Wickes today to purchase paint for our new kitchen. We were struggling to choose the right shade and type of paint when a lady called Miranda came along and realised w... See more
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Company details
About Wickes - Taunton
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Priory Fields, Taunton, Somerset, TA1 1QS, United Kingdom
- +441823326943
4.1
Great
48 reviews
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Absolute nightmare from start to…
Absolute nightmare from start to finish!
We booked a bathroom installation at the Taunton store who displayed very good customer service. Shame the rest of the company isn’t the same!
The installation team in store and customer services do not work together despite being under one name.
The bathroom arrived having cost £7000 outright and was fitted over 2 weeks by an assigned fitter. Then we notice we have an awful leak from the shower screen, gurgling toilet when the bath drains, cracked sink and dented towel radiator!
5 months later and 5 different customer service staff the new items were sent to us and have now been fitted.
Avoid wickes at all cost or pay on credit so you can stop your payments!
18 March 2025
Unprompted review
Reply from Wickes - Taunton
Thank you for sharing your experience. We understand your frustration with the issues you encountered during your bathroom installation. We value customer feedback and are committed to improving our services. We appreciate you highlighting the positive experience you had with the Taunton store team. We will investigate the issues you raised regarding the installation team and customer service. - AF
Spoke with Scott to design our new…
Spoke with Scott to design our new kitchen, friendly and knowledgeable. Colleagues also very friendly and helped out with an amend in Scott's absence.
2 January 2025
Unprompted review
Reply from Wickes - Taunton
Hi Kayleigh, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Scott in our store and that they provided you with useful advice. -AH
New Kitchen
we are Delighted with our experience with Kate at Taunton Wickes. She has been very helpful and professional with designing, and talking us through ideas for our new kitchen. Looking forward to our finished result. Thankyou Kate.
10 August 2024
Unprompted review
Reply from Wickes - Taunton
Hi David, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Kate, was able to provide an excellent service ensuring you were happy with the kitchen design results. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB
Absolutely lovely delivery moment with Dan…
Absolutely lovely experience with Dan who delivered our order professional and nice to have a friendly conversation whilst this was in progress
8 August 2024
Unprompted review
Reply from Wickes - Taunton
Hey Sarah, thanks for your amazing review, and I'm glad that Dan was able to help you in our store! - Dylan
Always Excellent Customer Service
I've been using Wickes Taunton for many years now and have always found them to be excellent. Particular thanks goes to Kitchen and Bathroom Adviser, Jack Wyatt who's attention to detail and customer service goes beyond expectation.
15 July 2024
Unprompted review
Reply from Wickes - Taunton
Hi Justin, thanks for taking the time to share this feedback, we are pleased to hear that Jack provided you with a great service and went above and beyond, we apprecaite you taking the time to let us know. RD
Good service so far from Wickes…
Good service so far from Wickes planning my bathroom! To be continued!!!
14 July 2024
Unprompted review
Reply from Wickes - Taunton
Hi, Mr Honeywell. Thank you for taking the time to share your review. I'm really pleased to see that you have received great service so far with your bathroom design. Thanks again for your kind feedback. - Scott H
Dan and Kate
Dan and Kate were friendly and capable in helping me when I decided to purchase a new kitchen. Dan was very patient in helping me with style, colour of units and tying in worktop and handles etc. Kate cleverly designed a kitchen to my liking and went through all the paperwork patiently/
11 June 2024
Unprompted review
Reply from Wickes - Taunton
Hey Margaret, thanks for your valuable feedback and I'm glad that Dan and Kate were first class throughout your design journey, enjoy your new space! - Dylan
We love our new kitchen!
Our experience with Wickes was great from start to finish. Kate, our designer, was very creative and knowledgeable. She listened to what we wanted and utilised the space in our kitchen perfectly. We are so happy with the end product!
21 January 2024
Unprompted review
Reply from Wickes - Taunton
Hi Andrea, Thank you for taking the time to leave your Trust pilot review. We're glad to see how pleased you are with your Wickes Kitchen experience and how creative and knowledgeable your designer Kate has been throughout. It's great to see that Kate listened to what you wanted and utilized your kitchen space perfectly. We will be sure to pass on your lovely feedback. - FB
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