Wickes Oxford are incredibly friendly and helpful. The staff were amazing at helping get all that I needed and they were so welcoming. My favourite DIY store in Oxford!
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See what reviewers are saying
Wickes was very helpful in donating items to Stonehill Community gardens that it would have struggled to afford. Michelle was instrumental in ensuring that we met the terms of the help being offered.
Company replied
Ordered a small amount of items online for delivery, but Wickes even managed to mess this up. Items missing, several items damaged and even sent the wrong item. Contacted customer services who took ov... See more
Company replied
From my first meeting with Melissa (Oxford Wickes)I knew I wad in safe hands.She guided me through the process with skill and professionalism but also kept it fun.It didn't matter how many times I cha... See more
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Company details
About Wickes - Oxford
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Botley Road, Oxford, Oxfordshire, OX2 0HA, United Kingdom
- +441865202030
4.4
Excellent
195 reviews
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Great experience so far
It’s so helpful to find a company and a lovely designer (Caitlin) who will take you through the whole process start to finish, beginning with a home visit.
5 July 2024
Unprompted review
Reply from Wickes - Oxford
Hey Cath, thanks for your wonderful feedback, and I'm glad that Caitlin was able to help you and make the process easy start to finish, enjoy your new space! - Dylan
So professional!
The professionalism of Melissa was fantastic. At no point did I feel I was dealing with a sales person. She was knowledgeable, creative and a great designer. I trusted her opinion if I needed some help with choices of what would work best. The process Wickes use where from start to finish the customer is dealing with one person only (from the point of measuring to a design consultation) is far superior to their competitors, by coming to the home, with samples, I was able to see the cupboards in the light of my own kitchen rather than the showroom, competitors don’t do this and in fact charge you for samples, shocking when you are potentially spending £10k upwards with them! I would def recommend Wickes and particularly Melissa
11 July 2024
Unprompted review
Reply from Wickes - Oxford
Hi Diane, Thank you for taking the time to leave your Trustpilot Review. We're glad to learn about your experience with Melissa and how pleased you are with the service they provided designing and placing your kitchen order. We do greatly appreciate your honest feedback and will be sure to pass this along to the team. - FB
Making the right choices with expert help
Paula Edwards (Oxford Wickes) was brilliant, she explained all we needed to know on which bathroom items best suited our needs and the design was great. We went through the ordering / installation / and T&C she made everything clear and is an excellent member of the team - very professional
1 July 2024
Unprompted review
Reply from Wickes - Oxford
Hi Carol, thanks for taking the time to share this feedback, we are pleased to hear that Paula provided you with a brilliant service and made everything clear, we appreciate you taking the time to let us know. RD
I came into the wickes store in Oxford…
I came into the wickes store in Oxford on Monday the 24/06/2024 as I’m decorating my new house me and my partner have recently just purchased, It needed a lot work doing I asked at the checkout if anyone could help me with what I’d need and DJ kindly took his time to help and give great advice and what products I’d need also explained how to do it.
24 June 2024
Unprompted review
Reply from Wickes - Oxford
Hi, Richard, Thank you for taking the time to leaver your review. I'm really pleased to learn that staff member, DJ, at our Wickes store in Oxford, was able to give you great advice on what products you would require and explain how to do it. Thank you again for you kind feedback. - Scott H
Delivery due fri then told sat and now…
Delivery due fri then told sat and now turned up Monday with the main parts missing paying builders 500 a day to do nothing even was told to hire a van and take it myself went to store today it was still on the shelf after being promised by the delivery manager sat it would all be here Monday morning disgusting services Dylan cnt find the message I’m afraid please email
21 June 2024
Unprompted review
Reply from Wickes - Oxford
Hey Natasha, thanks for your feedback and I'm deeply sorry to hear about the issues you've faced with missing items. If you can please reply back to the private message I've sent you on trustpilot, we can investigate this further for you. - Dylan
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