Wickes - Minworth Reviews 

118
TrustScore 4.5 out of 5

4.7

Walmley Ash Road, Sutton Coldfield, Minworth West Midlands, B76 1FG, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve just been into wickes minworth branch this morning . Store manager Bev happy too exchange returned goods without a receipt as I had miss placed the receipt. Overall experience with the comp... See more

Company replied

Rated 5 out of 5 stars

I have been served by Laura every time I have been to wickes in my home renovation process , she has been the biggest help and has made the horrible process of trips to and from wickes for forgotten i... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible attitude with the female staff member at the sore today. I asked to see about a M class hover she shrugged her head as if I was talking another language and to get help about a hov... See more

Company replied

Rated 5 out of 5 stars

During a house renovation we have visited our local Wickes Minworth branch daily. To say that the invaluable help given to us by Laura was a god send is an understatement; she is a real asset to the... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Minworth

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Walmley Ash Road, Sutton Coldfield, Minworth, West Midlands, B76 1FG, United Kingdom

  • +441213131666

4.7

Excellent

TrustScore 4.5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(118)

14,640 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly and helpful going the…

Very friendly and helpful going the extra mile, would have given discount but wasn't possible which was a bit unfortunate though no regret of buying these tiles as we knew the price. Very good advice on the items thanks.

25 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

Wickes helping the Community

I came to my local minworth store to find our about the Wickes Community Programme. I spoke to very helpful Tasha who provided me with all the information and contact details I would need to help my Nursery. Looking forward to what they can provide for our outdoor play space, what a great scheme.

20 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi There,

Thank you for leaving a lovely review. We are happy to hear that Tasha was able to deliver amazing customer service! - Sean

Rated 5 out of 5 stars

Great service from Ferlyn

Great service from Ferlyn. Very happy.

19 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Matt, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Ferlyn and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

I came into your minworth branch on…

I came into your minworth branch on Friday looking for a karcher pressure washer, had excellent help from a female colleague who I believe her name was Tasha. Great customer service, will be back!

20 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi, Michelle. Thank you for taking the time to share your review with us. I'm really happy to see that, Tasha, provided excellent help when shopping in store. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Lovely, helpful staff

Visited your store in Minworth this week as i needed new kitchen taps and had no idea what to get. A lovely lady called Tasha saw me struggling and came over to help. She explained the different types of taps and helped me pick the best in my price range. She is a credit to your company. Will definately shop here again

17 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi, Vivienne. Thank you for taking the time to share your review. I'm really pleased to see that, Tasha, was really helpful in store when going to purchase new kitchen taps. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I called in to your Minworth store and…

I called in to your Minworth store and was served by a very helpful member of staff, Karen Khan. She sorted out my order in an extremely efficient way. Many thanks to her.

18 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hey there, thanks for your amazing review, and I'm delighted that Karen was able to help you in our Minworth store! - Dylan

Rated 5 out of 5 stars

Great experience at Wickes

Had a great experience at the Wickes Minworth store. The staff were super helpful, especially Tasha, who went above and beyond to assist me with finding exactly what I needed. The store was well-stocked and tidy, will definitely be back!

12 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Ben, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Tasha and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

I came into this store to order a few…

I came into this store to order a few bits and the service I got from Tasha was amazing so helpful and polite couldn’t of asked for more if I’m honest will definitely be back to order again lovely woman she represents that business well

12 June 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Aaron, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Tasha and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Paint

Went into minworth shop to buy paint came out with more than paint 🫢 lots of handy stuff to buy and a staff member name sue helped me was pleasant and very helpful when choosing paint 🙂

21 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Wendy, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Sue and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Great customer service

A worker tasha has been a great help in choosing the right product and polite customer service too.

21 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Brandon, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Tasha and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Great Service

Came in a couple of weeks ago to get some stuff for a garage project. As I was struggling to find a couple of things I asked for some help from a team member. The team member, Tasha, was very helpful in finding what I need.

8 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Ash, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Tasha and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Helpful Staff and Good Price

I visited the store for some paint I couldn’t find the colour I needed , A member of staff called Tasha asked if she could help me , I told her my issue , she checked and it was an online only item , got it ordered to collect from store . It was there the next day .
The store assistant was so helpful and polite . I would definitely use this store again for any DIY projects .Good value and helpful staff .

17 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Adrian, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Tasha and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Not usually one to write reviews but…

Not usually one to write reviews but felt I needed to acknowledge the help I received from the lovely Tasha. She was super helpful, patient, and really knew her stuff. Made the whole experience of finding the perfect paint colour so much easier. Appreciate the great service!

21 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Char, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Tasha and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

I went into Wickes at Minworth…

I went into Wickes at Minworth yesterday to purchase some paint .I was not sure what I was looking for, so I asked a assistant who was very helpful and showed me what I needed and how to apply. The assistant name was Ferlynn. Thank you very much

20 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Steve, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Ferlynn and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Service with a smile

I came into minworth store to purchase lights for my garden I found what I was looking for went to checkout got served by Wendy very pleasant and polite

21 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Sue

Thank you for taking the time to share your positive experience with us, I'm glad to learn Wendy was able to provide you with an excellent service. - SF

Rated 5 out of 5 stars

Great team

Great team, lovely customer service. Keep up the good work!

19 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Megan

Thank you for taking the time to share your positive experience with us, I'm glad to learn The store was able to provide you with an excellent service. - SF

Rated 5 out of 5 stars

I'd never visited this wicks before but…

I'd never visited this wicks before but thought I'd pop in while I was in the area as I was struggling to find some decorating tools, they had exactly what I needed and one of the staff called elle came over and helped me when I was struggling to find different parts, probably would have missed half the stuff if she hadn't guided me around bless her. Great shop.

20 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Jess

Thank you for taking the time to share your positive experience with us, I'm glad to learn Elle was able to provide you with an excellent service. - SF

Rated 5 out of 5 stars

Helpful Staff

Came in the other day didn’t have a clue where I was going. lovely young lady called Elle showed me exactly where to go and was just a superstar :) would definitely recommend this Wickes

17 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Jake, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Elle and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Picked up a washer dryer from here

Picked up a washer dryer from here, elle with the bright hair was so helpful told me how to set up the warranty and helped me get it into my car even though it was a massive struggle!

12 June 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Paige, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Elle and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Delightful customer service from a…

Delightful customer service from a lovely lady called Elle very polite and respectful

20 September 2024
Unprompted review
Wickes - Minworth logo

Reply from Wickes - Minworth

Hi Rebecca, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Elle and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look