Wickes - Milton Keynes Reviews 

Anthony Storey (Design Consultant at Milton Keynes) was brilliant. Our project was quite complex and involved knocking walls down so needed some vision. Anthony's design skills are excellent - he made sure we used all the space properly, made sure the layout was correct, and his scale drawings and measuring was spot on. He is a kitchen wizard! He even answered his phone on his day off when I had a query!

Our kitchen designer was brilliant.
The various twists and turns re design were understood and dealt with , and a solution found.
He liasised with ourselves and our own builders seemlessly and with speed.
We would recomend Anthony (Storey) to all potential clients of Wickes MK for an expert and professional design.

I recently visited the Milton Keynes store and spoke with Design Consultant Anthony who helped me order my new kitchen. His knowledge and expertise was excellent and his visit to my home was very useful as I could discuss a few options with him whilst he was there. I felt very confident about any suggestions he made in respect of my kitchen design and what I thought would be a difficult process was in fact very easy. I would definitely recommend him to anyone who is considering ordering a new kitchen.

Recently purchased a kitchen from Wickes Milton Keynes . Spoke to Nathan the design consultant who designed my kitchen. His experience and services are truly amazing. He listened to my requirements and provided me with a kitchen within my budget whilst maximising space. Further, he provided regular updates and fixed a last minute issue promptly. I would 100% recommend using Nathan for your kitchen or bathroom.

Went to the click and collect desk in the shop. I stood while I watched the people I had walked in with get served at the till after collecting there goods from the shop. I had to ask a Wickes employee if he could help me and the answers was, just let me finish this, which was putting a can of paint back on the display. I stood a watched him looking for the right spot to place the can of paint (well done, very diligent). Meanwhile I was waiting and watching more people pass the till after being served. Eventually he returned and served me.

I think the lesson I have learned is Wicked do great products but the click and collect, which is ment to speed things up is rubbish.

Sarah came in and listened to my ideas and she made my dream came true. Sarah was always on hand, any question or query she replied instantly. Thank you again for all your help.

excellent service throughout
Can Barton was very helpful

The designer was amazing-Anthony Storey
Design Consultant - everything I wanted and more
He advised on colour of cupboards and quartz worktops- perfect
Quality of kitchen- no complaints at all
Thank you Anthony

Visited Milton Keynes Branch today and a member of staff called Lewis went above and beyond helping me select and transport some timber to my van.

From our first visit to the Milton Keynes showroom to the completed installation the service from Wickes and the installation team has been absolutely fantastic.

Sarah was brilliant in helping us with the design, always suggesting options and answering our questions. Even with our indecision over the final plan nothing was ever too much trouble.

The delivery of the kitchen came when expected and all items were present and in perfect order.

Our Fitters (Richard & Lewis) were the best we could have hoped for. They were polite, clean and always arrived on time. They were absolute stars, always consulting us when required but also sharing their experience to help us make the right decisions. The final kitchen is perfect, fitted to the highest standard.
Richard certainly likes his tea :)
We would definately recommend Wickes and the fitters

We used Nathan for our kitchen design. He was absolutely brilliant, guiding us through the whole process and helping us to realise our vision. The installation was a smooth process and the customer service has been excellent. Couldn't fault it.

I always have a positive experience at this store; the staff are very knowledgeable and have always been helpful when I have asked questions, giving great advice and pointing me in the right direction.

We are a local charity and are currently doing up our premises with the aid of the local college . We had brought a lot of paint from your Bletchley branch a young lady at the till and two lads on your customer service they were so helpful a pleasure to shop with them we are senior citizens even took everything to the car Sat 15th . Sunday we had to get the remaining from MK liz served us and again went that extra mile all a credit to your company

Thank you so much for all your support and patience with a difficult and large order. You were amazing Liz at milton keynes wickes 👏 ❤️ 💖

Wickes have come such a long way in the last 20 years. Their products are good quality and their pricing is highly competitive. I have been a customer of the Milton Keynes branch of Wickes for almost 12 years, and have always been given a lot of help when sourcing a product, or returning one, or just making a purchase. The staff at Wickes are always very friendly and helpful. In particular, I have always received a totally friendly and professional service from RACHEL, whom always goes that one step further to help. There are times - fortunately not that often - when I have had to return an item, and I'm only too aware that dealing with returns takes up a little more time at the checkout than a normal purchase transaction would , and this might slow the checkout flow for customers waiting. However, all the staff quickly attend to the situation by assigning staff to extra checkouts to alleviate the problem.
The staff are most certainly a huge asset to the Milton Keynes store. Thank you to all.

Cam was excellent from start to finish. I think it really helps that the designer is the person who physically comes and looks/measures the space. It enabled him to make the absolute best of what there was and truly hear what I was looking for. Any hiccups were quickly resolved when part of the delivery was missing. Super service from Cam and the Milton Keynes store. Thank you.

Anthony made constructing a visual of our new bathroom fun, informative and super-fast. Very impressed with the efficiency and friendly manner. We had a kitchen installed a few years ago by Wickes, so choosing them again for our bathroom was a bit of a 'no brainer'! Thank you.

We had our kitchen fitted in 2023 and the worktop (Pati Oak) had started showing water marks/stains. We complained to Wickes in November 24 who sent the complaint to the manufacturers of the worktop. The manufacturers subsequently came back and said it was a customer fault, saying the melamine resin of the laminate surface has been damaged. This occurs when water and dried residue, possibly from cleaning fluid come into contact with each other. This then causes a chemical reaction resulting in damage to the melamine surface! We have never cleaned our worktop with anything other than wiping it over with a damp cloth after washing up! We weren't given any advice/guidance when the kitchen was fitted with regards to the worktop. The supplier has decided all of this from photos rather than actually coming to inspect it. We then took our complaint to the furniture ombudsman who has now said that the burden of proof is on the customer and they have ruled in favour of Wickes/the manufacturer. This is unbelievable service, how can the worktop be fit for purpose if it can't even withstand being wiped over!! The furniture ombudsman have now said we need to get a third party report to be able to take this further. I would not order from Wickes ever again and indeed whatever you do, do not order Pati Oak worktop!!!! It's not fit for purpose and this is just a cop out from the supplier of the worktop. It also seems it's not worth going to the furniture ombudsman either as this was a pointless exercise!!

We got our new kitchen in Winterhill- Milton Keynes last year. We booked our appointment online. Sarah Powell was our adviser and I am very happy that she was! Her customer service was excellent.
She was very helpful and knowledgeable and she went above and beyond. You felt that she cared and that she enjoyed her work. She was very responsive when we needed to contact her via email.
We are planning to add more units this year and it was pleasure to be taken care of by her again today.

Thank you Sarah!

So many issues. Poor design, faulty parts, poor labourers and took over a year to resolve during which the smell of sewage was leaking into our upstairs. I would really take caution before going through them. The whole affair has left us emotionally shattered.