Wickes - Midsomer Norton Reviews 

Visit the store today to purchase some paint, was greeted by a very friendly young lady (Lauren) who helped my locate the correct paint and all my other materials. Wish more young people were like this, Thank you

We were looking for a new kitchen and had the very fortunate opportunity to be given an appointment with Chelsea at the Midsomer Norton store. She has been fantastic. She listened to our ideas, gave sensible solutions. We never felt that Chelsea tried to over sell us items we didn't need. She remembered our choices and put together the cupboard and worktop colours ready for our appointment.
We looking forward to seeing the finished project.

Young man at till offered to help me carry my items to the car, I didn't ask for help he offered, very helpful

Excellent customer service provided by Lauren / Operations Manager & Stuart and also Sophie in the bathroom design section Midsomer Norton!! Will definitely be back!

I had an issue with a damaged laminated flooring board. I saw ‘Josh’ the manager who went out of his way to not only replace the damaged board, but also to help me go through the replacement boards to ensure I got the right matching grain.

We moved house in June 2024 and needed a new kitchen.
Having had a kitchen fitted by Wickes in 2014 decided to go back to them to see what they could do.
From our first contact with Sophie our planner at the Midsomer Norton branch everything went from good to great.
Her planning skills helped us get a dream kitchen which was the highlight of a major home improvement.
Next up steps Justin our (and Wickes) local fitter. His skill and attention to detail was beyond first class, nothing was to much trouble.
Well done Sophie and Justin you are consummate professionals at what you do and a credit to Wickes.
Two very happy customers, John and Vanessa Webb, Holcombe, Somerset.

Zero product knowledge from two members of staff. I went into the store and asked specifically where I could find reflective foil to place behind radiators. The first young girl at the till said they didn't stock it and I would have to buy on line. I returned to my car and looked online. It was showing 76 rolls in stock at this store. I returned into the store and asked an older lady where I could find it. She just said she would have to go and look on the computer. She walked off to the till to do that. Within a minute I found the item and returned to the till, paid and left. I will never go to that store again, apalling service.

Sophie was fantastic when helping us get our kitchen. She was able to fit us in on the day for a design appointment and made sure we got the best deal possible. She went out of her way to be helpful and we found her very friendly; she made the whole process easier and quicker for us. Would recommend!