Wickes - Maldon Reviews 

105
•
TrustScore 4.5 out of 5

4.6

Wycke Hill, Maldon Essex, CM9 6UZ, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Started to use Wickes several times recently. All online except one visit to the store in Maldon Essex. The £4 delivery charge is exceptional value. Have bought skirting boards, variety of wood, screw... See more

Company replied

Rated 5 out of 5 stars

Very happy for the help and kind donation to support a local charity in keeping there community hall safe and maintained

Company replied

Rated 5 out of 5 stars

My partner and I have just purchased a new kitchen through Hazel at Maldon Wickes. She is so helpful, knowledgeable, friendly and professional. She literally helped us throigh every single question an... See more

Company replied

Rated 1 out of 5 stars

Wickes Maldon - web site says 18 bags of builders sand in stock. When you get there they have one bag which is split and half the contents missing. Asked if they had more and told even if they did the... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Maldon

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(105)

14,656 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy for the help and kind…

Very happy for the help and kind donation to support a local charity in keeping there community hall safe and maintained

29 September 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Hello Skippy, We're so pleased to hear about the positive impact our donation has had in supporting a local charity and helping to maintain their community hall. It's wonderful to know we could assist. - FC

Rated 5 out of 5 stars

Fair prices

Fair prices. Always seem to have in stock what I need. Staff for the most part are very knowledgeable them that are not shore will find out. Kay in particular is my go to person very helpful and very knowledgeable

18 September 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Hi Paul, We're so pleased to hear that you consistently find what you need and appreciate our fair prices. It's wonderful that our team's knowledge and helpfulness, especially from Kay, make your visits positive. - FC

Rated 5 out of 5 stars

Great store helpful staff

Recently visited the maldon store, they had everything i needed and Linda was very helpful.

18 July 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Hi Robert, We are so pleased to hear that you found everything you needed at our Maldon store and that one of Linda was very helpful during your visit. Thank you for your positive feedback! - Sean

Rated 5 out of 5 stars

Normal good service from Wickes Maldon

Normal good service from Wickes Maldon. Thanks to Linda for her help.

31 August 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

We are so happy to hear that you had a positive experience and received good service from Linda, SP. We appreciate you taking the time to share your kind feedback. - Andrew

Rated 5 out of 5 stars

Linda from the Maldon store

When visiting the Maldon store I spoke with a member of staff, Linda. She was very pleasant and helpful. Thank you Linda.

28 August 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Hi Andrew,

It's great to know that Linda was pleasant and helpful. Thank you for sharing your kind feedback. -Ellysse

Rated 5 out of 5 stars

Linda at Maldon

Linda at Maldon, was so helpful and knowledgeable in what we required using specialist paints, very helpful and great personality

30 August 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Hi KL,

We're pleased to hear that Linda was helpful and knowledgeable regarding your specialist paint requirements. It's great to know they had a great personality too. Thank you for your kind feedback! -Ellysse

Rated 5 out of 5 stars

Staff always friendly and helped me…

Staff always friendly and helped me find the items I needed
:)

26 August 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Thank you for taking the time to share your positive feedback. We're so pleased to hear that you found our team members friendly and helpful in assisting you with the items you needed. -AK

Rated 5 out of 5 stars

Helpful members of staff are very…

Helpful members of staff are very helpful and will always lend a hand when needed

27 August 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Thank you for your fantastic review! We are so pleased to hear that our team members are always helpful and ready to lend a hand when needed. -AK

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful Hugh took the heavy items to the vehicle and it was much appreciated

15 August 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

We're so pleased to hear that our team was helpful and that Hugh provided such great assistance with your heavy items. Thank you for sharing your positive experience! -AK

Rated 5 out of 5 stars

Buying online and only £4 delivery charge

Started to use Wickes several times recently. All online except one visit to the store in Maldon Essex. The £4 delivery charge is exceptional value. Have bought skirting boards, variety of wood, screws, buckets, rollers, sealants and so far no issues. Even bought a special order of 500mm x 3000 x 3mm clear acrylic sheet which is a 6 day delivery and turned up on the 6th day

6 August 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

We're so glad to hear you've had such positive experiences with us recently, both online and at our Maldon store! It's fantastic to know our delivery service and product range have met your expectations, and that your special order arrived on time. - AB

Rated 1 out of 5 stars

Needed a 12volt car tyre inflator…

Needed a 12volt car tyre inflator quickly. So I bought Wickes 'Sakuts SS3603 12v compressor. The service in shop was polite and business-like (no complaints on this count), but the product is terrible! A total waste of £14! It was incredibly noisy, and it took an inordinately long time to add a few psi to my grandsons tyre. My advice- DO NOT buy this product, however desperate! Sorry Wickes, this product has let me, and you down.

23 July 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

We are very sorry to hear about your disappointing experience with the 12v compressor. We understand your frustration with its performance and the noise it produced. We appreciate you bringing this to our attention. - Sean

Rated 5 out of 5 stars

As U2 once sung….”i still haven’t found…

As U2 once sung….”i still haven’t found what im looking for”. As Hugh & Cry once sung “I’m looking out for Linda” I found Linda at the till and she took me to round cable clips that I couldn’t find. She was very helpful and polite. Thanks Linda

4 July 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Hi, Neil. Thank you for taking the time to share your experience with us. We're delighted to see that, unlike Bono, you finally found what you were looking for! It sounds like Linda hit all the right notes with her helpful and friendly service. Thanks again for your kind feedback. - Scott H

Rated 5 out of 5 stars

My partner and I have just purchased a…

My partner and I have just purchased a new kitchen through Hazel at Maldon Wickes. She is so helpful, knowledgeable, friendly and professional. She literally helped us throigh every single question and query. She explained everything to us in ways we understood and spent so much time going through all the minor details without pressure or rush. Would recommend Hazel without a shadow of a doubt.

13 June 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Hi Terri, we are so pleased to hear that your kitchen purchase was such a positive experience. It's wonderful that Hazel provided such helpful, knowledgeable, and professional assistance, guiding you through every detail. Thank you for your recommendation! -LR

Rated 1 out of 5 stars

Wickes Maldon

Wickes Maldon - web site says 18 bags of builders sand in stock. When you get there they have one bag which is split and half the contents missing. Asked if they had more and told even if they did they couldn't put them out as their forklift was out of order. Pick up a couple of other items and when checking out staff more interested in talking to each other the dealing with the customer in front of them

8 May 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Hi Douglas,

We appreciate you bringing this to our attention. We're sorry the stock levels were inaccurate and for the service you received. We'll address this internally to improve our service and accuracy. Thanks for your feedback. -Ellysse

Rated 5 out of 5 stars

Friendly

Linda, Shirley and Kay are always friendly and helpful and a credit to your store.

18 April 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Hi, Martin. Thank you for taking the time to share your review with us. We're really pleased to see that, Linda, Shirley and Kay, were all friendly and helpful. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Good value products

Good value products, friendly staff in store. Linda was very helpful on the tills.

18 April 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Hello Mike, thanks for your five-star review, and I'm glad you enjoyed the helpful & friendly service from Linda in our Maldon store! - Dylan

Rated 5 out of 5 stars

Lady that served me was so friendly and…

Lady that served me was so friendly and pointed out exactly where in your store I could find what I was looking for
Thank you

18 April 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Hi Headdon,

We're so glad to hear that our team member was friendly and helpful during your visit! We appreciate your kind words and feedback. -Ellysse

Rated 5 out of 5 stars

Kay.

Kay, from the till in Maldon, helped me transfer a heavy item to my car. Thank you

17 April 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Hi susanlivermore, We're so happy to hear that you received such great assistance from Kay. We appreciate you taking the time to share your positive experience. -LC

Rated 5 out of 5 stars

Just to say Thankyou to Linda for all…

Just to say Thankyou to Linda for all your help today. You were so helpful. And very kind.

19 April 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Hi, We appreciate you taking the time to share your positive experience with us. We're so glad to hear that Linda was helpful and kind. -Summer M

Rated 5 out of 5 stars

First class service

Was served by Linda at Wickes Maldon today. Very pleasant and helpful. An excellent ambassador for wickes.

18 April 2026
Unprompted review
Wickes - Maldon logo

Reply from Wickes - Maldon

Hi Alan, Thank you for taking the time to share your review with us. It is great to hear that Linda was able to provide excellent customer service! -Summer M

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look