Store had everything I needed but Full credit to Nat. Absolutely phenomenal employee. Answer the phone and talk through it exactly what you had in stock, then happened to bump into him when I arri... See more
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We recently had a kitchen designed and fitted by wickes. From start to finish Sandhu and the team at the Hinckley branch were absolutely fantastic. Sandhu went above and beyond making our experience f... See more
Company replied
Katie has been on cashier duty for my last few shopping trips to Wickes Hinckley. Always a cheerful greeting & very pleasant manner. She really lifts the mood.
Company replied
The elderly woman at the till was shocking, she is customer facing for gods sake! Never spoke she looked like she never wanted to be there. Nice store been going there for years, never really write re... See more
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Company details
About Wickes - Hinckley
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Written by the company
- Promise 1
Contact info
Sword Drive, Hinckley, Leicestershire, LE10 0GL, United Kingdom
- +441455613385
4.7
Excellent
92 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Excellent Service From Katie.
4 July 2026
Unprompted review
Reply from Wickes - Hinckley
Hi, Nick. Thank you for taking the time to share your review with us. We're delighted to see that Katie provided excellent customer service. Thank you again for your valuable feedback. - Scott H
Katie has been on cashier duty for my…
Katie has been on cashier duty for my last few shopping trips to Wickes Hinckley. Always a cheerful greeting & very pleasant manner. She really lifts the mood.
4 July 2026
Unprompted review
Reply from Wickes - Hinckley
Hi, Paul. Thank you for taking the time to share your review with us. We're really happy to see that Katie is always cheerful and friendly during your visits. Thank you again for your kind feedback. - Scott H
Katie gave excellent customer service!!
2 July 2026
Unprompted review
Reply from Wickes - Hinckley
Hi, Martin. Thank you for taking the time to share your review with us. We're delighted to see your happy with the customer service provided by Katie. Thank you again for your valuable feedback. - Scott H
Friendly staff
Friendly staff, served by Katie, very helpful and polite. Got everything I needed.
3 July 2026
Unprompted review
Reply from Wickes - Hinckley
Hi Peter, we're so glad to hear our team was friendly and helpful, and that you found everything you needed. Thank you for your kind words! -LR
Karen always looks after us and gets us…
Karen always looks after us and gets us anything we need
3 July 2026
Unprompted review
Reply from Wickes - Hinckley
Hi Jack,
We're so pleased to hear that Karen always looks after you and ensures you have everything you need. Thank you for your kind words! -Ellysse
Katie made it easy
Katie made the exchange process so easy, even though I brought the original items at a different store. Very happy and friendly service.
2 July 2026
Unprompted review
Reply from Wickes - Hinckley
Hi Josh, we're so pleased to hear that our team member made your exchange process so easy, even though the original items were purchased at a different store. We appreciate your kind words about the happy and friendly service! -LG
Nice store with friendly staff
Nice store with friendly staff. I Use the app to check stock and offers as this isn't the biggest site, usually got what I need and service with a smile.
30 June 2026
Unprompted review
Reply from Wickes - Hinckley
Hi Pedro, we're so pleased to hear you find our store nice and our staff friendly. It's great that you find our app helpful for checking stock and offers, and that you receive service with a smile! -LR
Store had everything I needed but Full…
Store had everything I needed but Full credit to Nat.
Absolutely phenomenal employee. Answer the phone and talk through it exactly what you had in stock, then happened to bump into him when I arrived at store and he could not have been more helpful, knowledgeable and professional. Superb experience. Thank you.
28 June 2026
Unprompted review
Reply from Wickes - Hinckley
We are so pleased to hear about your superb experience and that Nat was so helpful and professional. Thank you for your kind feedback! -AK
We recently had a kitchen designed and…
We recently had a kitchen designed and fitted by wickes. From start to finish Sandhu and the team at the Hinckley branch were absolutely fantastic. Sandhu went above and beyond making our experience faultless. Would strongly recommend!
16 March 2026
Unprompted review
Reply from Wickes - Hinckley
Hi Nicholas, we're so pleased to hear about your fantastic kitchen experience! It's wonderful that our team provided such faultless service from start to finish. Thank you for your strong recommendation! -LG
Bought a strimmer from Wickes today
Bought a strimmer from Wickes today. Nat was extremely helpful. He was very pleasant and knowledgeable. I am also pleased with my purchase!
28 June 2026
Unprompted review
Reply from Wickes - Hinckley
We are so pleased to hear you had such a positive experience with Nat and were happy with your purchase! Thank you for your wonderful feedback. - AB
Reply from Wickes - Hinckley
Hey Kavi, thanks for your five-star review, and I'm glad you enjoyed the service in our Hinckley store! - Dylan
One of the best in Hinckley not like…
One of the best in Hinckley not like B&Q this store is brilliant. Customer service is 100%. Everything is clean. You’ll find it straight away and if you’re not sure ask the staff and always there to help you go out their way.
15 June 2026
Unprompted review
Reply from Wickes - Hinckley
We're so pleased to hear about your positive experience at our Hinckley store! It's wonderful that our team's customer service and helpfulness made your visit brilliant. Thank you for your kind feedback. - AB
The elderly woman at the till was…
The elderly woman at the till was shocking, she is customer facing for gods sake! Never spoke she looked like she never wanted to be there. Nice store been going there for years, never really write reviews but I feel I had to. That was a bad customer experience, sorry Wickes but look at your front facing staff.
25 May 2026
Unprompted review
Reply from Wickes - Hinckley
Thank you for your feedback, and we’re sorry to hear about your experience, this isn’t the level of service we aim to provide, and we’ll address this with the store team. -AK
Very helpful in store
Very helpful in store , very prompt and quick at organising everything and kept me updated throughout the whole process. Would highly recommend
16 April 2026
Unprompted review
Reply from Wickes - Hinckley
Hi Sarah, we're so glad to hear we were helpful in-store and kept you updated throughout the process. We appreciate your recommendation! -LR
Kitchen Project
From start to finish our kitchen designer, Karen Waldron, Hinckley branch, was excellent. She came to see us at home, measured up and listened to our requirements and booked a date for us to review the design in just a few days. She was very patient whilst we looked at styles and colours that we wanted and suggested appliances and extras that we might want to be included, and provided us with print outs of the plan to take away. She was very friendly, approachable and extremely patient when we decided on some changes that we wanted to make to the design on more than one occasion. She was very personable and explained the whole process from order, to delivery and then installation taking into account our preferred timescales for when the installation started in order to allow for other aspects of the project to be completed. Our installer Andy and electrician Rob were just brilliant. All in all our experience of choosing Wickes for our new kitchen was excellent and we couldn't have asked for a better designer.
10 January 2026
Unprompted review
Reply from Wickes - Hinckley
Hi JR, We're happy to hear that our kitchen designer was excellent from start to finish, listening to your requirements and providing helpful suggestions. It's great to know that you found them friendly and patient when making changes to the design. We appreciate your feedback regarding the installation process and are so glad you had an excellent experience choosing us for your new kitchen. - Sean
David Taylor at Wickes Hinckley
I’ve had plenty of pleasant experiences at Wickes Hinckley and the staff are all pleasant however this one is a big shout out for David Taylor. Helpful and always has a useful and constructive comment to make. You just warm to the way he treats customers in a polite and friendly but not “corporate” way.
Wickes take note. David Taylor treats the customers exactly how it should be done. You should promote this guy and give him a training role mentoring other staff members on how to give great customer service. He’s probably the best I’ve ever seen in retail front end customer service
25 April 2026
Unprompted review
Reply from Wickes - Hinckley
Hi, David. Thank you for taking the time to share your experience with us. We're delighted to see that you find our staff to be pleasant, especially, David, who really stands out for going above and beyond to provide a warm and friendly service. Thank you again for your kind words. - Scott H
Excellent from start to finish
Excellent from start to finish
Well done . Very happy
20 February 2026
Unprompted review
Reply from Wickes - Hinckley
Hi Richard, we're happy to hear that you had such a wonderful experience. Thank you for sharing your positive feedback with us! -LG
Kitchen and bathroom design …
Harkunwar Sandhu What a fantastic meeting to discuss kitchen and bathroom renovation/design. Informative, gave options, ideas, absolutely knew his stuff. Well done Harkunwar, Wickes are lucky to have you 😊
14 April 2026
Unprompted review
Reply from Wickes - Hinckley
Hi Julie, We're happy you found the meeting with Harkunwar Sandhu to discuss your renovation/design informative and helpful. It's great to hear that the options and ideas provided met your needs. Thanks for your positive feedback! - Sean
Brilliant start to our kitchen journey…
Brilliant start to our kitchen journey with Sandhu, great guy who has put a lot of time and effort already into creating our dream kitchen.
Would highly recommend, excellent customer service.
22 March 2026
Unprompted review
Reply from Wickes - Hinckley
Hi, Karen. Thank you for taking the time to share your review with us. We're delighted to see that your design consultant Sandhu took the time to create the kitchen of your dreams, whilst providing an excellent design service. Thank you again for your kind feedback. - Scott H
Brilliant store
Brilliant store, friendly team, click and collect is mega fast 👍
23 March 2026
Unprompted review
Reply from Wickes - Hinckley
Hi N Mackers, We appreciate you taking the time to share your positive experience. We are so glad you found our team friendly and click & collect fast. -LC
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