Wickes - Glossop Reviews 

78
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TrustScore 4.5 out of 5

4.7

Glossop Brook Road, Unit 3, Wren Nest Retail Park, Glossop Cheshire, SK13 8GN, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Tom was able to help me with the choice of timber. He was thorough and clear on giving his information on the different timber also using websites to show me the extra info.

Company replied

Rated 5 out of 5 stars

Bought some long pieces of worktop yesterday and really needed some help getting them into my van. Tom M was a really helpful and friendly member of staff who helped me with this, making it a fast snd... See more

Company replied

Rated 5 out of 5 stars

Ellisha assisted us when we chose a kitchen at Wickes Glossop. She was helpful from start to finish. She was very professional and came to our home to make sure the measurements were correct and what... See more

Company replied

Rated 1 out of 5 stars

A house visit was carried out by Mike from the Glossop, Hyde branch and a layout was agreed. I am expressing my dissatisfaction regarding the lack of communication and the delay in receiving my kitch... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Glossop

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Glossop Brook Road, Unit 3, Wren Nest Retail Park, Glossop, Cheshire, SK13 8GN, United Kingdom

  • +441457726600

4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

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4.7

All reviews

(78)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently visited the Glossop branch…

I recently visited the Glossop branch 10/2/25 and was served by Lottie who was friendly and helpful. I'm a regular customer and find the staff at the branch are knowledgeable and helpful.

D. Chapman

10 February 2025
Unprompted review
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Reply from Wickes - Glossop

Hi Danielle, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lottie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

glossop wickes Mark to the rescue

Went in to glossop wickes and didn't have a clue what it was I was looking for, a chap asked if I was OK, I explained (sort of) what it was I needed,he found what it was,(how I don't know) big help,thanks Mark,

8 February 2025
Unprompted review
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Reply from Wickes - Glossop

Hi Julie, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Top help from staff

Tom B. And Lottie were amazing, assisting me with all my inquiries… they even helped direct me to everything I was looking for and even offered great recommendations. Great staff, 10/10 will shop again

14 January 2025
Unprompted review
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Reply from Wickes - Glossop

Hi Joseph, thanks for taking the time to share this feedback, we are pleased to hear that Tom and Lottie were amazing and were able to assist, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Would just like to say excellent customer service

Would just like to say excellent customer service today on my visit to wickes Ruben was more than helpful and very friendly nothing was rouch trouble all the staff were really welcoming and helpful too

21 December 2024
Unprompted review
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Reply from Wickes - Glossop

Hey Emma, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Glossop store! - Dylan

Rated 5 out of 5 stars

Called wicks glossop have great staff. in at glossop branch of wicks…

Called in at glossop branch of wicks just to look at some kitchen units to build a kitchen island, we were greeted by a young lady called Niamh , she was so polite and accommodating with a wealth of knowledge, and without being pushy, she could not of helped us anymore, we are so glad that we got her expertise, we were going to look around at different places, however she was so helpful she got our sale, I would recommend wicks at glossop and definitely recommend Niamh , she was outstanding
Thank you wicks 💯💯🤩🤩🤩👏👏

24 November 2024
Unprompted review
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Reply from Wickes - Glossop

Hey Lee, thanks for your five-star review, and I'm delighted that Niamh in our Glossop store was super helpful throughout your visit! - Dylan

Rated 5 out of 5 stars

Great staff here!

Staff here always have gone the extra mile for me on numerous occasions to find items hidden on shelves. Only criticism is that the marker on Google maps is not in the correct place, it is over the shopping complex that has Argos etc not the carpark behind which is Wickes, I and other people have told Google and tried updating it but for reasons I don't understand the map marker is still not in the correct place meaning people drive into the wrong car park then have to turn round and drive to the right one. Apart from this I find Wickes Glossop excellent.

24 October 2024
Unprompted review
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Reply from Wickes - Glossop

Hi, Ronnie. Thank you for taking the time to share your review with us. I'm really happy to see that you find our staff to always go the extra mile when visiting our Wickes store in Glossop. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I had an excellent customer service…

I had an excellent customer service experience from Thomas Murphy at your glossop store.Thomas was very pleasant and extremely knowlegable about the products I was enquiring about.This allowed me to purchase the correct products required. Additionally he was more than happy to assist myself to load and then unload my purchases into my car. A credit to the company.I will definitely return and recommend wickes to others for DIY shopping.

5 October 2024
Unprompted review
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Reply from Wickes - Glossop

Hi Pauline, thanks for taking the time to share this feedback, we are pleased to hear that Thomas was pleasant and extremely knowledgeable, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Fabulous service from Sara

Fabulous service from Sara.
Swapped an extractor fan that had failed and returned unused paint
Will be using Wickes more often. Thanks

16 September 2024
Unprompted review
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Reply from Wickes - Glossop

Hey Andy, thanks so much for your five-star review, and I'm glad that you enjoyed the service from Sara in our Glossop store! - Dylan

Rated 5 out of 5 stars

Helpful prompt service

Just bought some loft insulation and a mixer tap for the kitchen from Wickes. Both times I was helped by Tom Murphy who went out of his way to find info. Extremely prompt and helpful. Thanks Tom

7 September 2024
Unprompted review
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Reply from Wickes - Glossop

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Tom we out of his way to find out the information you needed. We appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

5 STARS 🌟 for Cara

I use the store on a regular basis and some of the staff are really helpful like Cara every time I come in and Cara is working she asks me what I need and helps me as much as possible and Cara is great on the tills as well I’d go as far to say when I see Cara she brightens up my day and puts a smile on my face 5 stars

13 September 2024
Unprompted review
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Reply from Wickes - Glossop

Hey Will, thanks for your wonderful feedback, and I'm glad that you love the service from Cara in our Glossop store! - Dylan

Rated 4 out of 5 stars

Came into the store at weekend to open…

Came into the store at weekend to open a trade account.
The lady on the customer service desk, Cara, was really helpful and made the process very straightforward.

1 September 2024
Unprompted review
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Reply from Wickes - Glossop

Hey Daniel, thank you for your positive feedback, and I'm glad that Cara was very helpful through the trade account process! - Dylan

Rated 5 out of 5 stars

Good experience

Very friendly

7 September 2024
Unprompted review
Wickes - Glossop logo

Reply from Wickes - Glossop

Hi Michael, Thank you for taking the time to leave your Google review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

I have been in store several times…

I have been in store several times mainly on a Saturday to get different bits and pieces and the young lady on the till Cara is always so pleasant and helpful nothing is too much trouble for her.

M warden

7 September 2024
Unprompted review
Wickes - Glossop logo

Reply from Wickes - Glossop

Hi Nadine, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with the service provided by Cara. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

I came in late in a Saturday to look…

I came in late on a Saturday to look for small item, ended up discussing fitting a new kitchen with Reuben at the Glossop store. He was helpful, friendly, fast, efficient and patient. We went through kitchen quote and I will now be buying my kitchen from Wickes Ince I double confirm the unit sizes.

31 August 2024
Unprompted review
Wickes - Glossop logo

Reply from Wickes - Glossop

Hi Frostie, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with, Reuben, who was able to provide an excellent service and quote for your new kitchen. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB

Rated 5 out of 5 stars

Great service

The staff at the glossop store were very helpful with planning and advising about our bathroom. Simi and niamh in store were very welcoming friendly polite and professional . Great customer service

28 June 2024
Unprompted review
Wickes - Glossop logo

Reply from Wickes - Glossop

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Simi and Niamh were very friendly and welcoming, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Me bathroom

We had our bathroom designed by a lovely lady Simisola Daniel at Glossop Wickes.
Nothing was too much trouble she gave us some great ideas and really spent time on everything.

8 June 2024
Unprompted review
Wickes - Glossop logo

Reply from Wickes - Glossop

Hey Helen, thank you for your wonderful feedback and I'm glad that Simisola was first class throughout your bathroom design, enjoy your new space! - Dylan

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