Wickes - Farnborough Reviews 

Hilary was very helpful in store and severed us at the counter with great customer service skills

We visited the Farnborough store and asked Michelle for help with a ain’t colour we were struggling with matching, she was extremely helpful she didn’t make us feel rushed and after exploring several options unsuccessfully she found us a suitable colour match. Thank you Michelle, your help and patience were greatly appreciated.

ventured into wickes and was looking around and needed some help with nails and this lovely bloke called Ryan was there to help, helped me get the correct ones and actually suggested a cheaper alternative saving me quite a decent amount, will be back excellent service very polite and well spoken

My husband and I came into Wickes looking for a specific Duluxe mix however, we struggled to find it for a while until we were approached by a lovely member of staff named George who showed us exactly where it was. All members of staff were exceptionally lovely and happy to help! ;)

I visited Wickes Farnborough to buy some decking stain. I was unsure which to get but thankfully a lovely member of staff call George approached me to help. He advised on a barratine decking stain which turned out to be a perfect fit. George was polite, friendly and made my experience pleasant, I would recommend him for employee of the month or certain recognition.

Great service in store from Megan. Got all the items I was looking for

Have to say i was pleasantly delighted with my experience, after the utter shambles in B&Q over the years I thought I'd adventure out further afield and by surprise a Wickes store in the very town. I was none the wiser and I'm sure many of you are too. There was a young chap by the name of Ryan, just so pleasant and polite, knew a thing or two about the different types of sand aswell. Such a good experience I had to share it. Made sure I caught his name and the lovely lady at the tills gave me a review card aswell. Will definitely be making a trip in the future with the utmost level of service I received

Good information about product and kind help to customer

2 shopfloor staff seemed to busy to help us but Hilary behind the front desk is a diamond. A true asset to your company, helpful friendly and very knowledgeable.

It took a little while to find the water butt I was after, but the staff, especially Fay, was super helpful and didn't give up

Had to collect 173 bags of sub base, ballast, and cement (roughly 4 tonnes) after being let down by another supplier who failed to deliver bulk bags and didn’t communicate why. Timing of the job meant no alternative but to buy in small bags. Stuart at Wickes in Farnborough was enormously helpful, helping us to shift a good number of the bags into the van, and helped us get access to the last load after the gate had been locked. Really helped save the day!

I had great friendly help for a nice lady called cadie. I was after some door handles for my bathroom and wasn't sure what to get and cadie gave me some great advice. So thank you very much.

Cadie was incredibly helpful when I visited this location! She provided top notch customer service and efficiently identified the fan I needed for my home, I'd happily shop here again!

I cane into wicks to buy some pins and was helped by a man that I heard someone else call Sam. He was very friendly and helpful, even though they didn't have what I was looking for I am very happy with Sam's customer service skills

I asked for some help from Stuart, the assitant manager. He was extremley helpful, very knowlegeable and polite. I would recommend shoppimh here. Super coustomer service. Thanks Gary

Popped in to get topsoil and compost. I’m in my 80s now and the colleague in the store Fay offered support for me to get my purchases into the car. Great help and support so thoughtful and was very appreciative

I had an absolute nightmare with the delivery. They delivered the tiles days before I had booked it and then even though I contacted customer service to agree a new date they turned up again on a date I hadn’t agreed to . I had to take an impromptu day off to take delivery and they only sent one man. I ended up having to unload my tiles myself. A complete disaster from start to finish

Made an enquiry and booking for a home visit for a full bathroom refit( albeit small). All good up to this point . Good discussion about requirements , made additional booking to review plan and quote for about a week later. Got a call on the morning I was due to go to the showroom to advise ‘system’ issues….since then silence!! Nothing!! Tried calling the branch, asked for the designer by name to which the response was who?? Does he work here?? Not very inspiring!! Still nothing as I write this despite leaving a message for a call back, and being advised in the absence of our visit ‘we will send over your estimate and product list, and reschedule your visit to the branch’ .
Right now have no idea where we are at with this!!!

My wife and I met with Simon Dredge, the kitchen design consultant at Wickes, Farnborough, Hants, to discuss remodelling the kitchen in our house in April 2026. We found Simon to be friendly, honest and very knowledgeable, and he was able to give us some very good design ideas for our kitchen and realistic costings.

The item was ordered in store and duly delivered very quickly from the manufacturers. The towel rail is of good quality.. It is just a shame that that it doesn't have the fixing screws included