Wickes - Dorking Reviews 134

Had a great experience at the Dorking branch today. Not enough stock on the shop floor for the particular item I wanted. Asked Dan, really helpful, got the remainder of the stock I required. Fair play.

Staff were very polite and Craig helped load six extremely heavy bags of wood chip into the car with ease. Thanks very much Craig.

I asked for help loading my car.
Craig helped me without hesitation and made sure everything was packed neatly.
Well done Craig good job and thank you

I went to collect some bags of sand from Wickes today. I was served by Craig whom I found to be very polite and courteous. He offered to carry the bags out to my car - for which I was extremely grateful as I was just getting over an illness. Thanks.

I can’t rate this Wickes store highly enough. Always friendly, helpful and quick.

I’d like to make a special mention of Craig who always has a smile ready, is keen to help however possible, and goes the extra mile.

Thanks all!

Craig - what a lovely helpful human. Sourced soil and loaded for me. Not the first time this person has been helpful in this store. Thank you

I wanted 10 bags of compost and Craig was amazing! He was so helpful and kind and went above and beyond. Thank you for saving my back!

Craig at the Dorking was so helpful and friendly today, helping me carry my purchases to the car because I have an injury. Thank you.

I ordered 5 bags of top soil online within 10 minutes I had a notification to collect it from the Dorking store.
In store a young man called Craig brought my order on a trolley and then asked if I needed further help, which I did.
He proceeded to take my order to my car and load it for me.
I was very happy to get the help that was offered so willingly.
I’m 69 years old and have recently had a stroke, getting help without having to ask for it made me feel very grateful.
Well done Craig for brilliant customer service it was much appreciated.

Craig was absolutely fantastic. He was really helpful and we couldn't have had a kinder person to help us. Thank you!

Just visited my local Wickes
They were extremely helpful especially Craig who helped me load up after I had left the shop
Well done Wickes and Craig

Great service, as always. Three bags of compost loaded in my car for me. Good value and helpful staff. Thank you.

Emily at Dorking has been brilliant at steering us in the right direction with our kitchen.So far quite a painless journey, helped by her knowledge and efficiency. Hopefully the delivery of the kitchen will be just as good……..

Bought two packs of flooring. Didn’t realise how heavy they were. Carried them to the checkout but managed to suppress my instinct to brazen it out and accept Craig’s offer to carry it the rest of the way from the checkout to my car. Super courteous. Thank you.

Don’t often write reviews but I had to for Craig at Dorkng Wickes.
He served us on the till then came out and helped me load my car with very heavy roofing felt as I have a bad back.He was very kind polite and extremely professional.
If only all staff could be like Craig. I will be back

Thanks so much

Wicks Dorking has the best staff yet again lovely Craig helped carry a heavy item to my car asking me before I asked if I could get help. He is so friendly and curtious nothing to much trouble definitely a credit to Dorking Wicks

Nice and very helpful consultant.

Craig at the Dorking Wickes is always very helpful. He’s helped me get things on and off the trolley into the car. All the staff are always helpful

Super help from James in the Dorking Wickes today on a Sunday. He went above and beyond customer service wise, regarding helping me find the right spare parts I needed for installing my integrated dishwasher. Always very friendly in store. Highly recommend the customer service ALWAYS!