We wanted to colour match paint to our kitchen cupboards and were immediately served by a charming gentleman who was so helpful and took us to the paint shelves first to see whether an existing off th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We wanted to colour match paint to our kitchen cupboards and were immediately served by a charming gentleman who was so helpful and took us to the paint shelves first to see whether an existing off th... See more
Company replied
Fantastic customer service received today from Ian at Wickes Catford. Ian helped me process both a return and a new purchase. I found Ian to be polite, professional, very knowledgeable and court... See more
I went into the store earlier this morning to look at some paints for bathrooms and kitchens and I met one of the workers called Ben. What an absolute gem. He is definitely an asset to Wickes!! custom... See more
Company replied
Terrible! Poor customer service, one member of staff didn’t want to move, took several attempts of us asking for him to get up to assist us, would not recommend. Spend your money elsewhere
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
7 Catford Hill, Catford, London, SE6 4NU, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast Delivery - No Problems
Item was delivered whilst I was away. Care was taken to deliver to a safe part of the house. Thank you.

Reply from Wickes - Catford
Ordering was easy and goods delivered the following day by two friendly delivery men. Was kept updated about delivery and was called half an hour before arrival.

Reply from Wickes - Catford
Always happy with Wickes delivery. They call before hand and they're always friendly. Thank you.

Reply from Wickes - Catford
2 helpful gentlemen, 1 young, 1 older. I am elderly and petite. They helped me inside with the cumbersome water butt and assured me the dents would disappear once full. They were polite and friendly.

Reply from Wickes - Catford
Drivers were careful, respectful and prompt. Message received before their arrival.22

Reply from Wickes - Catford
Always have a great experience with the Wickes delivery service , reliable, pleasant and very reasonable

Reply from Wickes - Catford
Delivery arrived in full and on time, and cost a lot less to have delivered than the equivalent from major competitors.

Reply from Wickes - Catford
Left it where I had asked it, give me a call before arrival & sent photos.

Reply from Wickes - Catford
I was asked to review the delivery but this was delivered to the wrong address which meant I had to walk up and down the roads looking for the house it was delivered to. I then had to transport these items back myself and did not hear anything back from the wickes branch in regards to any compensation.

Reply from Wickes - Catford
The delivery experience is great because it is really fast to get something. The next day delivery service surprised me also it comes early which is good to get works started.

Reply from Wickes - Catford
On time, called and texted to let me know I'd be first and dropped the goods as close as they could.

Reply from Wickes - Catford
Ordered 10 led light bulbs which arrived within a couple of days. The delivery was in two consignments (3 and 7) which was not a problem for me (it would have been if I had physically travelled to my local store to find there were only 3 on the shelves) but it does seem crazy that Wickes maintain such low stock levels in their store.

Reply from Wickes - Catford
Ordered 2 fence panels for our rear garden,the van turned up at the time they said and the panels were offloaded into our front garden and for a small consideration they were carried through the house to our back garden ,kind and considerate is a good description of the delivery guys.

Reply from Wickes - Catford
We've just ordered a kitchen after a home visit and later meeting with George. George took careful measurements to draw up a plan of our space and was very helpful at our meeting. He patiently talked through his design with us and tried out alternatives until we were happy. Here's hoping the delivery goes well too 😀

Reply from Wickes - Catford
Delivery was prompt and the guys were polite and efficient. They had a gym workout with the delivery and did it all with a smile and good humour. Thanks

Reply from Wickes - Catford
Great delivery service very good price. Delivered when said kept me informed Quick and efficient.

Reply from Wickes - Catford
Delivered on time by a courteous delivery driver and mate.

Reply from Wickes - Catford
Good communication. Delivered on time and helped me get it into the house

Reply from Wickes - Catford
Easy to order online. Updated rough time of delivery, then driver calls about 10 mins before . Polite and helpful delivery guys, have used a few times now and had good service every time.

Reply from Wickes - Catford
Our delivery driver was Darren,
Very helpful and very pleased with the service. Thank you!

Reply from Wickes - Catford
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.