Wickes - Bulwell Reviews 

74
TrustScore 4.5 out of 5

4.7

Hucknall Lane, Springfield Retail Park, Bulwell Nottinghamshire, NG6 8AJ, GB


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Rated 5 out of 5 stars

Raphael made the whole process really easy and the design easy to follow and everything easy to understand lt helped that we had had the kitchen installed earlier in the year Only downside was having... See more

Company replied

Rated 5 out of 5 stars

I went in to make a large order using a gift card as I could not use this online. Lewis was really helpful putting the order through on the computer, sorting the delivery date and then using my gift c... See more

Company replied

Rated 5 out of 5 stars

I’ve recently moved to the area and came to wicked for some paint. I seen the solar display, then spoke to Nadine to get more info information. She answered my questions professionally then took some... See more

Company replied

Rated 1 out of 5 stars

Whilst having my bathroom fitted there was a leak. I contacted Wickes who stated that if I called an emergency plumber to come and look at the issue they would reimburse the expense. I am still waitin... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Bulwell

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Hucknall Lane, Springfield Retail Park, Bulwell, Nottinghamshire, NG6 8AJ, United Kingdom

  • +441159805200

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

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4.7

All reviews

(74)

14,141 reviews in the last 12 months

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Rated 5 out of 5 stars

Bathroom installation

Raphael made the whole process really easy and the design easy to follow and everything easy to understand lt helped that we had had the kitchen installed earlier in the year
Only downside was having deliveries from outside sources which made it a bit disruptive

6 July 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

Hi Paul,

We're so glad Raphael made the process easy to understand! We appreciate your feedback regarding the external deliveries and the disruption they caused. We are always looking for ways to improve our service. -Ellysse

Rated 5 out of 5 stars

WOW FACTOR!

WOW FACTOR!! by Sean, spent time with me making sure I got the right tools for a small project.
Brilliant customer service well done.

Miss Helen.

5 August 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

Hi Helen, We're so pleased to hear that Sean provided such brilliant customer service and helped you find the right tools for your project. We appreciate your kind words! - Sean

Rated 5 out of 5 stars

Colour match was great got exactly the…

Colour match was great got exactly the paint we needed. Super helpful sales team

4 August 2026
Unprompted review
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Reply from Wickes - Bulwell

Hi Matthew, Thank you for your five-star review! We're so pleased to hear that you found the perfect colour match and that our team was super helpful. We appreciate your kind feedback. - Sean

Rated 5 out of 5 stars

Amazing customer service in store

I went in to make a large order using a gift card as I could not use this online. Lewis was really helpful putting the order through on the computer, sorting the delivery date and then using my gift card. I was able to collect specific items straight away so the service was very efficient. Really recommend going into the store if you require support.

4 August 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

Hi Louis, We are so pleased to hear about your positive experience and that Lewis was so helpful and efficient. It's wonderful that they were able to assist you with your gift card and order. We truly appreciate your kind feedback. - Sean

Rated 5 out of 5 stars

Staff member Sean is super!

We went into the store this morning to get a shelf. We asked a member of staff names Sean for some help. To say he went above and beyond wouldn’t do his customer service justice. He helped us so much with everything we needed to know! I know it was just a shelf but as a young couple starting of in a new home DIY advice was very much needed. He was such a happy guy, full of guidance and so so kind!

25 June 2026
Unprompted review
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Reply from Wickes - Bulwell

Hi Paige,

We're so happy to hear about your positive experience at our store! We appreciate you sharing your feedback and are delighted Sean could assist you. Thank you for your kind words. -Ellysse

Rated 5 out of 5 stars

I’ve recently moved to the area and…

I’ve recently moved to the area and came to wicked for some paint. I seen the solar display, then spoke to Nadine to get more info information. She answered my questions professionally then took some details to send to solar for an agent to contact me to advise further. I will visit this store again

15 June 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

Hey Mary, thanks for your amazing review, and I'm delighted that Nadine and the team were able to help you with your paint and solar queries! - Dylan

Rated 5 out of 5 stars

Love visiting this store

Love visiting this store, staff are always extremely helpful. As a DIYer I sometimes need some advice and everyone I’ve spoke to in this store is always happy to spend the time helping. Nothing ever seems too much

14 June 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

Hi Lillie, We're so pleased to hear our team is always helpful and provides great advice for your DIY projects. Thank you for your wonderful feedback! - Sean

Rated 5 out of 5 stars

Another visit to the Bulwell store…

Another visit to the Bulwell store today, and I am never disappointed when I visit, really helpful staff and such a tidy store. Well done to the team in there.

15 June 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

Thanks for taking the time to leave your 5-star review. We're so pleased to hear you consistently have a great experience at our Bulwell store! We appreciate your kind words about our helpful team and tidy store. - AB

Rated 5 out of 5 stars

This review is specifically for Steve…

This review is specifically for Steve ward at the Bulwell store. I bought something couple of weeks ago and got a wrong delivery. Steve took his time to look at the situation, spoke calmly with smile on his face even when this was a complex issue. Steve you are amazing, special kind of a man. The issue was resolved and I am extremely grateful for Steve intervention. Other worker should emulate steve

30 May 2026
Unprompted review
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Reply from Wickes - Bulwell

Hi, Thank you for taking the time to share your review with us. We're delighted to see that, Steve, at our Wickes store in Bulwell, provided excellent customer service, helping top resolve an issue you were experiencing. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Really nice to chat to Raphael about my…

Really nice to chat to Raphael about my bathroom installation very happy with the service so far

24 April 2026
Unprompted review
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Reply from Wickes - Bulwell

We're happy to hear that you had a positive discussion with Raphael regarding your bathroom installation and are pleased with our service thus far. -AK

Rated 5 out of 5 stars

Great customer service from Sean

Great customer service from Sean. Came in today to get some skirting boards, he was very helpful, showed me different designs and offered to carry them to my car and made sure they fit. Thank you

22 April 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

Hi Sal, We're happy to hear that you had such a positive experience! We appreciate your recognition of Sean's dedication to providing helpful assistance and ensuring your needs are met. Thank you! -Summer M

Rated 5 out of 5 stars

Great customer service from Rafael

Great customer service from Rafael, he was so helpful from the start of ordering my new kitchen.

Had some units to be returned and some damaged units to be replaced, Rafael sorting the damaged units out quickly and also sorted out my refund for my returned items, I also had to order some other units to complete my kitchen to which Rafael sorted this out for me as well.

1 April 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

Hi David,

We're delighted to hear that you received great customer service. We appreciate you mentioning how helpful Rafael was in resolving the issues with your order and returns. Thanks for your feedback. -Ellysse

Rated 5 out of 5 stars

Fantastic service

Went into Wickes Bulwell to look at Kitchens. We booked a visit with Raphael. Appointment was on a couple of days and design was ready 2 days later. Raphael was very helpful, advised us on all designs with different changes. I would highly recommend 👌

11 April 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

Hey Laura, thanks for your wonderful feedback, and I'm delighted that Raphael was first class throughout your kitchen design experience during your visit to our Bulwell store, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Bulwell Branch

I visited Wicks store in Bulwell Nottingham and I found the staff to be very pleasant, polite and extremely helpful, especially Lisa & Sean.
Wicks….these two are a credit to your company.

8 April 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

We appreciate you taking the time to share your experience. We're happy to hear that Lisa and Sean were so helpful during your visit to our store. -AK

Rated 5 out of 5 stars

Chris and anmarie was very helpul and…

Chris and anmarie was very helpul and efficient

6 April 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

Hi Mark, Thanks for taking the time leaving your review. We're happy to hear that our staff was very helpful and efficient on your visit to your local Wickes. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Efficient service

Just been to our local Wickes branch at Bulwell and was very pleased with the service we received from Kara. She dealt with our order for a quantity of stome gravel very efficiently and explained fully all matters relating to the delivery. Thank you Kara.

3 April 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

Hi Bumpa, Thanks for taking the time leaving your review. We're happy to hear that you were pleased with the efficient service you received and that all delivery matters were fully explained. This is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Excellent service

Ordered fence paint from Wickes and it was delivered the next morning.
Excellent service.
Thank you very much.
Dorothy and Micheal Welsh.

5 March 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

Hi Dorothy and Micheal, Thank you for taking the time to share your experience with us. It is wonderful to hear that you were pleased with your delivery of fence paint. -SM

Rated 1 out of 5 stars

Designer refused to take any…

Designer refused to take any measurements or do any plans until a wall was knocked down, even though it was straight forward to measure and plan while the wall was in tact. Wasted visit

18 March 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

Hi Daniel,

We regret that our process didn't meet your expectations and that the visit felt unproductive. I've sent you a request for more information, so we can look into this. -Ellysse

Rated 5 out of 5 stars

Steve

Steve. Very helpful, friendly and gave me great advice.

2 March 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

Hi There,

We're delighted to hear that Steve was very helpful, friendly and gave great advice! Thank you for sharing your experience with us. -Ellysse

Rated 5 out of 5 stars

Big thankyou to Jake at bulwell

Big thankyou to Jake at bulwell, who helped me get a shed out to the card and helped me load the car after I massively underestimated the size of it! Lovely chap! Thanks again Jake :)

17 February 2026
Unprompted review
Wickes - Bulwell logo

Reply from Wickes - Bulwell

Hi, We're happy to hear that someone was able to provide such excellent support with your shed purchase and loading. We appreciate you taking the time to leave this great feedback! -SM

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