Wickes - Brighton Reviews 

65
•
TrustScore 4 out of 5

4.2

Davigdor Road, Peacock Industrial Estate, Brighton East Sussex, BN3 1SF, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Using Hove Wickes 20 years. Happy with the stock ,most basic materials available. Great staff Especially Jake and Michael So helpful Hopefully they gonna continue trading and extend the lease... See more

Company replied

Rated 5 out of 5 stars

Jackie has been amazing on numerous occasions and on this visit Adam helped me find what I needed. I have always found your staff to be very approachable, helpful as well as extremely knowledgeable.... See more

Company replied

Rated 5 out of 5 stars

Miranda helped me with colour matching a paint colour and got it spot on first time. Her customer service was +++. She made me feel comfortable in a male dominated environment. She deserves a day... See more

Company replied

Rated 1 out of 5 stars

Wickes - Brighton. Went for a booked kitchen planning session - or so I thought. The adviser was clearly not interested right from the start. He did not introduce himself or show any interest, and did... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Brighton

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Davigdor Road, Peacock Industrial Estate, Brighton, East Sussex, BN3 1SF, United Kingdom

  • +441273207766

4.2

Great

TrustScore 4 out of 5

65 reviews

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1-star

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4.2

All reviews

(65)

14,962 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hove Wickes & Jackie 5 Stars!

Wickes Hove has always been a convenient spot to get our bathroom/plumbing essentials. A special mention to Jackie who is not only helpful and informative but also a delight to see every time we’re in there! 5 Stars!

10 October 2024
Unprompted review
Wickes - Brighton logo

Reply from Wickes - Brighton

Hey Harry and Adam, thanks for your amazing feedback, and I'm delighted that Jackie was really helpful in our Brighton store! - Dylan

Rated 5 out of 5 stars

Convenient location and they Always…

Convenient location and they Always have what I need and the staff are helpful especially Jackie and Michael.

9 October 2024
Unprompted review
Wickes - Brighton logo

Reply from Wickes - Brighton

Hey NH, thanks for your five-star review, and I'm happy to learn that Jackie and Michael in our Brighton store we're very helpful! - Dylan

Rated 5 out of 5 stars

My local store in Brighton and hove is…

My local store in Brighton and hove is a multiple daily visit.

The staff are excellent and my go to member is Jackie her knowledge is second to none : and. She is very very friendly : Ask for JACKIE!!!

9 October 2024
Unprompted review
Wickes - Brighton logo

Reply from Wickes - Brighton

Hi There, thanks for taking the time to share this feedback. RD

Rated 4 out of 5 stars

Great kitchen from Wickes

Great support from Brett in taking our idea for a kitchen to reality. Good quality units and able to make the design flexible for what we wanted. Was also flexible about us returning a few parts that went unused. The right balance between good quality and affordable price.

4 September 2024
Unprompted review
Wickes - Brighton logo

Reply from Wickes - Brighton

Hi, Chris. Thank you for taking the time to share your review with us. I'm really pleased to see that, Brett, was able to help you bring your kitchen idea to life, going above and beyond to make sure you got what you wanted. Thank you again for your kind feedback. - Scott H

Rated 1 out of 5 stars

Do not use for a bathroom install

Do not use for a bathroom install
Wicks have zero customer support not interested in fixing problems
We had to have a complete re install took 6months with a bathroom not fit for purpose had to issue a section 75 before they took notice
Don’t waste your time or money

24 September 2024
Unprompted review
Wickes - Brighton logo

Reply from Wickes - Brighton

Hi Mr James Watson,
Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have experienced regarding your bathroom installation and the lack of service you received. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB

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