Pushpa was very helpful, friendly and helped us with all our needs. This made our shopping experience so much easier when trying to get lots of flooring and additional products. Thank you
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See what reviewers are saying
I was in the shop picking up my click and collected for top soil I was seen straight away and the staff member helped me to the car his name was Sunny, thank you for helping me great service
I visited the store today and was serviced my Frances on the till, she was very polite and very engaging. She explained how to place a click and collect order for items that were not out of stock in t... See more
I was in the store to buy flooring and needed help picking the product Yash approached me and helped me pick everything and loaded it in my car thank you really helpfull
Company details
About Wickes - Brentwood
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Brook Street, Brentwood, Essex, CM14 5LX, United Kingdom
- +441277233899
4.7
Excellent
174 reviews
Asks customers to review
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Friendly and efficient service from Anthony
We were served by Anthony who was very friendly but also efficient so our purchase was completed quickly and enjoyably.
17 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Anthony was very helpful and friendly
Anthony was very helpful and friendly. Thank you for making us smile.
19 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Jenna, thank yo for your positive feedback, and I'm glad Anthony was able to help you out in our Brentwood store. - Dylan
Anthony was really helpful
Anthony was really helpful, helped out finding things in store.
19 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Anna, thank you so much for your five-star review, and I'm glad you enjoyed the service from Anthony in our Brentwood store! - Dylan
Staffing knowledge and assistance
I recently visited our Brentwood store although smaller than other stores always has had the best intentions at heart whenever you are stuck or struggling with a problem the team are always willing to assist and are very dog friendly. Our most recent experience with the Brentwood store was amazing as always the nice young cashier Anthony was extremely friendly and knowledgeable and was keen to assist us with our purchases the date of transaction was the 17th of April around 15:45 and was only too pleased to interact with our dog as were most of the staff
17 April 2025
Unprompted review
Reply from Wickes - Brentwood
Thank you for taking the time to share your positive experience at our Brentwood store. We're delighted to hear that you found the team helpful and friendly, especially Anthony. It's wonderful to know that our staff are always willing to go the extra mile to assist customers and that they are so dog-friendly. We appreciate your kind words and will share your feedback with the team-GS
A Legend Customer Adviser
Was looking for the items I needed and couldn't find them. Then Atlnthony popped up and asked if he could assist me, which he sure did and was absolutely brilliant as I left with everything I came in for. He knew where all my items were without hesitation. Such a nice man, really respectful and helpful. I'd say he is a legend!
15 April 2025
Unprompted review
Reply from Wickes - Brentwood
We're so glad to hear you had a positive experience with our team member Anthony. It's wonderful to know that you were able to find everything you needed with their help. We appreciate your kind words about their knowledge, helpfulness, and respectful demeanor. We'll be sure to pass your feedback along to them-GS
Top Rank customer service
Great customer service by Antony his help was appreciated whilst purchasing potting compost and garden products.
Fantastic work Ethic Antony 👍
17 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Lisa, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Anthony on checkout desk
Anthony on checkout desk was very helpful and knowledgeable. Helped me a lot as I did have a few questions with my diy project, didn't rush me, he seemed actually passionate for his job.
14 April 2025
Unprompted review
Reply from Wickes - Brentwood
We're so glad to hear about your positive experience! It's wonderful to know that you received such helpful and knowledgeable service from Anthony. We strive to create a welcoming and supportive environment for our customers, and it's heartwarming to hear that you felt comfortable asking questions and receiving assistance. We'll be sure to share your kind words with the team.
-AF
Anthony at the Brentwood Wickes served…
Anthony at the Brentwood Wickes served us at the till, very nice engaging chap, friendly and courteous. Need more people like him
15 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Excellent customer service from Anthony
Excellent customer service from Anthony
15 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Diane, thank you for your five-star review, and I'm glad you enjoyed the service from Anthony in our Brentwood - DB
Quick and efficient customer service
Quick and efficient customer service
A shout out for Anthony as he was very approachable and helped us with our purchase
15 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Anthony’s awesome
Anthony at the Brentwood store is a breath of fresh air! It was so nice to go into a store and by served by such a happy, lovely guy! Made going in to buy mundane items far more enjoyable.
15 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Kate, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Really nice guy polite and very helpful…
Really nice guy polite and very helpful a credit to your staff
15 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Reply from Wickes - Brentwood
Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Friendly good to talk to
15 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Stuart, thank you for your five-star review, and I'm glad you enjoyed the friendly service in our Brentwood store! - Dylan
Shop
Shop: Tidy shop with prices clear and no ticket price gaps
Staff: Anthony, helpful friendly and knowledgeable. Could give you exact location of item you wanted, aisle number and position!
Prices: compare well with similar shops
15 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Shirley, thanks for your positive feedback, and I'm glad you enjoyed the service from Anthony in our Brentwood store! - Dylan
Wickes brentwood
Wickes brentwood.
Booked in an appointment with wickes, was excited to get our bathroom done. A bloke rung us up and said ill be around on Friday and it's going to cost 8 to 12 grand. We were a little surprised because we hadn't discussed anything we wanted. He turned up on the Friday, walked into the bathroom and he said this is going to cost 10 to 12 grand again without a discussion about what we wanted. He asked if were prepared to pay 10 grand and I asked him for what, he said a new bathroom lol. I asked him to leave. Terrible service and an absolute waste of my time.
Not 1 item was shown to us, just dodgy salesman wanting a quick sale. Saw my house and thought I'll get these. He did not.
GET A BATHROOM FITTER IN AND BUY IT FROM VICTORIA PLUMB. WORKS OUT HALF THE PRICE
You have my details as requested and you done nothing with the information. To be expected I guess. But why bother asking for the details?
4 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Daniel, thanks for your valuable feedback, and I'm deeply sorry to hear about your situation. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further. - Dylan
Anthony was very helpful
6 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Louis, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Wickes Brentwood
Just visited wickes in Brentwood today and would just like to say one of the workers - Ella - was exceptional. She was extremely helpful and very friendly. Thank you Ella!
10 April 2025
Unprompted review
Reply from Wickes - Brentwood
We're so glad to hear you had a positive experience at our Brentwood store. We're proud of our team and appreciate your kind words about Ella. We'll be sure to pass your feedback along.
-AF
Just got a kitchen from wickes in…
Just got a kitchen from wickes in Brentwood so helpful and good value, thank you tunay karaman
8 April 2025
Unprompted review
Reply from Wickes - Brentwood
We're so glad to hear you had a positive experience with our team in Brentwood. It's wonderful to know you found them helpful and that you're happy with your new kitchen.
-AF
Ordered a new kitchen with Navdeep…
Ordered a new kitchen with Navdeep Bhandal superb service and knowledge. Couldnt be happier well done.
2 February 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Ian, thank you for your wonderful feedback, and I'm glad you enjoyed the service in our Brentwood store from Navdeep throughout your kitchen design, enjoy your new space! - Dylan
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