Aditi Joshi helped us design our kitchen and was absolutely fantastic. She was patient through all of our questions and design tweaks. She understood what we were going for and made recommendations th... See more
Company replied
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Aditi Joshi helped us design our kitchen and was absolutely fantastic. She was patient through all of our questions and design tweaks. She understood what we were going for and made recommendations th... See more
Company replied
Went in to get a few things and realised the timber was a bit too big for the car. Spoke with Jill H and she was super friendly and helpful and told us about the delivery options. She was also very ki... See more
Company replied
From start to finish, my experience with Wickes Aberdeen has been brilliant. Ashley, the design consultant, was great — clearly very experienced and made the whole process incredibly easy. The design... See more
Company replied
Wickes themselves no issue - good value - but Deliveries - DX in this case - Appalling lack of updates and contact if delays. Tracking a joke if you live in Scotland. The Wickes “bot” online assista... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Exploration Way, AB32, Aberdeen, Scotland, United Kingdom
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Very helpful and pleasant staff when visiting the Aberdeen Store , both the Manager and Jill H the assistant.

Reply from Wickes - Aberdeen
Jillian the manageress was absolutely brilliant! So helpful.

Reply from Wickes - Aberdeen
Went in to get a few things and realised the timber was a bit too big for the car. Spoke with Jill H and she was super friendly and helpful and told us about the delivery options. She was also very kind to our dog Basil and gave him a treat which means he's a friend for life

Reply from Wickes - Aberdeen
From start to finish, my experience with Wickes Aberdeen has been brilliant. Ashley, the design consultant, was great — clearly very experienced and made the whole process incredibly easy. The design stage was thorough and well explained, and Ashley guided me through every detail with confidence and care. Ordering was straightforward, everything was organised and clearly explained. A genuinely stress‑free experience and I’m delighted with the service.

Reply from Wickes - Aberdeen
Aditi Joshi helped us design our kitchen and was absolutely fantastic. She was patient through all of our questions and design tweaks. She understood what we were going for and made recommendations throughout. She was so helpful that once our kitchen is fitted, we intend to go back for her to design our bathrooms.

Reply from Wickes - Aberdeen
Had a great experience in a well stocked clean store in Westhill. Jill H was extremely helpful, kind and courteous.
Well done Wickes..

Reply from Wickes - Aberdeen
Able to get everything I needed. Jill H was very helpful in answering my queries and helping me to find the items I could not locate myself.

Reply from Wickes - Aberdeen
Great service from Sejal! Great communication and quick service! Would highly recommend

Reply from Wickes - Aberdeen
No one phoned no appointment took place

Reply from Wickes - Aberdeen
ordered a kitchen, got help from measurement, design and ordering, very good service

Reply from Wickes - Aberdeen
Brilliant customer service always cheerful made me want to come back in as made me feel very relaxed and helpful

Reply from Wickes - Aberdeen
I go into wicks every morning and most mornings served by Jill H and she is very cheery and always very helpful.

Reply from Wickes - Aberdeen
I was in on Saturday and got help from Jill h who helped me find the products I was needing
Very helpful and polite very good service will definitely be shopping here again

Reply from Wickes - Aberdeen
Aditi was very thorough, our quote is a bit complicated where we're looking for a bathroom and shower en-suite.
She made great suggestions and took on board our preferences.

Reply from Wickes - Aberdeen
Went to pick an order up sejal helped us whilst we were there
Couldnt do enough for us
She even pushed our trolley to the tills as it was very heavy
Very helpful and friendly
A credit to wickes need more people like this

Reply from Wickes - Aberdeen
We spent two hours with Iditi and were impressed with the skill and knowledge of her computer programs and her ability to communicate her ideas with her customer. She was kind and patient. Thank you Iditi

Reply from Wickes - Aberdeen
Had very good customer service from Jill H

Reply from Wickes - Aberdeen
Excellent customer service. I was unsure which product would suit the job I was doing from the wide range of stock. I spoke with Jill H who took the time to help me and ended up choosing a better quality product than I intended. Makes a big difference when your staff know what they are selling!

Reply from Wickes - Aberdeen
Went into wickes at westhill aberdeenshire to buy an item that cost WAY LESS than b&q. There was a young man at the checkout whose name is Tayo who is friendly and courteous, asked me how my day was going. Tayo is a credit to this store and will definitely shop here again. Please pass my thanks on.

Reply from Wickes - Aberdeen
Aditi was incredibly patient with my lack of proper details brought to the appointment (I've a lot of reno to do before the kitchen is measurable) and especially given the appointment ran long. Huge range of options with a really clear visualiser, and a useful selection to mix and match in store

Reply from Wickes - Aberdeen
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