Wickedlasers Reviews 

13
•
TrustScore 2 out of 5

1.9

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Company details

  1. Construction & Manufacturing

Information provided by various external sources

High powered lasers and laser pointers. Wicked Lasers is the leading laser manufacturer of the most powerful red, blue, and green laser pointers.


Contact info

1.9

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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1.9

All reviews

(13)

1 review in the last 12 months

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Rated 1 out of 5 stars

WORST PURCHASE I EVER MADE

the laser was no where near powerful enough and had a defective antenna and security hook which is a health and safety issue. on return i never recieved my full refund. I have asked for a discount on my next purchase but i was refused.
Customer service was very rude and snappy, they need to relax and be patient for a client to explain any problems.
Let's just say i won't be buying anything from them anytime soon.

26 July 2022
Unprompted review
Rated 5 out of 5 stars

seams like a scam site!?

seams like a scam site!?

...ITS NOT! seamlesss quality and craftmanship and godlike producs!

to expensiv?
quality is not for free

i love my flashtorch but still hope for the 1000watt version to melt some real steel

thanks so much its the best purchase of my life guys

1 September 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product, I have a lasercube V1, The thing is built like a tank and the software improves month on month.

18 January 2021
Unprompted review
Rated 1 out of 5 stars

Defective product

Bought tris nano blue red green that I have used very few times and removing the batteries after use. After a few months the red nano emits the beam of light continuously when the batteries are inserted the button does not work! I wrote to the assistance which recognizes the defect but does not replace it because the guarantee has expired. The product has not suffered accidental damage used 5 times and in conditions equal to the new wichedlasers does not recognize the defect after the guarantee. Unserious company policy Attention to your purchases !!!

18 December 2020
Unprompted review
Rated 1 out of 5 stars

Planned obsolescence- no repairs

I did not use the product for several months and the battery pack would not recharge. The product is just over one year old and not under warranty. The battery pack is not standard and not available to order. A special order battery costs almost as much as the original product. Basically if you have a quality problem the product is useless. Expensive products that have built in obsolescence.

14 May 2020
Unprompted review
Wickedlasers logo

Reply from Wickedlasers

We're sorry to know about the problem with the battery pack. However, please note that the unit you have was ordered 5 years ago, the battery pack's lifespan is 2 to 3 years. We have offered a replacement battery at cost and hope you understand that international shipping is high due to its weight and carrier restrictions. Should you wish to proceed with a replacement pack, kindly send us an email and we will assist you.

Rated 1 out of 5 stars

Scam?

Update on my last review.
I haven’t heard from the company in almost a month now and I still haven’t received my order and no refund.
Don’t waste your time or money on this scam company.

19 December 2019
Unprompted review
Rated 1 out of 5 stars

Beware that the lasers have a planned…

Beware that the lasers have a planned obsolescence. My Arctic Spyder III became defective after a few uses. I sent them an email and here is what the technical rep said:

Hello!

The diodes that emit the beam degrade naturally over time due to oxidization, temperature or light output.
After a few years it will cease to function, it cannot be repaired or replaced because it is embedded in the laser module.

Best regards,
Wicked Lasers Support

4 June 2019
Unprompted review
Rated 5 out of 5 stars

Nice Products!

I got a green laser from Wicked Lasers. The product was very high quality and works perfectly. It did take a long time to get the order but it was worth the wait. Expect great products.

13 September 2013
Unprompted review
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