Wholesale Domestic Bathrooms Reviews 

3,533
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 561 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and helpful sales advisors who provide expert guidance on bathroom fittings without pressure. Consumers also appreciate the excellent product selection, top-tier customer service, and a smooth, efficient ordering process from start to finish. However, some customers also noted issues with items arriving damaged or experiencing unexpected delivery delays and stock shortages. A few reviewers expressed frustration regarding unhelpful responses or missing parts when trying to resolve these product problems. Others mentioned difficulties with strict return policies when attempting to replace defective goods outside the initial timeframe.

What people talk about most

Staff

Clients share positive opinions on staff, frequently noting that employees are extremely helpful, patient,... See more

Product

People report positive experiences with product, noting a great choice of quality goods and competitive... See more

Service

Customers report overall satisfaction and positive experiences with the service, highlighting knowledgeable... See more

Customer service

Reviewers highlight positive aspects of customer service, praising staff for being extremely patient,... See more

Order

Reviewers mention positive feedback about order, noting that the online ordering process is smooth, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

George our sales assistant was first class. Helpful, knowledgable and full of ideas without being pushy. Nothing was too much bother. He spoke very proudly of his employer and the products. His re... See more

Company replied

Rated 5 out of 5 stars

Great experience at wholesale and Domestic in Hillington Glasgow. The lady Alison Brown who helped us was excellent and so helpful. Nothing was too much trouble. We have unusual shower enclosure s... See more

Company replied

Rated 5 out of 5 stars

Zoe was incredible today - we had a rough outline of what we wanted but were a bit lost on specifics. She talked us through everything we had to consider on the design, and many things we hadn't even... See more

Company replied

Rated 5 out of 5 stars

Excellent quick delivery. Mountains of packing ensured the wash basin arrived in perfect condition. There were a couple of bashes/small tears on the outside box but all safe inside. Love our new ba... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Furniture Store

Written by the company

Whether you are in the market to refresh your existing space with a bathroom accessory, or instead looking to perform a complete renovation, we have items and prices that will appeal to any budget. Value is very important to us and we believe in a philosophy to sell bathroom suite packages at great prices, which is why at Wholesale Domestic you will always get the best price when buying one of our expertly designed bathroom suites which are styled and priced to appeal.

30 Day Money Back Guarantee

We offer a 30 day cooling off period after delivery.

If you decide you are not happy with your order, we will offer a full refund provided you contact us within 30 days of delivery of your order. Please see our website for full terms and conditions.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,533)

562 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a great experience today with… Cameron Grayson

Had a great experience today with purchasing our brand new bathroom, with Cameron, Took the time and effort to show us all our options, great customer service!

Thank you once again.

19 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this great 5 star review!

We are glad to hear that you could find the items you needed.

We will pass on your kind words to Cameron.

Happy New Bathroom!
WDB

Rated 5 out of 5 stars

Absolutely brilliant assistance.

Absolutely brilliant assistance. Nothing was any problem. Advised us guided us through the whole process.Had to go back to change some of the order.Ali was our assistant absolutely spot on.Explained everything.

11 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this great 5 star review!

We are glad to hear that you could find the items you needed.

We will pass on your kind words to Ali.

Happy New Bathroom!
WDB

Rated 5 out of 5 stars

Great service and really helpful

Great service and really helpful
Staff especially Cameron, who was very patient with us selecting what we wanted.

15 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave this great 5 star review!

We are glad to hear that you found our staff to be helpful and patient.

We will share your kind words with Cameron.

Happy New Bathroom!.
WDB

Rated 5 out of 5 stars

Great customer service!

We had a great experience here - Alice Murphy was really helpful and knowledgeable and really helped us to choose the tiles we needed to complete our bathroom. Will definitely be back!

6 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave this wonderful 5 star review!

We are glad to hear about the great experience you had in our showroom, and that you will be back for more.

Alice will be happy to hear your kind words.

Happy New Bathroom!
WDB

Rated 5 out of 5 stars

Tiling job

Had everything I needed and my server Alice Murphy was very helpfu.

14 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this great 5 star review!

We are glad to hear that you could find the items you needed.

We will pass on your kind words to Alice.

Happy New Bathroom!
WDB

Rated 5 out of 5 stars

Lynsey Stobo made our visit to your…

Lynsey Stobo made our visit to your Hillington showroom a pleasure, she helped us find the right bathroom and tiles for us, absolutely delighted with the service.

13 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that you had such a wonderful experience in our showroom.

Lynsey will be happy to hear your kind words.

Many thanks
WDB

Rated 5 out of 5 stars

Ordered our bathroom today

Ordered our bathroom today. Linda couldn’t have been more help spent time going through different options until we were happy with our choices.

13 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this wonderful 5 star review!

We are glad to hear that you had a positive experience with our sales assistant.

Your kind words will be passed over to Linda.

Many thanks
WDB

Rated 5 out of 5 stars

Linda was a fantastic help

Linda was a fantastic help, she made the whole experience really easy for us, buying a new bathroom has never been easier thankyou.

13 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this wonderful 5 star review!

We are glad to hear you that your experience was easy and comfortable thanks to our sales assistant's aid.

Your kind words will be passed over to Linda.

Many thanks
WDB

Rated 5 out of 5 stars

Good service

Good service

13 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Happy New Bathroom!
WDB

Rated 5 out of 5 stars

New en suite

At the Hillington showroom we again found Lynsay very approachable, friendly and knowledgeable. She was a tremendous assistance helping us order our new ensuite. She was very patient and takes an obvious pride in helping customers. She was able to advise us of the different products and options available to us and made the whole process run smoothly.

10 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear that Lynsay provided such a pleasant experience for you.

We will pass on your compliments to her directly.

Many thanks
WDB

Rated 5 out of 5 stars

Bathroom refurb

Took my gran over to look at bathrooms , and was a bit lost trying to get her to make a decision with stuff…

Thankfully Alice was there to help us , walked us through everything step by step , was very knowledgeable with different products and helping us piece together the perfect bathroom while having a good laugh

Would highly recommend the place and will be back for sure

Thanks again

12 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Alice.

Many thanks
WDB

Rated 1 out of 5 stars

Annoyed

Went to collect my bathroom stuff , the man dumped it outside and wouldn't give me a lift with the heavy stuff into my van and all the small stuff just scattered all over and damaged, surely when u spend thousands of pound there they should help and maybe put a smile on there faces

11 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear that your collection experience did not meet expectations, and we apologise for the frustration this caused.

For clarity, our collections are strictly in store or kerbside only, and our team are not permitted to help load items into customer vehicles. This is in place to ensure the safety of both our staff and customers.

That said, we’re disappointed to hear that items were left in a condition you feel was careless, and we will be addressing the handling and presentation with the team involved to ensure this does not happen again. We always aim to treat every customer respectfully and professionally.

We value every customer, regardless of spend, and good service is something we take seriously. If you would like to discuss this further , please contact us directly so we can review the matter properly.

Thank you again for your feedback.
WDB

Rated 5 out of 5 stars

Great service …

We found Wholesale Domestic Bathrooms in Aberdeen on line & visited on 10/04/26
Steve Brown sales assistant greeted us on our arrival, took time to show us what was available for our requirements, Steve showed great patience as we had trouble with our credit card ( card company at fault!) Great choice of bathrooms on show over two floors, we were delighted with the quality & price & would highly recommend visiting this store.

10 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Steve.

Many thanks
WDB

Rated 1 out of 5 stars

Where to begin with this

Where to begin with this. Ordered four bronze spotlights online, I'll collect. Received a phonecall saying they had two in stock and would order two more into store. Went to collect and after waiting for 20 minutes, an employee came out with three lights, one was Chrome. He said they didn't have four, I also pointed out one was Chrome. He said "ah well, just two then". The boy at the counter said there was meant to be six in stock so after another 25 minute wait, they checked again. And again couldn't find them. I asked for a refund to which they weren't sure how to process. Then couldn't print a refund. After the best part of an hour I left. An utter shambles with no organisation.

10 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you for taking the time to share your experience. I’m genuinely sorry for the frustration and inconvenience you faced during your visit — this is clearly not the level of service we aim to provide.

From the incorrect stock information and item supplied, to the repeated delays and difficulty processing your refund, it’s understandable why this felt disorganised and disappointing. Waiting for nearly an hour only to leave without a proper resolution is not acceptable, and I sincerely apologise for that experience.

We would very much like to look into this further and understand exactly what went wrong so we can address it internally and prevent a repeat. When you have a moment, could you please send over the applicable order number (or any reference details you have) to help@wholesaledomestic.com? This will allow us to investigate fully and follow up appropriately.

Thank you again for raising this with us. We appreciate you bringing it to our attention and assure you that your feedback will be taken seriously to prevent future instances of this.

Kind regards
WDB

Rated 5 out of 5 stars

Ashutosh was really great

Ashutosh was really great. He was of great help and helped me choose and took the time to show me around the showroom. He was very kind and patient. Highly recommend the service.

10 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Ashutosh.

Many thanks
WDB

Rated 5 out of 5 stars

Delighted with service from Katie in…

Delighted with service from Katie in the Glasgow trade depot. Helped with any questions and gave advice on what we could use instead.

10 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Katie.

Many thanks
WDB

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service.
Alice Murphy helped me with my order. She was so knowledgeable and informed. Nothing was too much trouble.

8 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Alice.

Many thanks
WDB

Rated 5 out of 5 stars

Linda was great and very helpful and…

Linda was great and very helpful and knowledgeable. A lovely person.

9 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Linda.

Many thanks
WDB

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Linda was a great help and advice was welcomed.

9 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Linda.

Many thanks
WDB

Rated 5 out of 5 stars

Had a great experience shopping today

Had a great experience shopping today. Linda our sales person was very helpful and friendly, an asset to the company.

8 April 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Linda.

Many thanks
WDB

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