Poor customer service Brought 2 vans, looked at them and one needed work doing. Was told this would be done. Delivered with no work done nad no V5 and no spare key as stated. Don t touch this gar... See more
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See what reviewers are saying
Van arrived with no MOT, lucky I checked before driving it. Was sent back for MOT and 2 x bodywork repairs. Sent back with 1 repair done and MOT. Requested the service docs from Feb 20 which they don'... See more
Purchasing my Transit Connect from these guys was an absolute pleasure. Dave Richards who I dealt with was a true gent , nothing was to much trouble. I would have no problem recommending WVC to others... See more
After my initial online approach I was contacted by Neil, one of their amazing team. He was so so helpful and came back to me with a selection of vans that completely matched my briefing of what I wa... See more
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Company details
Written by the company
The UK’s number 1 van centre, holding the largest amount of commercial vehicle stock in the UK. We hold over 600 vans in group stock, in a variety of makes, models and body types. Our stock ranges from: Cars; Car derived Vehicles; SWB; MWB; LWB panel vans; Tippers; Dropside trucks; Fridge vans; Luton vans; Automatic vans; Crew vans; Mess vans; Minibuses; 4x4s; Pick up trucks; All the way up to specialist HGV vehicles.
Contact info
felstead manor, tw197an, stanwell, United Kingdom
- 01784777111
- sales@wvc.co.uk
- www.wheelsvancentres.co.uk
3.6
Average
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Shocking ongoing experience
We brought a Renault Master Van from this company and the drivers window, wasn't opening. They said they have order the part and will call us once the part arrives. After almost 10 days of waiting for a call, we call they back and they said they will call us next day. Finally when we got a call they said come and get the part replaced, so we took the vehicle back, they took the panel off the door and said the vehicle need another part in order to get the window working and the panel on the doer can not be put back together and we should take the van, once the part arrives they will call us and put the door panel back together. We said it not safe to drive around with the door panel off like that or the safe to leave a vehicle without a window closing and they said you brought the van like this and we will fix it when we can. They would not take responsibility for selling us a faulty van or having it fix in the time scale they said they would. We have lost so much money by take the van back and forth and even said we wanted to cancel the policy and they said we can't cancel it. This company is a joke and I would urge everyone to stay away from them as they like to rip off people!!!
18 May 2022
Unprompted review
Do NOT buy from this company
Do NOT buy from this company. They will rip you off. Unfortunately even the directors are crooks. Stay away.
14 March 2022
Unprompted review
They were very helpful and the van was…
They were very helpful and the van was a great price
9 June 2021
Unprompted review
Van arrived with no MOT
Van arrived with no MOT, lucky I checked before driving it. Was sent back for MOT and 2 x bodywork repairs. Sent back with 1 repair done and MOT. Requested the service docs from Feb 20 which they don't have?! Mileage in service book 9000 miles out, dated and stamped Feb 20, when we asked MARTIN for the docs we were informed it wasn't serviced... but it wasn't Martin's fault... don't blame him (pretty sure after sales are meant to help with the after sale?). FAKE DOCUMENTATION, AWFUL CUSTOMER SERVICE! Hopefully the motor ombudsman will deal with them before they rip anyone else off.
3 June 2020
Unprompted review
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