Wheelfarmcottages Reviews 2

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dirty, Disappointing, Over-Priced

Daisy Dell/Dairy needs a thorough deep-clean including the carpets, with areas that need to be repaired or replaced. If you're considering staying here, I would recommend reading reviews and looking at the photos guests have uploaded showing the current condition of the properties and grounds to avoid disappointment. The play area is out of bounds and appears to have been for over a year from reading previous reviews. The sauna was not working during our stay. It's such a shame the grounds and properties aren't kept in a better state as it could be lovely again. The price should reflect the current, not past, condition of the property and complex. Although the location is conveniently placed for access to towns and villages along the north coast, I feel we have massively overpaid to stay here. The cottage appeared not to have been cleaned before we arrived, and the drawers in the kids room were full of someone else's belongings. The cottage smelled/felt damp and it was difficult to dry clothes and towels after using the pool without airing in the communal patio area or paying to use a dryer. Overall the marketing photos are very misleading, and we were disappointed with our stay. I hope Colin, the owner, takes this review in good faith and feels a duty to improve the cleanliness and standard of the complex for the benefit of future guests.

2 August 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing, disgusting and hopeless management.

Pictures and facilities not at all reality. Grounds in disarray, children's play facilities unusable and frankly unsafe. Garden furniture is broken. BBQs unusable and buried in overgrown shrubbery. Owner on-site is hostile and leaves his young child to run around and join you. His dog is 'reactive' to other dogs and was off the lead countless times throughout our stay, even though this is billed as a dog-friendly place. Don't think he know the meaning of the word. Locals in Combe Martin had nothing positive to say about him. Completely believable. His attitude is gross and I don't think he's ever worked in any form of the service or hospitality industry. If you have booked, cancel and lose a deposit over going. Looks nothing like the pictures. So much more I could say, but view Trip Advisor reviews and sort by date for a clear picture and photographic evidence and written replies from the charming owner.

21 May 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look