Whatnot Reviews 

This is the best place to shop. I love it here.

I’ve experienced only kind and professional strengths in all the shows that I’ve participated in. What a great community WhatNot is.

The streams are always entertaining, it’s always fun to communicate with the sellers and other folks in the chat. Shout out to Mo and Gio and the whole chat at On Point Fashions!!! GREAT team!

I love whatnot have had no problems really all things I have won have been great

Love this app
Especially sweet bids
I'm 100% addicted

Always great. Can shoot easily live and chat at same time. Sellers are all great too and very wide choice of categories.

Got some lovely silver coins which arrived in perfect condition and a pokemon pack which was totally wrecked but after sening a photo whatnot refunded the pack

All 33 items I have purchased over the past month have been in excellent condition. Very pleased!

Some great bargains to be had but,also a lot of poor quality & fake items. Checking what you purchased against what you receive is not the easiest.

Easy to use. Streamers are fun and engaging. Shop is easy to explore for each streamer. Packages come as described.

Things mostly move quickly and I don't really know the rules. Or guidelines. It's difficult to figure out what some of the terms used mean. It could be a lot of fun if I figure out what's what.

Opens up a ton of opportunities and meeting new people.

Great place to sell and show. It does get glitchy a lot lately. Making it easier on the small seller would be beneficial.

There are a variety of categories. All the sellers are kind and helpful to the consumer but also to other sellers. Great community feel to it.

Had an issue with a scammer on this site unfortunately it happened to others on the same show. Got sent two pieces of cardboard instead of what I won. Whatnot support take ages to respond even when you include pictures of the fraud. Then they send you a message asking you to return the cardboard to the seller and include a link to print off a pre paid postage label to return to seller. Great but the label has my name and address on it so I’m returning said cardboard to myself. Whatnot support are not worth the title of support. I will be avoiding from now on. Buyers beware

Everyone is very friendly prices are pretty good. Products come fast

I like Whatnot overall. It’s easy to find and save live shows, switch between different lives, and the app is organized well. The live-auction format is fun and makes it easy to discover different sellers, products and the great deals you could get.

There are a few areas that could really improve the buyer experience. Shipping should have a clearer and more consistent time limit. I’ve had purchases take 1–2 weeks to arrive, and some sellers take too long to ship or are difficult to get a response from. Some sellers are excellent, but others are not consistent at all. High shipping chrges keeps me from bidding on most items, if item is worth $5-10 dollars, your shipping rate most of the timr comes up at 7.99 or over, how are people going to want to overspend on these items with shipping being this high, keepes usbfrom wanting to buy smaller items and keeps sellers making less money on lower value items.

It would also help to have more control over what lives come up next when flipping between shows. Sometimes I’m switching between lives I’m interested in, but unrelated lives get mixed in between. Being able to better manage or prioritize the lives you want to move between would make browsing much easier.

The live screens can also become too crowded. There are so many banners, comments, notifications, and words covering the screen that sometimes it’s difficult to actually see the item being sold.

My biggest concern is the return/claim system. Buyers should not be penalized because of their claim history when the claims are for legitimate seller issues. I’ve received wrong items, items that didn’t match what was shown during bidding, items listed as new that arrived damaged or not working, possible counterfeit items, and orders where items were missing. These situations are outside the buyer’s control.

I have had claims from shady sellers and from seller errors, but I also purchase quite a bit on Whatnot and buy from many different sellers. When you buy frequently from different sellers, problems are naturally going to come up from time to time. The issue is that once you reach a certain number of claims 2 or 3 claims i think, your account becomes restricted or future claims become much harder to resolve, even when the problem is clearly caused by the seller.

That is what makes me uncomfortable continuing to spend as much money on Whatnot. If another seller sends the wrong item, a damaged item, something fake or not as described, leaves items out of an order, or otherwise causes an issue, I don’t feel comfortable knowing my future purchase may not be fully protected because I already had previous claims.

I’ve had frustrating situations with sellers, including shady sellers, where what I received did not match what I was purchasing or they failed to send expensive items i won for cheap. When situations like that happen, the buyer should not eventually lose protection simply because they have had to file claims in the past.

Because of these issues, I’ve started leaning more toward TikTok live auctions. I would rather spend my money somewhere I feel more confident that my purchases are protected if a seller sends the wrong, damaged, fake, incomplete, or misrepresented item and I like how fast there items are received. Normally within 3 to 7 days. Its rare to receive items around 7 days there and shipping charges are cheaper

Overall, I enjoy using Whatnot and there are many good sellers on the platform, but the biggest reasons I’m starting to stay away are the claim limitations and inconsistent shipping times. Since I buy quite a bit from many different sellers, I don’t want to feel like every legitimate claim is counting against me and could eventually leave future purchases less protected. Waiting 1–2 weeks for some orders and then worrying about whether I’ll still be able to get help if something is wrong makes me hesitant to keep purchasing as much on Whatnot.

Claims should be reviewed based on the evidence and circumstances of each individual order, not simply how many previous claims a buyer has made. Stronger seller accountability, clearer shipping expectations, better control over live-show navigation, a cleaner live-screen layout, and a fairer claim process would make the experience much better and make me more comfortable spending money there.

I believe sellers should not be able to “ ban “ someone just because and whatnot should not reward this behavior.

The ability to participate in auctions and purchase safely. Am impressed with the platform. Thanks.