Wetsuit Centre Reviews 

9,440
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive promptly and securely, while offering praise for the wide range of top brand water sports equipment available on the website. Shoppers also highlight the helpful customer service and accurate sizing guides that make finding the right gear much easier. Some reviewers were not happy with receiving the wrong size or experiencing sizing mismatches with their purchased items. A few other people also felt that delivery services could occasionally be unreliable or encountered issues with missing parcels in the post. Others mentioned that specific items were not completely suitable or had minor product discrepancies.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting great quality, accurate sizing charts, and... See more

Delivery service

Consumers find delivery service to be an absolute satisfaction, frequently highlighting rapid shipping times... See more

Service

Users describe positive interactions with service, expressing strong satisfaction regarding fast delivery and... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the well-described and... See more

Order

Customers had positive experiences with order, highlighting the user-friendly website, prompt delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love this shop! They have all the well established watersports brands to get you all geared up. Detailed guides and size charts will help you understand the different types of sports and gear... rarel... See more

Rated 5 out of 5 stars

I purchased my C-Skins 7mm swim gloves and they arrived on time, were well packaged and were exactly as described. The gloves are amazing and keep my hands warm even in sub 5 degree water and fit well... See more

Rated 5 out of 5 stars

I had a brilliant experience with the Wetsuit Centre. The customer service was brilliant, they gave me some great advice regarding which size swim socks to buy which saved me (and them) the hassle of... See more

Rated 5 out of 5 stars

Amazing service. I purchased wetsuit boots that were actually sold out. Customer service were quickly in touch with alternatives and my order was swapped straight away for a more expensive option, the... See more


Company details

  1. Activewear Store
  2. Canoe and Kayak Store
  3. Outdoor Clothing and Equipment Shop
  4. Sailing Store
  5. Surf Shop

About Wetsuit Centre

Written by the company

#1 For Water Sports Products & Service

Wetsuit Centre is committed to delivering only the best customer service and the highest level of quality wetsuit brands such as O'Neill, Rip Curl, C-Skins, Xcel, & OA Wetsuits. We are the largest UK supplier of wetsuits and surfing equipment, sending great products worldwide.

Having a huge range of wetsuits and water sports equipment at the very best price. You can be assured of a 1st class service & advice from the people that love being in the water


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(9,440)

231 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommend

A good quality product. Receiving my wetsuit, I discovered that I ordered the wrong size. Returning and replacing it with the correct size was very easy. Customer Service team was very helpful . Highly recommended this company.

7 April 2026
Rated 4 out of 5 stars

Great customer service

Bought wetsuit boots as a gift. Arrived really quick but wrong size was sent. Very quickly exchanged with no postage deducted, as stated in their policy. Can’t comment on the product itself as I haven’t used it. No complaints from my nephew though. Only reason for four stars is the size mix up.

28 March 2026
Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. I ordered the incorrect size the first time - my fault. The suit I ordered didn't have the other size so they discounted the return fee for me to re-order. Katy sent me a lovely message and will use them again. Recommended to two other friends who are also very happy.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Not in stock

Item showed in stock and allowed me to order when in reality there was no stock. Very frustrating.

24 March 2026
Rated 5 out of 5 stars

Returning customer

Knowledgeable advice always from the wetsuit centre. Listen to what you need/want, don’t try to just sell you the most expensive gear. Good choice in the shop and online.

6 April 2026
Rated 5 out of 5 stars

Fantastic company

I ordered a pair of surf ears - so a much smaller package than a wetsuit - as it was available to be delivered much sooner than if ordered direct from the brand. It came quickly and was packaged safely, can't fault the service & have recommended to other open water swimmers!

18 March 2026

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