WestWallet Reviews 

12
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

You should know

4.0

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(12)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've been using this crypto wallet for…

I've been using this crypto wallet for about two months now and am completely satisfied. All operations—from storing to exchanging and transferring the most popular cryptocurrencies—have become much simpler. The interface is so clear that I haven't encountered any difficulties. The fees are reasonable. The customer support team promptly provides useful information and provides assistance. If you are looking for a secure and easy way to manage your crypto assets, this wallet is a good choice in my opinion.

4 August 2025
Unprompted review
WestWallet logo

Reply from WestWallet

Dear Vilen,

Thank you for your great review and high rating! We are very pleased that you are satisfied with WestWallet. We look forward to seeing you again! If you have any questions or comments, please contact us at support@westwallet.io.

Best regards,
WestWallet

Rated 5 out of 5 stars

I've been using this wallet for a few…

I've been using this wallet for a few months now to manage BTC and USDT. Deposits appear fast, and withdrawals usually take just a few minutes. The layout is simple and clean, though it took a bit to explore all sections at first. Fees seem fair compared to other wallets I tried, and so far everything worked smoothly without any delays or errors. I also like that I can track transactions easily and check balances in one place, which makes daily use convenient.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using Westwallet.io Crypto…

I’ve been using Westwallet.io Crypto Wallet for some time, and overall, it feels like a solid and reliable project. I really like the wide choice of supported cryptocurrencies, the P2P exchange, and the strong focus on security. The fact that they don’t charge commission on some operations and even have their own Telegram bot makes it even more convenient. Registration in Europe was fast, and the interface is very clean and easy to navigate. The only downside so far is the lack of a mobile app, which would make it much more practical on the go. Still, as a whole, I’m satisfied and find it a trustworthy option.

5 September 2025
WestWallet logo

Reply from WestWallet

Dear Antony,

Thank you for your great review and high rating! We are very pleased that you are satisfied with WestWallet. We look forward to seeing you again! If you have any questions or comments, please contact us at support@westwallet.io.

Best regards,
WestWallet

Rated 5 out of 5 stars

I will continue to cooperate.

It is easy to find criticism of any crypto wallet on the Internet. Personally, I had no problems with WestWallet. Transactions are not instant, but there was no long wait either. The platform’s appearance is quite nice. The functionality is wide — it allows you to store, send, and exchange cryptocurrency. There is an API, and the Telegram bot works quickly. The support service is always ready to help. I will continue to cooperate.

5 July 2025
Unprompted review
WestWallet logo

Reply from WestWallet

Dear Marat,

Thank you for your great review and high rating! We are very pleased that you are satisfied with WestWallet. We look forward to seeing you again! If you have any questions or comments, please contact us at support@westwallet.io.

Best regards,
WestWallet

Rated 5 out of 5 stars

I've been using this crypto wallet for…

I've been using this crypto wallet for about a year now, and I'm really satisfied with it. The interface is simple and easy to navigate — just choose the cryptocurrency and tap send or receive. I like that it supports a lot of major cryptocurrencies in one place. What impressed me most is the zero commission on transfers between WestWallet users, which is perfect for transactions within my team and helps save on fees. The built-in exchange feature and the option to withdraw funds to external wallets, like exchanges or cold storage, are also very useful. Support is fast and responsive. I recommend this wallet as a reliable and user-friendly solution for managing crypto.

6 August 2025
Rated 5 out of 5 stars

The intuitive interface makes it easy to use even for beginners

It is an excellent multi-currency crypto wallet that simplifies storing, exchanging, and transferring popular cryptocurrencies. I appreciate that the platform feels safe and reliable, and the fees are quite low. The intuitive interface makes it easy to use even for beginners, while the broad selection of supported currencies allows for convenient and seamless asset management.

21 July 2025
WestWallet logo

Reply from WestWallet

Dear Derek,

Thank you for your great review and high rating! We are very pleased that you are satisfied with WestWallet. We look forward to seeing you again! If you have any questions or comments, please contact us at support@westwallet.io.

Best regards,
WestWallet

Rated 1 out of 5 stars

Scammers!

I made $107000 profit on this wallet. When I tried to withdraw the funds they stopped me and said I had to pay a 10 percent fee. After I transferred the $21000 fee they then said I needed to pay $30,000 to improve my credit score so I could withdraw. Absolute Scammers. I still have $130000 on this account and lost $45,000 to this wallet. Customer service is horrible and just looking to ripe you off.

15 April 2025
Unprompted review
WestWallet logo

Reply from WestWallet

Hello.
You must have made a mistake with the site.
Since you did not use our site - https://westwallet.io
Since there is no opportunity for investment and profit on our site.
According to our tariffs - https://westwallet.io/fees we do not have the fees you indicated and we do not understand to whom you paid such fees.
We are very sorry that you encountered such a situation.
If you have any questions, please contact us - support@westwallet.io

Rated 1 out of 5 stars

fully fraud wallet

fully fraud , avoid from them, they have stolen my money, after receiving your payment, they will hold for long time then they will inform you , it's a flagged transaction and they will deduct a big percentage and they will not refund you anything , scammer

5 January 2025
Unprompted review
WestWallet logo

Reply from WestWallet

Hello.
You must have made a mistake with the site.
Since you did not use our site - https://westwallet.io
Since there is no opportunity for investment and profit on our site.
According to our tariffs - https://westwallet.io/fees we do not have the fees you indicated and we do not understand to whom you paid such fees.
We are very sorry that you encountered such a situation.
If you have any questions, please contact us - support@westwallet.io

Rated 1 out of 5 stars

Our team developed an in-store payment…

Our team developed an in-store payment for the client through this service, and for some reason he chose it. We started testing, the payment notification from the service did not work, and for more than three days they were told that the problem was somewhere on their side, until they manually changed something there. The next time we paid, the situation repeated itself. I do not recommend it.

28 October 2024
Unprompted review
WestWallet logo

Reply from WestWallet

Dear Влад Таран,

Thank you for your feedback and we apologize for the such inconveniences. We appreciate your feedback and want to make things right. Please contact us at support@westwallet.io so we can discuss this issue in more detail and offer a solution.

Best regards,
WestWallet

Rated 1 out of 5 stars

Stay clear!

Stay clear!
Of all the cesspit crypto currency wallets this one has thorns! High charges & retention fees (they won't let you take your cash out unless you have a certain amount in there). Support will not answer your requests!

1 September 2021
Unprompted review
WestWallet logo

Reply from WestWallet

Dear Patrick Lloyd

Sorry, but you probably didn't write a review about our site, since we have never worked with cash.

Best regards,
WestWallet

Show reviews in all languages. (12 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look