Really delighted with our survey from Westside Services. Replies were extremely prompt, the survey was thorough and the report was turned around very quickly. We had follow up queries over the followi... See more
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See what reviewers are saying
We have used Westside Services twice now and had a great experience both times. The surveyor talks through the findings and gives you a chance to ask questions. The level 3 report arrived promptly and... See more
From the start I found this company very easy to deal with. The survey was arranged at a time convenient to the homeowner, I was telephoned that day and various points were brought to my attention, an... See more
We had a fantastic experience with Westside Services. From the moment we made contact right the way through to the building inspection report being received. The staff were knowledgeable and full of a... See more
Company details
Written by the company
Westside Services is a boutique consultancy providing tailored Chartered Consultancy & Surveying Services to private and professional clients. We pride ourselves on our dynamic approach to a traditional practice with a strong emphasis in providing our clients with an excellent customer experience.
Contact info
The Townhouse 114-116 Fore Street, SG14 1AJ, Hertford, United Kingdom
- 020 3937 6016
- mail@westsidegroup.co.uk
- www.westsideservices.co.uk
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Efficient, great communication and reliable
Second time using Westside Services and I was really happy with them. Communication from Casey was brilliant. The surveyor contacted me straight after for a verbal update and the draft report was sent within a week. The report is very detailed and helpful and the price was cheaper than the quote which is always a positive!

Reply from Westside Services | Chartered Consultants & Surveyors
5* recommendation
I found Westside Services limited through a comparison company for surveys, as I had no idea where to start when trying to find a local company.
I picked them not just because they had the lowest quote but because they were more local to us, unlike the others who were all based in London.
The quote was clear and they weren’t pushy like other companies, who all asked for money up front in order to book the survey in. Westside, on the other hand, ask for payment after the survey has been conducted and the report is ready. The report by Jamie was very thorough and informative, with lots of pictures.
Contact with Casey was easy via email and they got the survey booked in with the property no problem.
I would definitely recommend them to anybody buying.

Reply from Westside Services | Chartered Consultants & Surveyors

Reply from Westside Services | Chartered Consultants & Surveyors
Incredible customer service and delivery
Thank you for being so responsive and diligent in your work! Highly recommend.

Reply from Westside Services | Chartered Consultants & Surveyors
Survey great, customer service… well
Survey they did was thorough and we got the call and report within a few days. Happy with the field team. One negative was the treatment I received from the person on the phone when i called to enquire about the email i sent to get the quote and date booked. The woman was relly patronising. Call was to check how to let them know any additional requirements we may have, her answer was: “its all in the email we sent, check it there”, now I am ok with technology and did not miss this bot in the email bit wanted to confirm that the aspect we specifically wanted to look at was something they could survey, and was met with being ridiculed on her part. I appreciate we live in a digital world, but if it were someone older who did not have the patience or just wanted to verbally confirm, they would not get a service that they deserve from that person. For that reason 3stars (would still recommend the actual survey team)

Reply from Westside Services | Chartered Consultants & Surveyors
survey
We had a really good experience with Westside services. We had a very thorough survey done quick to respond very detailed report will use again.

Reply from Westside Services | Chartered Consultants & Surveyors

Reply from Westside Services | Chartered Consultants & Surveyors
A very satisfied customer
A very satisfied customer. Report was really thorough and professional. Thank you.

Reply from Westside Services | Chartered Consultants & Surveyors

Reply from Westside Services | Chartered Consultants & Surveyors
Great Experience throughout, Highly Recommended
Team were fantastic from start to finish.
Extremely fast turn around time on surveyors report and went the extra mile to help above and beyond . Would definitely use again!
Many thanks to Casey, Westley and the wider team for all of your help!

Reply from Westside Services | Chartered Consultants & Surveyors
A very happy customer
I was recommended to Westside and I understand why. From my initial call and then throughout the service was above and beyond. Polite, friendly and patient!
I asked many questions and at no point did I feel I was being brushed off, things were explained thoroughly in a language I could understand.
As such I would confidently recommend them to others.

Reply from Westside Services | Chartered Consultants & Surveyors

Reply from Westside Services | Chartered Consultants & Surveyors

Reply from Westside Services | Chartered Consultants & Surveyors
Very professional
Good, thorough, professional report. Helpful and friendly. Would use again.

Reply from Westside Services | Chartered Consultants & Surveyors

Reply from Westside Services | Chartered Consultants & Surveyors

Reply from Westside Services | Chartered Consultants & Surveyors
Brilliant service from start to finish!
Brilliant service from start to finish. I can’t recommend this company enough. Easy to book the valuation and email enquiries were dealt with quickly and efficiently by Casey. Our surveyor on the day was friendly and efficient. The valuation report arrived just 2 days later which was even better than expected. I wouldn’t hesitate to use Westside services again and recommend to others

Reply from Westside Services | Chartered Consultants & Surveyors
Very quick and efficient
Very quick and efficient. The report was returned to us in excellent time, and there was good communication throughout.

Reply from Westside Services | Chartered Consultants & Surveyors
Quick ans efficient
Quick, efficient, sensible price, helpful report and good communication

Reply from Westside Services | Chartered Consultants & Surveyors

Reply from Westside Services | Chartered Consultants & Surveyors
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