West End Dental - Colwyn Bay Reviews 

1,201
•
TrustScore 5 out of 5

5.0

104 Conway Road, LL29 7LL Colwyn Bay, GB

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Rated 5 out of 5 stars

I’m an extremely nervous patient. previous experiences has made me untrustworthy. I found West end dental staff to be very reassuring understanding and caring. I’m extremely happy with the work so far... See more

Rated 5 out of 5 stars

Had 7 months of treatment with Dr Kocis a very kind and patient dental surgeon. Both he and all of the dental nurses ,reception girls have been amazing . Treatment still ongoing but can’t praise every... See more

Rated 5 out of 5 stars

I love the hygienist that i see here she has calmed my fears over going to the dentist with her empathy and understanding. And she works with me and my sensitive teeth.

Rated 5 out of 5 stars

Warm welcoming environment All team members put me at ease and the dentists I saw took the time to fully explain my treatment.


Company details

  1. Dental Clinic
  2. also in
  3. Cosmetic Dentist
  4. Dental Hygienist
  5. Dental Implants Periodontist
  6. Dentist
  7. Emergency Dental Service

Written by the company

North Wales premier independent general and cosmetic dental care provider. Providing dentist and hygienist services in Conwy, Anglesey and Gwynedd. Dedicated dental implant clinic. 'No Pain' Airflow services. Sedation available.


Contact info

  • 104 Conway Road, LL29 7LL, Colwyn Bay, United Kingdom

  • 01492 532168

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,201)

410 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Positive experience

Swift appointment for my dental treatment.
Greeted by a friendly receptionist and then the dental team.
Took my worries into consideration and delivered high quality care. I didn't feel a thing!!!
Thank you

12 August 2026
Rated 5 out of 5 stars

Dr Sam Gowen restored my faith in dentists!

Restored my faith in Dentists after 27 years of extreme fear in attending dental appointments! Dr Sam Gowan - what an absolutely professional & engaging dentist. He explains as he proceeds with his treatment; I cannot fully explain just how my fear has slowly dissipated, thanks to his patience & persistence in being a kind, calm, caring, informative, understanding & humble dentist. A huge thank you goes to him!
Staff are helpful & efficient at the Reception desk.
Hygienist Ms Trow is also very helpful & professional.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

All the staff are excellent

All the staff are excellent, both technically and in terms of patient care. Treatment is fully discussed, explained clearly and all questions are answered fully.

28 July 2026
Rated 5 out of 5 stars

A clean bite for all those who might …

West End Dental Colwyn Bay is a highly recommended practice with efficient dental hygiene and care by trusted professionals and staff members Would highly recommended for all patients with searching for a dental health care provider and practice Sincerely Steven Wright

21 July 2026
Rated 5 out of 5 stars

Hygienist appointment with Keeley Trow

Hygienist appointment with Keeley Trow. Very gentle and thorough, unhurried.

The only small problem was getting a reply on the phone, no one answered. I used the text method which took a lot longer than a chat on the phone would do if someone would have picked up.

21 July 2026
Rated 5 out of 5 stars

Good day at the dentist..

From reception..a friendly greeting and time spent is so welcome..I was anxious but the 2 young ladies..nurse and hygienist put me at my ease..I would recommend West End dental practice..indeed I already have..

6 July 2026
Rated 5 out of 5 stars

The best dental practice

Wild horses couldn't drag me to a dentist but I bit the bullet and following reading reviews I attended the practice for a consultation with Dr Mark and Dr Sandra. From the moment I shaked with nerves walking through the door I was treated with compassion and respect. My treatment plan was presented clearly with various options and it commenced with a long overdue extraction. It was painless. Follow up calls to check up on me were a welcome after care support I wasn't expecting but demonstrated the excellent support the team provide. Subsequent check up post treatment with the AMAZING Dr Sandra again was painless and I am so incredibly grateful not only for your professional dentistry skills but for your continuity in pastoral care for this very nervous patient. I look forward to future visits to complete my treatment plan in your very capable hands.

2 July 2026
Unprompted review

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