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Wellnesswag Reviews 

156
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process of obtaining their ESA letters to be very easy, straightforward, and hassle-free. Many people appreciated the quick turnaround times, often receiving their documents much faster than expected. The service is frequently described as efficient and seamless, with reviewers highlighting the excellent customer service and the helpful, knowledgeable staff who made the experience comfortable and supportive. However, some customers also noted issues with customer service. A few people reported that the support was unhelpful, slow, or difficult to communicate with, leading to frustration and delays in receiving their necessary documentation.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, ease, and professionalism,... See more

User experience

Reviewers mention positive feedback about user experience, consistently describing it as exceptional, easy,... See more

Customer service

Customers had positive experiences with customer service, highlighting the team's helpfulness, efficiency,... See more

Staff

Clients share positive opinions on staff, highlighting their professionalism, helpfulness, and... See more

Response time

Consumers are highly satisfied with the prompt response times, often receiving letters and documents within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I chose Wellness Wag for my ESA letter needs because they made the process so accessible and they have real mental health professionals that approve the letters. It’s affordable and easy to go through... See more

Rated 5 out of 5 stars

Crash is an absolute joy to have as part of my life and as my Emotional Support Animal during graduate school. He is loving, gentle, and incredibly well-behaved, making him the perfect companion both... See more

Rated 5 out of 5 stars

Wellness Wag made the whole process of getting my ESA letter so easy. The application was simple, and I didn’t feel rushed or judged when talking with the provider. They really listened and understood... See more

Rated 5 out of 5 stars

The entire process was so easy and straightforward! Everything was clearly explained, and I was able to complete the steps quickly without any hassle. The turnaround time was much faster than I expect... See more

Contact info

4.8

Excellent

TrustScore 5 out of 5

156 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(156)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Poor customer service

Poor customer service, morals, and company policy is extremely bad. They are rude and unhelpful. Convinced the positive reviews are paid for or fake. Do not use this service

23 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, so easy to use. I've used the company to get three letters for my dogs for housing in the last few years and it's always been a simple and easy process. I live in Las Vegas and have never run into any problems using my letter anywhere

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Wellness Wag really helped me so much!!!

Wellness Wag really helped me in a time of need. I needed to move to a new apartment quickly, and I needed a letter for my emotional support dog, Maisy. I am on a fixed income, so the letter helped me to lower my cost of fees for Maisy to be there. Thank you so much, Wellness Wag! You helped SO much!!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

recommend

Was easy and responded quickly, payment plan was a plus. Made it easy to keep Karma and myself protected.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

I totally recommend this

I totally recommend this! The entire experience was fast, seamless, and completely hassle-free. Everything went smoothly from start to finish, and I couldn’t be happier with how efficient and straightforward the process was. If you’re looking for something reliable and stress-free, this is definitely the way to go.

28 September 2025
Unprompted review

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