Phone them 7 times on Thursday to see if my prescription was there no reply had to drive down. The customer service is crap.
Company replied
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See what reviewers are saying
This used to be a well-run, friendly pharmacy. Now the staff are rude, condescending and unhelpful. Awful awful staff, who seem to get worse each month! After coming here 20 years, I shall be taki... See more
Company replied
I am really happy with well my delivery is never late and it saves me going to pick my medication up
Professional good customer service
Company details
Written by the company
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Written by the company
Contact info
63 Market Street, Huddersfield, HD34HZ, West Yorkshire, United Kingdom
- 01484 652 599
3.1
Average
4 reviews
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Phone them 7 times on Thursday to see…
Phone them 7 times on Thursday to see if my prescription was there no reply had to drive down. The customer service is crap.
14 December 2023
Unprompted review
Reply from Well Pharmacy - Milnsbridge
Hi Steven,
Thank you for taking the time to share your feedback regarding one of our well stores. We are very sorry to hear of your recent experience.
Please email your concerns to hello@well.co.uk with the pharmacy name and address in the subject bar. This will ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of and address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Unfriendly
This used to be a well-run, friendly pharmacy. Now the staff are rude, condescending and unhelpful. Awful awful staff, who seem to get worse each month! After coming here 20 years, I shall be taking my business elsewhere from now on. I'd give zero stars if I could...
They don't even open Saturdays.
23 March 2023
Unprompted review
Reply from Well Pharmacy - Milnsbridge
Hi there,
Thank you for providing your feedback regarding one of our well branches. We are very sorry to hear of your recent experience and the service has fallen below the high standards you should be able to expect when you visit a Well Pharmacy.
If you would like to raise your concerns and discuss this further then , please email your details to hello@well.co.uk with the pharmacy name and address in the subject bar.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Best Wishes
Well Pharmacy
I am really happy with well my delivery…
I am really happy with well my delivery is never late and it saves me going to pick my medication up
1 November 2021
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