The situation has become better than it was. Faster service and the employees also pay attention to the patients. Thank you!
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Online delivery of my regular prescription to my local chemist is fast and efficient. The only delay maybe in collecting the prescription - our local chemist offers so many different services, that it... See more
Very reliable and efficient serve.
Friendly and smiling staff, the vaccinations are good and dates are accurate
Company details
Written by the company
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Written by the company
Contact info
11 13 Junction Road, Upper Holloway, N195QT, London, United Kingdom
- 0207 272 2631
3.9
Great
7 reviews
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The situation has become better than it…
The situation has become better than it was.
Faster service and the employees also pay attention to the patients.
Thank you!
16 August 2024
Online delivery of my regular…
Online delivery of my regular prescription to my local chemist is fast and efficient. The only delay maybe in collecting the prescription - our local chemist offers so many different services, that it can cause some queues and waiting for up to 15 mins to be served.
17 April 2024
Efficiency and reliability.
12 March 2024
Very reliable and efficient serve.
7 March 2024
I like my pharmacy
Friendly and smiling staff, the vaccinations are good and dates are accurate
23 September 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Day 2 PCR test takes ages to process
I ordered Covid19 PCR tests for day 2 after travel in hope that it will get quicker processed if we do not need to post it, but drop it to the pharmacy box instead. First it took ages to come (5 day after tests were ordered) and then after we dropped it of at the box in the pharmacy (just after they opened) we received the information after 2 days that they received the test in the lab (literally 46 hours after drop off, the test was received by the lab). I'm still on quarantine and not sure when the result will come. I'll not use Well as test provider in the future. I assume the test itself will be OK (I do not know that as I still do not have a result and i's my day 6 of quarantine), but the transport of the test needs improving.
6 January 2022
Reply from Well Pharmacy - Highgate Junction Road
Hi,
Thank you for taking the time to share your feedback regarding our PCR service we are very sorry to hear this.
So that this can be looked into by our covid team, Please could you contact us at hello@well.co.uk with your full name and quoting Trustpilot in your message.
Thank you for your feedback once again and please accept our sincere apologies once more.
We look forward to hearing from you.
Best Wishes
Zoe
well.co.uk
Never had any reason ever to be…unhappy
Never had any reason ever to be unhappy.Excellent staff and pharmacists first class service always
5 November 2020
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