Weir & Sons Reviews 

1,018
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I walked into the Dublin store on Grafton street to buy a Rolex. I was wearing jeans and a teas shirt. The customer service was horrible.the sales staff spent 10 to 15 mins whispering between themselv... See more

Rated 5 out of 5 stars

Hats off to Dan and Maria who looked after my husband and myself with very important and significant milestone purchases. They both were expert in their respective fields (watches and diamonds) and ma... See more

Rated 5 out of 5 stars

I purchased 2 items from Weir & Sons recently in 2 separate transactions made very close together (within 24hours). Not only were the items beautifully gift wrapped on receipt but Weir & Sons... See more

Rated 5 out of 5 stars

Incredible experience in Weir and Sons last weekend. Very proud and special day for my family as I brought my mother in to help me pick out an engagement ring!! We were assisted by an expert member of... See more

Company details

  1. Jewelry Store
  2. Jewelry Repair Service
  3. Leather Goods Store
  4. Silversmith
  5. Watch Repair Service
  6. Watch Store

Written by the company

Weir & Sons, Grafton Street and Dundrum, Dublin - Official retailers of Patek Philippe and Rolex. Free Irish delivery and free international shipping on orders over €100. Same day in-store collection and next day delivery available.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(1,018)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Online shopping

This was the first experience I had shopping online with them and it was excellent. Easy to navigate and fast shipping.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Great place to shop with a huge range to choose from.. Treats aevery customers with respect regardless of how much they are spending.
Highly recommended.

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Elegance and style

I was pleasantly impressed by the promptness with which I was contacted for confirmation and details related to the order. The delivery was very fast. The products were packaged beautifully and carefully! The products comply exactly with the descriptions on the website! I truly recommend!

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Weir & Sons Jewellers is the epitome of…

Weir & Sons Jewellers is the epitome of quality, outstanding technical and customer service and absolute professionalism. Their shop located on Grafton Street in Dublin is truly a sight to behold, the beautiful display cabinets and desks are exquisite made of beautiful brass, wood and glass and the rich carpets, it is like walking back in time to a bygone era of true quality, craftsmanship, thoughtful and detailed presentation of jewellery. No matter how big or small that your purchase may be you are treated always with utmost manners and attentiveness and made to feel welcome and valued.

28 March 2023
Unprompted review
Rated 5 out of 5 stars

Quality experience

When it came time for getting the engagement ring, there really was no competition for the quality, service and value that we got in Weirs. They made the whole experience so easy for us, took time to get the right ring for my partner. Will be back soon to get the wedding bands.
They also have a fantastic range of top name watches should you wish to spoil yourself a bit.

2 September 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service, highly recommended

I recently purchased a gift of a leather secrid wallet for my sons graduation. The website was very easy to navigate, the pages were clear with pictures of the wallets and price, I was able to make my selection quickly, the engraving was simply done and I knew exactly how much I was paying, Payment was very easy and the wallet was delivered on the day it was scheduled, it was very nicely packaged. My son was delighted with his gift and I was delighted with the service I received from weir and sons. I would have no hesitation recommending weir and sons to anyone.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Extremely professional employees

My experience was very pleasant. I had made an order online and picked it up from the Dundrum store. Since it was a gift, i opted for the gift pack option and the employee wrapped the gift so well and gave it in a gift bag. Everything was so swift and smooth. Would definitely visit the Dundrum store again.

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer

My first purchase from Weirs was in 2009 from Paul and Dundrum shopping Centre, then over the years I have felt with all staff at Grafton street. They are all friendly and professional. During my last visits I dealt with Dan. It was a really a great experience. I can’t recommend them enough. You’ll pay top dollar but you will get the best in town . Well done every one .

21 September 2023
Unprompted review
Rated 5 out of 5 stars

Incredible Watch Buying Experience!!

I can’t express what a wonderful experience I had when purchasing my Bremont watch at Weir & Sons. My watch Ambassador, Andrew, was incredible. He listened to my requests, provided inciteful input, and patiently stepped me through the tax refund process at the airport. If you are looking for a special watch or piece of jewelry look no further than Weir & Sons. You will be treated like family!

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Superb

Excellent online service, in store the staff are very helpful & knowledgeable. Beautiful store to visit for special purchases.

20 August 2023
Unprompted review

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