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Rated 1 out of 5 stars

Bad exchange. If you do P2P trading and someone doesn’t release the payment, when you file an appeal it stays pending for months. The P2P team works like volunteers—no proper response, no live chat su... See more

Rated 5 out of 5 stars

The Fact that Weex is about to List the First African Narrative token known as $BFT is mind Blowing eyy Make sure you buy on Spot even with $10 or $100 because this Project is the First African Cryp... See more

Rated 1 out of 5 stars

Scam platform, be aware!!! Platform made by Russian scammers, they have blogger agents, those who act like a pro traders, attract people with fake gains and signals, requesting to open account, deposi... See more

Rated 1 out of 5 stars

Scam company, will make sure you get liquidated and not be able to withdraw profits when you do win. They say HFT isnt allowed but if you copy trade anyone those accounts will HFT so fast till you los... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service
  3. Finance Broker

Written by the company

Founded in 2018, WEEX is a fast-growing crypto exchange committed to secure, high-liquidity trading. Serving millions of users across 130+ countries, WEEX offers deep liquidity for futures trading, up to 400x leverage on altcoins, over 1500 futures trading pairs. With a 1,000 BTC Proof of Reserves fund, WEEX prioritizes security and transparency, ensuring user assets are fully protected. Its innovative copy trading feature allows users to follow top traders effortlessly, making it a go-to platform for beginners and professionals. WEEX’s user base has surged to 6.2M, reflecting growing trust in the platform. With deep liquidity, robust security, and user-focused innovations, WEEX is shaping the future of crypto trading worldwide.


Contact info

You should know

2.2

Poor

TrustScore 2 out of 5

452 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 52% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Did not payed out my bonussus because…

Did not payed out my bonussus because of risk control cases. There is literally 0 change that I did not followed the Terms & Conditions. They did pay me the first bonus but cancelled the next 2 of 100 and 500 dollar. I signed an account. Transferred the money and let it there for 3 days and did nothing with it. Funds not eligible is said.
scammers

I did followed all the instructions and also contacted the support team. They kept insisting that I had already had an account. Nothing but lies.

4 October 2025
Unprompted review
WEEX logo

Reply from WEEX

We understand your disappointment. All promotional rewards are subject to specific terms and risk-control verification. If you believe your reward was incorrectly restricted, please contact our support team with your account details so we can review your case again and provide clarification.

Rated 1 out of 5 stars

Biggest Fraud company that loots people for money and harass them.

this is fruadster company which provokes to join them through Digiclaw Media company who offers to pay on giving review in google maps after some review task they hurriedly tell you to join weex coin to withdraw money. And once you are in then they will manipulate you with task timing pressure quickly etc and start asking for money more and more . to transfer that money they give different upi and bank account number unrelated to company. once you transfer they start telling you that if you want to withdraw money you to pay more and more until all your money is gone. I have lost 3,50,000 rs within 2 days . dont join them dont fall for their trap.They are harsh taking and didnt provide proper support and even customer care number.
When you review them they tell to write support@weex for help but they didn't help there and deny there presence and say it's 3rd party app etc.
Beware of them they are huge fraudsters ever

1 October 2025
Unprompted review
WEEX logo

Reply from WEEX

Please be cautious! Messages that mention unrelated companies or ask you to transfer money to external accounts are scams. Our platform has no affiliation with Digiclaw Media or any outside parties. If you have concerns about your account, the only safe way is to contact our official support team at support@weex.com.

Rated 1 out of 5 stars

Reward distrubution

You should know that this exchange gives you your reward a very long time after the reward distribution is supposed to be finished. When I talked to support, they said they are unnecessarily delaying the reward distribution.

21 September 2025
Unprompted review
WEEX logo

Reply from WEEX

We’re sorry for the delay in receiving your reward. All promotional rewards are subject to specific terms and require internal verification before distribution. Please contact our support team at support@weex.com with your account details so we can verify your eligibility and assist you further.

Rated 1 out of 5 stars

Becareful for depositing money weaks…

Becareful for depositing money weaks wallet, you will weakup and cant find the account again. They will delete your account.

Thats whats happen to my wallet, i login tired but nothing in my wallet again. I contact they live chat, give them all my deposit proofs but they cant help me recover my money.

Becareful

23 September 2025
Unprompted review
WEEX logo

Reply from WEEX

We understand how concerning this situation is. Please be assured that our platform does not delete user accounts. If you are unable to access your funds, kindly provide your account details and deposit transaction proof to our official support at support@weex.com so we can investigate and help recover your account.

Rated 1 out of 5 stars

Scam Experience

Scam Experience – Stay Away!
I deposited 3000 USDT on WEEX and was promised a 3000 USDT bonus within 3 days. I never received it. Support kept saying “wait 2 days,” but nothing ever came. I feel completely scammed. Be very careful trusting this platform.

15 September 2025
Unprompted review
WEEX logo

Reply from WEEX

Dear Point,
We’re sorry for the delay. All promotional bonuses are subject to specific terms and require processing time. Please share your account details and campaign information with our support team so we can verify your eligibility and assist you further.

Rated 1 out of 5 stars

The rewards are never paid out

The rewards are never paid out. There is always an issue.
Avoid this exchange, there are many others.

11 September 2025
Unprompted review
WEEX logo

Reply from WEEX

Dear Roger,
We understand your frustration. Rewards are always tied to specific terms and risk-control checks. If you believe you met the requirements but did not receive your reward, please contact our support with your account details so we can investigate.

Rated 1 out of 5 stars

Worst exchange there is!

When you try to get the reward you supposed to get you need to wait 1,5 months of support back and forth to get this message:

We’re truly sorry for the inconvenience this may have caused. After a careful review by our customer service team, our risk control system detected an issue with your account. Because of this, we’re unable to grant the reward for this event.
 
The worst exchange there is!

8 September 2025
Unprompted review
WEEX logo

Reply from WEEX

Dear David,
We’re sorry for the lengthy process. Rewards can only be granted after risk-control checks are complete. If your reward was declined, it means the system detected inconsistencies. If you would like further clarification, please provide your ticket ID to support so our compliance team can re-review your case.

Rated 1 out of 5 stars

After having issue with my withdrawal i…

After having issue with my withdrawal i contacted customer service and still haven't heard anything from them.Have been having different issues right from the beginning and i will not recommend this to anyone.I never experience all this in almost a year have been trading with Zin𝖾nsis Investment, and the profit i made on it can't be compared to any other platform.

7 March 2025
Unprompted review
WEEX logo

Reply from WEEX

Dear Lillian Jackson, we’re sorry for the withdrawal issue you experienced. Please provide your withdrawal time, amount, and transaction proof via the WEEX app or our official support email so we can verify and assist you promptly.

Rated 1 out of 5 stars

Beware

Don't be trapped I tried so many times I couldn't get the money out. Until after the intervention of .M e g a t u m h u bs is a genius.

14 August 2025
Unprompted review
WEEX logo

Reply from WEEX

Dear Chuck, we understand your frustration. Please provide your account details and withdrawal records via the WEEX app or official support email, and our team will investigate further.

Rated 1 out of 5 stars

Weex has aweful customer support

Week has aweful customer support. Their staff are not emplowered to resolve any issues. If an issue arrises, it is always 100% out of their hands. Weex often prevents accounts from trading and then cant explain why it happened, only that their risk algorythm was triggered. They are helpless and mindless against the risk bot that runs the company. Does not matter if you are legit or not, the bot has all the power. Forget about getting welcome bonuses because the risk bot will deam you unworthy and ban you from getting any rewards. One employee says if the app does not work try logging in from other devices or use a VPN, the I try that, then another staff member says its against their terms to use a VPN or multiple devices, and my account is flagged now. No sence fighting it, I tried multiple times to get through to support. Rigid, unmovable people.

26 May 2025
Unprompted review
WEEX logo

Reply from WEEX

Dear Kiara Meston, we understand your dissatisfaction. Please provide your account details and relevant screenshots so our team can further investigate why the risk control was triggered and follow up with you.

Rated 1 out of 5 stars

Go away from this exchange

Go away from this exchange, there are more better options. Scam. People signed on exchange via link or so and not getting reward without any reason. Customer service dont care and giving same “bot” answers.

25 August 2025
Unprompted review
WEEX logo

Reply from WEEX

Dear Tomas, we apologize for the issues you experienced. Please submit your account details and participation screenshots via the WEEX app so our team can verify your case.

Rated 1 out of 5 stars

Scam company

Scam company, will make sure you get liquidated and not be able to withdraw profits when you do win. They say HFT isnt allowed but if you copy trade anyone those accounts will HFT so fast till you lose everything and get liquidated dont even think about copy trading. Also you receive zero rewards and they will constantly flag your account as "high risk management" and fail to pay anything that you should be able to claim.

20 August 2025
Unprompted review
WEEX logo

Reply from WEEX

Dear Matt Vankirk, we understand your concerns. Please provide us with detailed transaction records and screenshots via the WEEX app or live chat so that our support team can carefully investigate and verify your case.

Rated 1 out of 5 stars

So I’m going to write again FYI …

So I’m going to write again FYI weex owes me 1.2 million and looks like they are keeping it Their customer service will not respond

Anyone know how I can get my money?

19 August 2025
Unprompted review
WEEX logo

Reply from WEEX

Dear John, we take your feedback very seriously. Please submit your account details and related transaction proof via the WEEX app or our official support email, and our team will follow up and investigate immediately.

Rated 1 out of 5 stars

Scam exchange

They scammed me of $1781 under the guise that I was doing HFT... what I was doing was normal scalping. For all users, go check their website... They're calling trades closed under 5mins as HFT. If you make profits they'll deduct it, if you make a loss it's yours.

They freeze your funds and even to get back your initial deposit they'll make you fight hard as if you're the criminal here.

Avoid this exchange at all costs, not only did they steal my profits and funds, they accused me of fraudulent behavior for "scalping" and are forcing me to undergo several checks just to get my initial deposit.

They steal money from users and pay these influencers like Crypto rover and Sumit kapoor... In the end no one will come to help you get your money back. Check their telegram group you'll find several other users whose funds they've frozen. This exchange simply needs to be sued.

If anyone wants to file a lawsuit please tag me @vindicator20 on telegram

I have recorded everything so I have video evidence of my trades and the emails they sent.

17 August 2025
WEEX logo

Reply from WEEX

Dear Ryan Saldanha, we understand your concerns regarding the security of your funds. Please submit detailed transaction records, related emails, and your account information via the WEEX app or our official support email. Our team will investigate immediately and follow up with you. Thank you for your understanding and cooperation.

Rated 1 out of 5 stars

Weex is a Scam

16 August 2025
Unprompted review
WEEX logo

Reply from WEEX

Dear Romy Rahman, we have received your feedback. Please contact us via the WEEX app or live chat on our website with your account information and trade screenshots. We will review this promptly and get back to you.

Rated 1 out of 5 stars

Big scam exchange

Big scam exchange, took profit from a trade 170 euro, the fees for that trade where 110 euro. BIg scam exchange, take money out and run away

10 August 2025
Unprompted review
WEEX logo

Reply from WEEX

Dear Arabians Designa, we understand your concerns and regret the losses you experienced while trading. Please contact us via the WEEX app or live chat on our website with your trade records and screenshots. We will review your case carefully and get back to you as soon as possible.

Rated 1 out of 5 stars

Beware: WEEX Stop Loss Doesn’t Work!

My experience with WEEX wasn’t all bad, but their stop loss system is a dealbreaker. It’s unreliable, randomly deciding when to trigger—or not.

First time it failed, I thought it was user error. Set another stop loss, ignored again. Trading a small-cap alt, I learned (buried in their "trading rules") you can’t place orders over 20,000 coins. I had 40,000—frustrating, but at least it was disclosed.

Last night, I tightened my stop loss to lock in profits and limit risk before morning news. Quantity well within their rules. Woke up to all profits wiped out, deep in the red. Two stop losses completely ignored, no trace in the trade history.

Bottom line: WEEX’s stop loss is useless. Trade here at your own risk—your safety net can’t be trusted.

13 August 2025
Unprompted review
WEEX logo

Reply from WEEX

Dear Beny, we understand your concerns and regret the losses you experienced while trading. Please contact us via the WEEX app or live chat on our website with your trade records and screenshots. We will review your case carefully and get back to you as soon as possible.

Rated 1 out of 5 stars

Weex Crypto exchange is scamming people…

Weex Crypto exchange is scamming people by freezing their accounts and running away with their hard-earned money without providing any reasons. They demand unlawful documents, blackmail users under the guise of money laundering claims, and pretend to serve the public. Avoid using this exchange, as many people are already suffering because of it.

1 August 2025
Unprompted review
WEEX logo

Reply from WEEX

Dear Khalid Bin Saeed, we’re sorry to hear about your experience. Please contact us via the WEEX app or live chat on our website with the transaction date, screenshots of the asset transfer request, and your communication with support. We will investigate immediately and assist you.

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