www.wedealmeetandgreet.co.uk Reviews 

Terrible experience and I felt like an idiot just minutes after I booked, as all the “good” reviews were on the booking platform. This is clearly a scam. I cancelled immediately (having taken out their cancellation cover), also having read this reviews I also immediately reported the case to PayPal who I paid with (thank goodness). Eventually an email back from these scammers saying that despite paying for cancellation cover, they would only return 60%…..but PayPal reviewed the case and refunded the whole amount on my favour, just sheer weight of evidence that this is a scam.

1* is too good a rating, -10 more appropriate.
Pick-up okay, car damaged at drop-off but not noticed until driver left. Emailed right away with pics - NO REPLY. Now emails bounce and phone no cuts off.
wedealairportparking.co.uk not registered with Companies House.
They'll obviously set up again with a different name, but if they're not on Companies House, I won't use.

Scam company they cancelled our parking a week before departure no refund no warning but a bogus company with all our details phoned to offer their services at a reduced cost...... total scam bet if we had confirmed we would never have seen our car again.

Awful... Randomly cancelled my booking without a reason and haven't refunded my money. No when I try to email the company the email doesn't exist, Avoid!!!! Scammers!!

Will take your booking and money. Will cancel and wont provide a reason. Won’t refund the money taken. Long call centre waits to have a answerphone service they don’t respond to. Won’t respond to emails.
Avoid like the plague. Would give 0 starts if I could. Currently reported to my back as scam / fraud.

We had already booked before reading the reviews and were dreading using this company. Anyway, we went with it as it was too late to book somewhere else. We made sure we emptied the car of any valuables, except a car freshener. We were taken to the airport and picked up on our return only having to wait a few minutes at the bus stop. The only problem we had was the air freshener disappeared. !!!

Shocking service---poor drop off courtesy and the return was even worse. Staff don't smile/don't talk and would never use again. The icing on our cake was having a 6 hour delay upon return and being charged an extra £20 because we were late (even though we text them update!!). Would never use again and would encourage others to avoid

Stay well away from this company they are cowboys they cancelled my parking for no reason without even contacting me by phone or email

I had about £20 in pound coins in my car that was taken, I called to report this on several occasions and was told somebody would get back to me which didn’t happen.

Appalling service. Had to cancel company doesn't answer calls or emails. Complete bunch of scammers, waste of money. DO NOT USE THIS COMPANY.

Don't use

Left my vehicle with them on my return windscreen was smashed vehicle wasn't driving like before they went through my items the vehicle had done alot of miles. When I complained they fobbed me off. They cost me alot of damage

Never use

Do not use this parking service!!

On the 25th on Feb we dropped off our car, little to know we were giving it into the hands of thieves!

We had food prepared in a cool box ready for our early hours return and it was stolen from our car and everything inside. The car had nothing in the sides of the doors, (useful bits like moisturisers, maps etc) all gone!!

Although it may seem silly to write this review considering the goods are not overly expensive, but it’s the concept that counts, so do not leave anything in your car of value!!

Stay away from this shameful company.

ps plz can we have our cool box back (it’s our friends)

Apparently the £3 cancellation fee you can opt in to pay still means a £20 'admin' fee still being charged.
Cheeky.
Avoid.

Rude staff on phone. Waited over 90 mins even though we were on time. Lied about where my car was on route . Never use these people at Gatwick. Member of Gatwick staff warned us of 3-4 hour waits in the summer time

Terrible service. This cannot be described as valet parking as took an hour and a half to return our car. After a days travelling with young children, this is not acceptable. Poor communication in relation to timings being told 5 minutes every time we called and also were shouted at and spoken to very rudely. Would have been quicker to get public transport home. Do not use!

Do not use, took 2 hours to return our car leaving us standing around in a car park for 1.5 hours waiting with 2 kids.

They also couldn’t tell us where our car was, and kept saying it would arrive in 5 mins. We were close to calling the police as at times we thought they had just stolen our car.

Very incompetent customer service simply lying to us about what was going on.

Although from reading the other reviews we got away lightly

We were 10 minutes late dropping our car off, and they charged us £10 cash we were travelling with a baby and we called them 25 minutes and 5 minutes before arrival but I was told to hand over £10 cash for being late. When we arrived back in the UK they left us in a freezing car park and they were 30 minutes late in collecting us, my baby was crying she was very cold and they STILL didn’t refund us the £10 they took from us when we dropped the car off, despite them being late. They took us to where our car was and it was in an insecure location these are a bunch of cowboys and are thief’s with no compassion!

DO NOT USE

I am not going to bore you with all the details, but please take my advise and do not use this company! They are an absolute joke! Rude, unresponsive and unprofessional. You will wait a minimum of an hour (if you are lucky) to get your car back! When you do manage to get through to the number they give you, they’ll give you the run around on when to expect your car back. Time estimates changed several times on one call! And the reason I quote was ‘because the traffic was bad’ it was 9pm on a Sunday night! When we did get the car back, it had been sitting in the car park for 40 mins and nobody had let us know! And super secure with the key under the wheel arch! I wish I had done more research before using these absolute con artists!

Shame there is a no star option!
We booked a meet and greet parking at Gatwick on Tue 2nd Jan 24. We rang the company half an hour before we arrived as they asked so they could meet us. We arrived at 6:30am and there was no one there. We telephoned the 2 numbers we had and it took over 10 tries to get hold of them. We eventually did and they said they would be half an hour. They eventually arrived at 7:15am. The man who came to pick the car up was rude and dismissive and didn’t care they were so late. (It says on their email if we were late they would charge £15).
After a lovely holiday we arrived back at 8am and as asked in their email we rang (took over 15 times to get through) they told us where to go once we had our cases. We arrived at the meeting point at 8:50pm. We rang the number again to ask where the car was and I was rudely told to wait and it would be delivered and they were short of drivers. We again waited for 15 minutes and rang again (30 times without them answering) when they eventually answered they said another half an hour!
As we were waiting we met 6 families who were also waiting for their cars from the same company. The times they had been waiting were between 1-3 hours! Every time we rang we were cut off or they didn’t answer. We rang the police as there were 6 cars which no one knew where they were. They said it was a civil matter and to report to trading standards but they had 3 phone calls on that day alone. At 9:15 I sent my daughter and daughter in law home in an Uber as they had children waiting at home for them. That cost £50 which I shouldn’t have to do. At 10pm I got a phone call from the company to say they were 5 minutes away and to meet on the lower level, I said I was on level four with 6 other families and to meet us there as that’s where we were told. He said no I am not dealing with the other families so meet there or nothing. I went and met him and I asked why has it taken so long etc , he was rude, don’t blame me, you have your car so… another lady came with me and asked him where her car was he shrugged and said not his problem. We asked where they stored there cars and he said I can’t tell you that. So 2 hours after we landed we got the car but 5 other families hadn’t and 3 of those had children and had been waiting 3 hours.

This company is run by a bunch of cowboys and they operates under various other so called meet & greet car parking services. Absolutely do not use them, they use one of these contact numbers - 07895022262/ 03301336442. If I could I’d give them a 0 star review! We followed the instructions on how to drop the car off at Gatwick South, called 20 mins before our arrival, was told a driver would meet us there in 30mins. Waited for nearly an hour and when no one turned up we called again, just to be questioned in a very rude manner about whether we were at the correct car park, re-confirming our car reg about 5 times, reconfirming our booking reference again & again, then the very rude member of staff told us that maybe someone will be there in the next 10 mins. Eventually a random guy, with no company ID, turned up to say that his colleague is running late & he’d take the keys from us & wait with our car to be collected. We had to also pay an extra car park charge. On a return from our hols we called to let them know we’d be collecting the car, was told the driver would deliver the car to the Orange Car Park in 30 mins. We waited for nearly an hour in -4C, called to find out where the car was, just to be told it was already delivered to the car park & left there with the key on the tyre & a car park exit ticket inside for us to pay the car park exit fees! Absolutely unbelievable! My partner challenged the guy on the phone who was basically implying we were stupid for not knowing our car was there, he was rude & swore at my partner & after my partner ended the call this rude person proceeded to bombard him with a call after a call, and when we didn't pick up he sent a text saying - Pick up you coward! What a world class service! We found the car, it was dirty and smelt inside of a smoke. I cant believe this company is allowed to operate on the airport premises without any consequences for their appalling services.